Brother MFC-J650DW User Manual Page 101
- Page / 203
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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87
B
B
Identifying your problem B
First, check the following.
The machine's power cord is connected correctly and the machine's power switch is turned on.
All of the protective parts have been removed.
Paper is inserted correctly in the paper tray.
The interface cables are securely connected to the machine and the computer, or the wireless
connection is set up on both the machine and your computer.
Touchscreen Messages
(See Error and maintenance messages on page 89.)
If you did not solve your problem with the above checks, identify your problem and then go to the
suggested page.
Paper handling and Printing problems:
Printing Difficulties on page 120
Print Quality Difficulties on page 122
Paper Handling Difficulties on page 123
Printing Received Faxes on page 125
Telephone and Fax problems:
Telephone Line or Connections on page 125
Handling Incoming Calls on page 128
Receiving Faxes on page 126
Sending Faxes on page 127
Copying problems:
Copying Difficulties on page 129
Troubleshooting B
If you think there is a problem with your machine, check each of the items below first and follow
the troubleshooting tips.
You can correct most problems by yourself. If you need additional help, the Brother Solutions
Center offers the latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com/
.
- Basic User’s Guide 1
- Brother numbers 3
- Accessories and Supplies 5
- (USA and Canada) 6
- 4Sending a fax 33 10
- 5 Receiving a fax 38 10
- A Routine maintenance 80 12
- B Troubleshooting 87 12
- D Specifications 172 13
- EIndex 185 13
- Table of Contents 14
- Accessing the 16
- Advanced User’s 16
- Guide and Software 16
- (Macintosh) 1 17
- How to find Network setup 17
- How to access Guides 18
- Accessing Brother 18
- Support (Windows 18
- Support (Macintosh) 19
- Control panel overview 1 20
- 2.7" Touchscreen LCD 1 22
- Preview is set to Off 23
- Settings screen 1 24
- Basic Operations 1 25
- Shortcut Settings 1 26
- Adding Fax Shortcuts 1 27
- Adding Scan Shortcuts 1 28
- Adding Web Connect 29
- Shortcuts 1 29
- Changing Shortcuts 1 29
- Editing Shortcut Names 1 30
- Deleting Shortcuts 1 30
- Recalling Shortcuts 1 30
- Loading paper 2 31
- Loading envelopes 2 34
- Loading paper 35
- Loading photo paper 2 36
- Unprintable area 2 38
- Paper settings 2 39
- Acceptable paper and 40
- Loading documents 3 44
- Using the scanner glass 3 45
- Unscannable area 3 46
- Sending a fax 4 47
- Faxing from the ADF 4 48
- Stop faxing 4 49
- Color fax transmission 4 49
- Canceling a fax in progress 4 50
- How to preview an outgoing 50
- MFC-J875DW) 4 50
- Transmission Verification 51
- Report 4 51
- Receiving a fax 5 52
- Receiving a fax 53
- Using Receive Modes 5 54
- Receive Mode settings 5 55
- Easy Receive 5 56
- Fax Preview 57
- (Black & White only) 57
- MFC-J875DW) 57
- How to print a fax 5 58
- Turning off Fax Preview 5 59
- Telephone services 6 60
- Distinctive Ring 6 61
- Chapter 6 62
- Voice over Internet Protocol 63
- (VoIP) 6 63
- Connecting an external 64
- TAD (telephone 64
- Connections 6 65
- Recording an outgoing 66
- External and extension 67
- Using external and extension 68
- Using a non-Brother cordless 68
- Using remote codes 6 68
- Changing the remote codes 6 69
- Dialing and storing numbers 7 70
- Storing numbers 7 71
- Changing or deleting Address 72
- Book names or numbers 7 72
- Making copies 8 73
- Paper Type 8 74
- Paper Size 8 74
- USB Flash drive 75
- Getting started 9 76
- Print Images 9 78
- PhotoCapture Center™ 79
- How to scan to a 79
- Flash drive 79
- Chapter 9 80
- Printing a document 10 81
- How to scan to a computer 11 82
- ControlCenter4 (Windows 83
- Chapter 11 84
- Click File 85
- Press Scan 85
- How to scan to a computer 87
- (Near Field Communication) 89
- How to print on a Disc 90
- (CD/DVD/BD) (MFC-J870DW and 90
- How to load a Disc 92
- (CD/DVD/BD) 92
- Routine maintenance A 94
- Cleaning and checking 97
- Checking the print quality A 98
- Setting the date and 100
- Troubleshooting B 101
- Error animation B 116
- Journal report B 116
- Document jam B 117
- 1 document cover 118
- Printer jam or paper jam 119
- (MFC-J650DW) B 119
- IMPORTANT 121
- Troubleshooting 123
- (MFC-J870DW and 125
- MFC-J875DW) B 125
- Disc Jam (MFC-J870DW and 132
- Printing Difficulties 134
- Print Quality Difficulties 136
- Paper Handling Difficulties 137
- (continued) 138
- Printing Received Faxes 139
- Telephone Line or Connections 139
- Receiving Faxes 140
- Sending Faxes 141
- Receiving Faxes (continued) 141
- Handling Incoming Calls 142
- Sending Faxes (continued) 142
- Copying Difficulties 143
- Scanning Difficulties 143
- Software Difficulties 144
- Network Difficulties 144
- Data Entry Difficulties 145
- Dial Tone B 146
- Telephone line 146
- Machine Information B 147
- How to reset the machine B 148
- Using the Settings 149
- Memory Storage C 149
- Settings tables C 150
- Settings and features tables 151
- All Settings C 152
- All Settings (continued) C 162
- Features tables C 164
- Options C 172
- Photo C 175
- Print Settings C 177
- (Shortcuts) C 180
- (Ink) C 183
- (Wi-Fi Setup) C 184
- Entering Text C 185
- Specifications D 186
- Specifications 187
- Print media D 188
- PhotoCapture Center™ D 191
- PictBridge D 192
- Scanner D 193
- Printer D 194
- Interfaces D 195
- Network D 196
- Computer requirements D 197
- Consumable items D 198
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