Brother MFC-5895CW User Manual Page 171
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Troubleshooting and Routine Maintenance
155
B
Hub is Unusable. A Hub or USB Flash memory
drive with Hub has been
connected to the USB direct
interface.
A Hub or USB Flash memory drive with
Hub are not supported. Unplug the device
from the USB direct interface.
Image Too Long. The proportions of your photo are
irregular so effects could not be
added.
Choose a regularly proportioned image.
Image Too Small. The size of your photo is too small
to trim.
Choose a larger image.
Ink low One or more of the ink cartridges
are running out of ink. If a sending
machine has a color fax, your
machine's ‘handshake’ will ask
that the fax be sent as black &
white. If the sending machine has
the ability to convert it, the color
fax will be printed at your machine
as a black & white fax.
Order a new ink cartridge. You can
continue printing until the LCD shows
Cannot Print. (See Ordering
accessories and supplies on page ii and
Replacing the ink cartridges on page 167.)
Low Temperature The print head is too cold. Allow the machine to warm up.
Media Error The memory card is either
corrupted, improperly formatted,
or there is a problem with the
card.
Put the card firmly into the slot again to
make sure it is in the correct position. If the
error remains, check the media drive (slot)
of the machine by putting in another
memory card that you know is working.
Media is Full. The memory card or USB flash
memory drive you are using
already contains 999 files.
Your machine can only save to your
memory card or USB flash memory drive if
it contains less than 999 files. Try deleting
unused files to free some space and try
again.
No Caller ID There is no incoming call history.
You did not receive calls or you
have not subscribed to the Caller
ID service from your telephone
company.
If you want to use the Caller ID feature call
your telephone company. (See Caller ID
on page 71.)
No Cartridge An ink cartridge is not installed
properly.
Take out the new ink cartridge and re-
install it slowly until it clicks. (See
Replacing the ink cartridges on page 167.)
No File The memory card or USB Flash
memory drive in the media drive
does not contain a .JPG file.
Put the correct memory card or USB Flash
memory drive into the slot again.
Error Message Cause Action
- USER’S GUIDE 1
- Brother numbers 3
- (USA and Canada) 5
- (USA Only) 6
- LIMITED WARRANTY 8
- Table of Contents 9
- Section II Fax 10
- 6 Receiving a Fax 49 11
- 9Printing Reports 89 12
- Section III Copy 13
- USB Flash memory drive 106 14
- Section V Software 15
- Section VI Appendixes 15
- C Menu and Features 178 16
- D Specifications 205 16
- E Glossary 220 16
- FIndex 224 16
- General I 17
- General Information 1 18
- How to find Network setup 19
- MFC-6490CW) 19
- Chapter 1 20
- Accessing Brother 21
- Support 21
- (For Windows 21
- 12.21.2009 22
- 12:4512:4512:45 23
- 12:4512:45 24
- Loading paper and documents 2 25
- Chapter 2 26
- Loading paper and documents 27
- Loading paper in paper 28
- Loading envelopes and 31
- Removing small printouts 32
- Printable area 2 33
- Acceptable paper and 34
- Handling and using print 35
- Loading documents 2 38
- Using the scanner glass 2 39
- Scannable area 2 40
- General setup 3 41
- Mode Timer 3 42
- Paper settings 3 42
- Paper Size and Type 43
- (MFC-6490CW only) 3 43
- Tray use in Copy mode 44
- Tray use in Fax mode 44
- Volume Settings 3 45
- Beeper Volume 3 46
- Speaker Volume 3 46
- Automatic Daylight 47
- Savings Time 47
- Sleep Mode 3 47
- LCD screen 3 48
- Security features 4 49
- Setting up and changing the 50
- Public user 4 50
- Setting up and changing 51
- Turning Secure Function 52
- Lock on/off 4 52
- Switching users 4 53
- Changing to the Public mode 4 53
- Reset all users 4 53
- Chapter 4 54
- Section II 55
- Sending a Fax 5 56
- Faxing from the scanner glass 57
- MFC-5895CW) 5 57
- Broadcasting 59
- Additional sending 60
- Changing fax resolution 5 61
- Dual access 61
- (Black & White only) 5 61
- Real time transmission 5 61
- Chapter 5 62
- Sending a Fax 63
- Out of Memory message 5 64
- Receiving a Fax 6 65
- Chapter 6 66
- Using receive modes 6 67
- Receive mode settings 6 68
- Additional receiving 69
- Receiving a Fax 71
- Memory Receive 72
- Paging 6 73
- Fax Storage 6 74
- PC Fax Receive 6 74
- Changing the destination PC 6 75
- Turning off Memory Receive 76
- Operations 6 76
- Changing Memory Receive 76
- Fax Preview 77
- Remote Retrieval 6 79
- Using your Remote Access 80
- Remote Fax commands 6 81
- Retrieving fax messages 6 82
- Changing your Fax 82
- Forwarding number 6 82
- Voice operations 7 83
- Telephone services 7 84
- Distinctive Ring 7 85
- Caller ID 7 87
- Connecting an external 88
- TAD (telephone 88
- Connections 7 89
- Recording outgoing message 90
- (OGM) on an external TAD 7 90
- Special line considerations 7 90
- TAD and two-line telephone 91
- External and extension 92
- Changing the remote codes 7 94
- Dialing and storing numbers 8 95
- Search 8 96
- Fax Redial 8 96
- Outgoing Call 8 97
- Caller ID history 8 97
- Storing numbers 8 98
- Storing Speed Dial numbers 8 99
- Outgoing Calls 100
- Changing One Touch or 101
- Speed Dial names or numbers8 101
- Setting up groups for 102
- Changing a Group name 8 103
- Deleting a Group 8 103
- Dialing Access codes and 104
- Printing Reports 9 105
- Reports 9 106
- Polling 10 107
- Polled transmit 108
- (Black & White only) 108
- Copy III 109
- Making copies 11 110
- Copy settings 11 111
- Making N in 1 copies or a 112
- Making copies 113
- Adjusting Brightness and 114
- Contrast 11 114
- Paper Options 11 115
- Skew Adjustment 116
- (MFC-6490CW only) 11 116
- Book Copy 11 116
- Watermark Copy 11 117
- Setting your changes as the 118
- ‘Out of Memory’ 119
- Chapter 11 120
- Walk-up Photo Printing 121
- PhotoCapture Center™: 122
- Printing photos from a memory 122
- Memory cards or a USB Flash 123
- Getting started 12 124
- Print Images 12 125
- Print Index (Thumbnails) 12 126
- Printing Photos 12 127
- Enhance Photos 12 127
- Enhance Skin-Tone 12 128
- Enhance Scenery 12 128
- Remove Red-Eye 12 129
- Monochrome 12 129
- Search by Date 12 130
- Print All Photos 12 131
- Slide Show 12 131
- Trimming 12 132
- DPOF printing 12 132
- Print Quality 12 134
- Paper options 12 134
- Adjusting Brightness 135
- Contrast and Color 12 135
- Cropping 12 136
- Borderless printing 12 136
- Print Date 12 136
- Scan to a memory card 137
- How to scan to a memory card 138
- Understanding the 140
- Error Messages 140
- Printing photos 141
- PictBridge camera 141
- Printing Images 13 142
- DPOF printing 13 142
- PictBridge) 143
- Software V 145
- Appendixes VI 147
- Safety and Legal A 148
- To use the machine safely A 149
- Safety and Legal 151
- LAN connection A 158
- International ENERGY STAR 158
- Compliance Statement A 158
- Trademarks A 160
- Troubleshooting and Routine 161
- Maintenance 161
- Printing (continued) 162
- Printing Received Faxes 164
- Telephone Line or Connections 164
- Receiving Faxes 164
- Sending Faxes 165
- Handling Incoming Calls 165
- Copying Difficulties 166
- Scanning Difficulties 166
- Software Difficulties 166
- Network Difficulties 167
- Dial Tone B 168
- Telephone line interference B 168
- -5890CN and MFC-5895CW) 173
- Journal report B 175
- Error animation B 175
- Document jam B 177
- Printer jam or paper jam 178
- (MFC-5890CN and 178
- MFC-5895CW) B 178
- (MFC-6490CW only) B 180
- Routine maintenance B 183
- Cleaning the outside of the 185
- Cleaning the scanner B 186
- Cleaning the machine printer 187
- Cleaning the paper pick-up 187
- Cleaning the print head B 188
- Checking the print quality B 189
- Machine Information B 190
- Packing and shipping 191
- (MFC-6490CW) 193
- Menu and Features C 194
- Menu table C 195
- Menu and Features 197
- Network menu 200
- Menu ( ) (continued) 206
- Scan ( ) 209
- Copy ( ) 212
- Watermark Copy Settings 214
- Photo Capture ( ) 216
- Print Settings menu 217
- Phone Book ( ) 219
- Fax Preview ( ) 219
- Entering Text C 220
- Specifications D 221
- Specifications 223
- Print media D 224
- PhotoCapture Center™ D 227
- PictBridge D 228
- Scanner D 229
- Printer D 230
- Interfaces D 231
- Computer requirements 232
- (MFC-5890CN and MFC-6490CW) 232
- Consumable items D 234
- Network (LAN) D 235
- Glossary E 236
- Glossary 237
- (Canada only) 246
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