Brother MFC-5895CW User Manual Page 167
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Troubleshooting and Routine Maintenance
151
B
PhotoCapture Center™ Difficulties
Difficulty Suggestions
Removable Disk does not work
properly.
1 Have you installed the Windows
®
2000 update? If not, do the following:
1) Unplug the USB cable.
2) Install the Windows
®
2000 update using one of the following methods.
Install MFL-Pro Suite from the CD-ROM. (See the Quick Setup Guide.)
Download the latest service pack from the Microsoft Web site.
3)
Wait about 1 minute after you restart the PC, and then connect the USB cable.
2
Take out the memory card or USB Flash memory drive and put it back in again.
3 If you have tried ‘Eject’ from within Windows
®
, take out the memory card or
USB Flash memory drive before you continue.
4 If an error message appears when you try to eject the memory card or USB
Flash memory drive, it means the card is being accessed. Wait a while and
then try again.
5
If all of the above do not work, turn off your PC and machine, and then turn them
on again. (You will have to unplug the power cord of the machine to turn it off.)
Cannot access Removable Disk
from Desktop icon.
Make sure that you have correctly inserted the memory card or USB Flash
memory drive.
Part of my photo is missing when
printed.
Make sure that Borderless Printing and Cropping are turned off. (See Borderless
printing on page 120 and Cropping on page 120.)
Network Difficulties
Difficulty Suggestions
Cannot print over the Network. Make sure that your machine is powered on and is online and in Ready mode.
Print a Network Configuration list (see Reports on page 90.) and check the current
Network settings printed in this list. Reconnect the LAN cable to the hub to verify
that the cabling and network connections are good. If possible, try connecting the
machine to a different port on your hub using a different cable. If the connections
are good, the machine shows LAN Active for 2 seconds.
(If you are using a wireless connection or are having Network problems, see the
Network User’s Guide for more information.)
The network scanning feature does
not work.
(For Windows
®
users only) Firewall settings on your PC may be rejecting the
necessary network connection. Follow the instructions below to configure the
Firewall. If you are using a personal Firewall software, see the User’s Guide for
your software or contact the software manufacturer.
For Windows
®
XP SP2, Windows Vista
®
and Windows
®
7users, see Firewall
settings in the Software User’s Guide on the CD-ROM.
For Windows
®
XP SP1 user’s, please visit the Brother Solutions Center.
(http://solutions.brother.com)
The network PC-Fax Receive
feature does not work.
Your computer cannot find your
machine.
<Windows
®
users>
Firewall settings on you PC may be rejecting the necessary network connection.
For detail, see the instruction above.
<Macintosh users>
Re-select your machine in the Device Selector application located in Macintosh
HD/Library/Printers/Brother/Utilities/DeviceSelector or from the model list in
ControlCenter2.
- USER’S GUIDE 1
- Brother numbers 3
- (USA and Canada) 5
- (USA Only) 6
- LIMITED WARRANTY 8
- Table of Contents 9
- Section II Fax 10
- 6 Receiving a Fax 49 11
- 9Printing Reports 89 12
- Section III Copy 13
- USB Flash memory drive 106 14
- Section V Software 15
- Section VI Appendixes 15
- C Menu and Features 178 16
- D Specifications 205 16
- E Glossary 220 16
- FIndex 224 16
- General I 17
- General Information 1 18
- How to find Network setup 19
- MFC-6490CW) 19
- Chapter 1 20
- Accessing Brother 21
- Support 21
- (For Windows 21
- 12.21.2009 22
- 12:4512:4512:45 23
- 12:4512:45 24
- Loading paper and documents 2 25
- Chapter 2 26
- Loading paper and documents 27
- Loading paper in paper 28
- Loading envelopes and 31
- Removing small printouts 32
- Printable area 2 33
- Acceptable paper and 34
- Handling and using print 35
- Loading documents 2 38
- Using the scanner glass 2 39
- Scannable area 2 40
- General setup 3 41
- Mode Timer 3 42
- Paper settings 3 42
- Paper Size and Type 43
- (MFC-6490CW only) 3 43
- Tray use in Copy mode 44
- Tray use in Fax mode 44
- Volume Settings 3 45
- Beeper Volume 3 46
- Speaker Volume 3 46
- Automatic Daylight 47
- Savings Time 47
- Sleep Mode 3 47
- LCD screen 3 48
- Security features 4 49
- Setting up and changing the 50
- Public user 4 50
- Setting up and changing 51
- Turning Secure Function 52
- Lock on/off 4 52
- Switching users 4 53
- Changing to the Public mode 4 53
- Reset all users 4 53
- Chapter 4 54
- Section II 55
- Sending a Fax 5 56
- Faxing from the scanner glass 57
- MFC-5895CW) 5 57
- Broadcasting 59
- Additional sending 60
- Changing fax resolution 5 61
- Dual access 61
- (Black & White only) 5 61
- Real time transmission 5 61
- Chapter 5 62
- Sending a Fax 63
- Out of Memory message 5 64
- Receiving a Fax 6 65
- Chapter 6 66
- Using receive modes 6 67
- Receive mode settings 6 68
- Additional receiving 69
- Receiving a Fax 71
- Memory Receive 72
- Paging 6 73
- Fax Storage 6 74
- PC Fax Receive 6 74
- Changing the destination PC 6 75
- Turning off Memory Receive 76
- Operations 6 76
- Changing Memory Receive 76
- Fax Preview 77
- Remote Retrieval 6 79
- Using your Remote Access 80
- Remote Fax commands 6 81
- Retrieving fax messages 6 82
- Changing your Fax 82
- Forwarding number 6 82
- Voice operations 7 83
- Telephone services 7 84
- Distinctive Ring 7 85
- Caller ID 7 87
- Connecting an external 88
- TAD (telephone 88
- Connections 7 89
- Recording outgoing message 90
- (OGM) on an external TAD 7 90
- Special line considerations 7 90
- TAD and two-line telephone 91
- External and extension 92
- Changing the remote codes 7 94
- Dialing and storing numbers 8 95
- Search 8 96
- Fax Redial 8 96
- Outgoing Call 8 97
- Caller ID history 8 97
- Storing numbers 8 98
- Storing Speed Dial numbers 8 99
- Outgoing Calls 100
- Changing One Touch or 101
- Speed Dial names or numbers8 101
- Setting up groups for 102
- Changing a Group name 8 103
- Deleting a Group 8 103
- Dialing Access codes and 104
- Printing Reports 9 105
- Reports 9 106
- Polling 10 107
- Polled transmit 108
- (Black & White only) 108
- Copy III 109
- Making copies 11 110
- Copy settings 11 111
- Making N in 1 copies or a 112
- Making copies 113
- Adjusting Brightness and 114
- Contrast 11 114
- Paper Options 11 115
- Skew Adjustment 116
- (MFC-6490CW only) 11 116
- Book Copy 11 116
- Watermark Copy 11 117
- Setting your changes as the 118
- ‘Out of Memory’ 119
- Chapter 11 120
- Walk-up Photo Printing 121
- PhotoCapture Center™: 122
- Printing photos from a memory 122
- Memory cards or a USB Flash 123
- Getting started 12 124
- Print Images 12 125
- Print Index (Thumbnails) 12 126
- Printing Photos 12 127
- Enhance Photos 12 127
- Enhance Skin-Tone 12 128
- Enhance Scenery 12 128
- Remove Red-Eye 12 129
- Monochrome 12 129
- Search by Date 12 130
- Print All Photos 12 131
- Slide Show 12 131
- Trimming 12 132
- DPOF printing 12 132
- Print Quality 12 134
- Paper options 12 134
- Adjusting Brightness 135
- Contrast and Color 12 135
- Cropping 12 136
- Borderless printing 12 136
- Print Date 12 136
- Scan to a memory card 137
- How to scan to a memory card 138
- Understanding the 140
- Error Messages 140
- Printing photos 141
- PictBridge camera 141
- Printing Images 13 142
- DPOF printing 13 142
- PictBridge) 143
- Software V 145
- Appendixes VI 147
- Safety and Legal A 148
- To use the machine safely A 149
- Safety and Legal 151
- LAN connection A 158
- International ENERGY STAR 158
- Compliance Statement A 158
- Trademarks A 160
- Troubleshooting and Routine 161
- Maintenance 161
- Printing (continued) 162
- Printing Received Faxes 164
- Telephone Line or Connections 164
- Receiving Faxes 164
- Sending Faxes 165
- Handling Incoming Calls 165
- Copying Difficulties 166
- Scanning Difficulties 166
- Software Difficulties 166
- Network Difficulties 167
- Dial Tone B 168
- Telephone line interference B 168
- -5890CN and MFC-5895CW) 173
- Journal report B 175
- Error animation B 175
- Document jam B 177
- Printer jam or paper jam 178
- (MFC-5890CN and 178
- MFC-5895CW) B 178
- (MFC-6490CW only) B 180
- Routine maintenance B 183
- Cleaning the outside of the 185
- Cleaning the scanner B 186
- Cleaning the machine printer 187
- Cleaning the paper pick-up 187
- Cleaning the print head B 188
- Checking the print quality B 189
- Machine Information B 190
- Packing and shipping 191
- (MFC-6490CW) 193
- Menu and Features C 194
- Menu table C 195
- Menu and Features 197
- Network menu 200
- Menu ( ) (continued) 206
- Scan ( ) 209
- Copy ( ) 212
- Watermark Copy Settings 214
- Photo Capture ( ) 216
- Print Settings menu 217
- Phone Book ( ) 219
- Fax Preview ( ) 219
- Entering Text C 220
- Specifications D 221
- Specifications 223
- Print media D 224
- PhotoCapture Center™ D 227
- PictBridge D 228
- Scanner D 229
- Printer D 230
- Interfaces D 231
- Computer requirements 232
- (MFC-5890CN and MFC-6490CW) 232
- Consumable items D 234
- Network (LAN) D 235
- Glossary E 236
- Glossary 237
- (Canada only) 246
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