Brother MFC-465CN User Manual download pdf (Page 47)

Troubleshooting

Scanning and PC Fax problems 7

The network scanning feature does not work in Windows

The network PC Fax feature does not work in Windows

Firewall settings on your PC may reject the necessary network connection for network printing, network

scanning and PC Fax. If you are using the Windows

Firewall and you installed MFL-Pro Suite from the

CD-ROM, the necessary Firewall settings have already been made. If you did not install from the CD-ROM

follow the instructions below to configure your Windows Firewall. If you are using any other personal Firewall

software, see the User’s Guide for your software or contact the software manufacturer.

UDP Port number information for Firewall configuration

Add Port number 137 if you still have trouble with your network connection after you added port 54925 and 54926. Port number 137 also supports

printing, PhotoCapture Center™ and Remote Setup over the network.

Windows

XP SP2 users: 7

a Click the Start button, Control Panel, Network and Internet Connection and then Windows Firewall.

Make sure that Windows Firewall on the General tab is set to On.

b Click the Advanced tab and Settings... button.

c Click the Add button.

d Add port 54925 for network scanning by entering the information below:

1. In Description of service: Enter any description, for example, “Brother Scanner”.

2. In Name or IP address (for example 192.168.0.12)

or the computer hosting this service on your network: Enter “Localhost”.

3. In External Port Number for this service: Enter “54925”.

4. In Internal Port Number for this service: Enter “54925”.

5. Make sure UDP is selected.

6. Click OK.

e Click the Add button.

f Add port 54926 for Network PC-Fax by entering the information below:

1. In Description of service: Enter any description, for example, “Brother PC Fax”.

2. In Name or IP address (for example 192.168.0.12)

or the computer hosting this service on your network: Enter “Localhost”.

3. In External Port Number for this service: Enter “54926”.

4. In Internal Port Number for this service: Enter “54926”.

5. Make sure UDP is selected.

6. Click OK.

UDP Port Network Scanning Network PC-Fax Network Scanning and

Network PC-Fax

External Port number 54925 54926 137

Internal Port number 54925 54926 137

1 2 ... 42 43 44 45 46 47 48 49 50 51 52 ... 57 58

No comments

Brother MFC-465CN User Manual Page 47