Brother MFC-J6920DW User Manual Page 1

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Summary of Contents

Page 1 - Basic User’s Guide

Basic User’s GuideMFC-J6920DW Version AUSA/CAN

Page 2

viii3 Loading documents 45How to load documents ...45Using the ADF

Page 3 - Brother numbers

Chapter 1086f Do one of the following: If you loaded a 2-sided document in the ADF, swipe up or down, or press a or b to display 2-sided Scan.Press 2

Page 4

PhotoCapture Center™: Printing photos from a memory card or USB Flash drive 8710 To scan a long document, swipe up and down, or press a or b to displ

Page 5 - Accessories and Supplies

8811Printing a document 11The machine can receive and print data from your computer. To print from a computer, you must install the printer driver.For

Page 6 - (USA and Canada)

891212Before scanning 12To use the machine as a scanner, install a scanner driver. If the machine is on a network, configure it with a TCP/IP address.

Page 7

Chapter 1290Scanning a document as a PDF file using ControlCenter4 (Windows®) 12For more information, see Software and Network User’s Guide: Scan Usin

Page 8

How to scan to a computer 9112e Set the scanning configuration.Click Configuration, and then select Button settings, Scan and File. The configuration

Page 9

Chapter 1292g Click File. h Press Scan.The machine starts the scanning process. The folder where the scanned data is saved will open automatically.

Page 10 - 6 Using PC-FAX 61

How to scan to a computer 9312How to change the machine’s SCAN mode settings for PDF scanning12You can change your machine’s Scan mode settings using

Page 11

Chapter 1294e Choose the File tab. You can change the default settings. 1 Choose PDF (*.pdf) from the File Type drop-down list.2 You can enter the fil

Page 12 - B Troubleshooting 106

How to scan to a computer 9512e Press OK.When the machine is connected to a network, press the PC Name.Do one of the following: If you want to use th

Page 13 - EIndex 205

ix7 Telephone services and external devices 64Telephone services...

Page 14 - Table of Contents

Chapter 1296ADF High Speed Mode scanning 12When scanning multi-page Letter, A4, or Executive size documents, you can scan faster by placing them face

Page 15

971313Printing with NFC (Near Field Communication)13If your Android™ device supports the NFC function, you can print data (photos, PDF files, text fil

Page 16 - Guide and Software

98AReplacing the ink cartridgesAYour machine is equipped with an ink dot counter. The ink dot counter monitors the level of ink in each of the four ca

Page 17 - How to find Network setup

Routine maintenance 99Ab Press the lock release lever as shown to release the cartridge color indicated on the Touchscreen. Remove the cartridge from

Page 18 - Support (Windows

100e Each color has its own correct position. Insert the ink cartridge in the direction of the arrow on the label. f Gently push the back of the ink c

Page 19 - Support (Macintosh)

Routine maintenance 101ACleaning and checking the machineACleaning the scanner Aa Unplug the machine from the AC power outlet.b Lift the document cove

Page 20 - Control panel overview 1

102e Close the ADF cover.NOTEIn addition to cleaning the scanner glass and glass strip with a non-flammable glass cleaner, run your fingertip over the

Page 21

Routine maintenance 103AChecking the print quality AIf faded or streaked colors and text appear on your printouts, some of the print head nozzles may

Page 22

104NOTEWhen a print head nozzle is clogged, the printed sample looks like this. Letter, A4 and Executive Ledger, A3, Legal, A5, A6, envelopes, Photo (

Page 23 - 3.7" Touchscreen LCD 1

Routine maintenance 105ASetting the date and timeAThe Touchscreen displays the date and time. If it is not current, re-enter it here.You can add the d

Page 24 - Chapter 1

x12 How to scan to a computer 89Before scanning...89Sc

Page 25 - General information

106BIdentifying your problem BFirst, check the following. The machine's power cord is connected correctly and the machine's power switch is

Page 26 - Settings screen 1

Troubleshooting 107BCopying problems: Copying Difficulties on page 136Scanning problems: Scanning Difficulties on page 136 PhotoCapture Center™ Dif

Page 27 - Setting the Ready screen 1

108Error and maintenance messages BAs with any sophisticated office product, errors may occur and consumable items may need to be replaced. If this ha

Page 28 - Basic Operations 1

Troubleshooting 109BCannot Detect You installed a new ink cartridge too quickly and the machine did not detect it.Take out the new ink cartridge and r

Page 29 - Shortcut Settings 1

110Disconnected The other person or other person's fax machine stopped the call.Try to send or receive again. If calls are stopped repeatedly and

Page 30 - Adding Scan Shortcuts 1

Troubleshooting 111BInk Absorber Full The ink absorber box or flushing box is full. These components are periodic maintenance items that may require r

Page 31

112Ink Low One or more of the ink cartridges are near the end of their life. If one of the color ink cartridges is near the end of its life and someon

Page 32 - Shortcuts 1

Troubleshooting 113BNo Paper FedNo Paper Fed #1No Paper Fed #2The machine is out of paper or paper is not correctly loaded in the paper tray.Do one of

Page 33 - Changing Shortcuts 1

114Out of Memory The machine's memory is full. If a fax-sending or copy operation is in process: Press or Quit or Close and wait until the othe

Page 34 - Editing Shortcut Names 1

Troubleshooting 115BPaper Jam [Front,Rear]The paper is jammed in the machine. Remove the jammed paper by following the steps in Printer jam or paper j

Page 35 - Loading paper 2

xiD Specifications 191General... 191Print m

Page 36 - Chapter 2

116Touchscreen Initialization FailedThe Touchscreen was pressed before the power on initialization was completed.Make sure that nothing is touching or

Page 37 - Loading paper

Troubleshooting 117BWrong PaperWrong Paper #1Wrong Paper #2The paper size setting does not match the size of paper in the tray.1 Check that the paper

Page 38

118Error animation BError animations display step-by-step instructions when paper gets jammed. You can read the steps at your own pace by pressing c t

Page 39

Troubleshooting 119Bd Do one of the following: To transfer all faxes to your PC, press Yes. If Fax Preview is set to Off, you will be asked if you wa

Page 40 - (Photo, Photo L, Photo 2L or

120Document is jammed inside the ADF unitBa Take any paper that is not jammed out of the ADF.b Lift the document cover.c Pull the jammed document out

Page 41

Troubleshooting 121BPrinter jam or paper jam BLocate and remove the jammed paper by following these steps.a Unplug the machine from the AC power outle

Page 42

122f Using both hands, use the finger holds on each side of the machine to lift the scanner cover (1) into the open position. g Slowly pull the jammed

Page 43 - Loading paper in paper

Troubleshooting 123Bi Make sure you look carefully inside (1) for any pieces of paper. Do one of the following: If the Touchscreen shows Paper Jam [F

Page 44

124m Close the inside cover and Jam Clear Cover. Make sure the covers are closed completely. n Put the paper tray firmly back in the machine. o Gentl

Page 45

Troubleshooting 125BAdditional paper jam clear operationsBa Using both hands, use the finger holds on each side of the machine to lift the scanner cov

Page 46

xiiTable of Contents(Advanced User’s Guide)The Advanced User’s Guide explains the following features and operations.You can view the Advanced User’s G

Page 47

126e Put only one sheet of Letter or A4 size thick paper, such as glossy paper, in Landscape position in the manual feed slot.Push the paper into the

Page 48 - Loading paper in the

Troubleshooting 127BIf you are having difficulty with your machine BNOTE• For technical help, you must call the country where you bought the machine.

Page 49

128No printout.(continued)One or more ink cartridges have reached the end of their life. (See Replacing the ink cartridges on page 98.)If old, unprint

Page 50

Troubleshooting 129BPrint Quality DifficultiesDifficulty SuggestionsPoor print quality. Check the print quality. (See Checking the print quality on pa

Page 51 - Unprintable area 2

130The machine prints blank pages. Clean the print head. (See Cleaning the print head on page 102.)Make sure you are using Genuine Brother Innobella™

Page 52 - Paper settings 2

Troubleshooting 131BThe printouts are wrinkled.(Windows®) In the printer driver Advanced tab, click Color Settings, and uncheck Bi-Directional Printin

Page 53 - Acceptable paper and

132The paper jams when you use 2-sided copy or 2-sided print.Use one of the jam prevention settings, 2-sided 1 or 2-sided 2.For copying (See Advanced

Page 54 - Handling and using print

Troubleshooting 133BThe machine does not answer when called.Make sure the machine is in the correct Receive Mode for your setup. (See Choose the corre

Page 55

134Cannot receive a fax.(continued)Another device or service at your location may be answering the call before your Brother machine answers. To test t

Page 56

Troubleshooting 135BSending FaxesDifficulty SuggestionsCannot send a fax. Check all line cord connections. Make sure the telephone line cord is plugge

Page 57

111Using the documentation1Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine. Symbols and

Page 58 - Paper weight and thickness 2

136Custom features on a single line. If you have Call Waiting, Call Waiting/Caller ID, Caller ID, RingMaster, Voice Mail, an answering machine, an ala

Page 59 - Loading documents 3

Troubleshooting 137BPhotoCapture Center™ DifficultiesDifficulty SuggestionsRemovable Disk does not work correctly.1 Take out the memory card or USB Fl

Page 60 - Using the scanner glass 3

138The network PC-Fax Receive feature does not work.(Windows®)It is necessary to set the third-party Security/Firewall Software to allow PC-FAX Rx. To

Page 61 - Unscannable area 3

Troubleshooting 139BDial Tone BSetting the dial tone to Detection will shorten the dial detect pause.a Press .b Press All Settings.c Swipe up or down

Page 62 - Sending a fax 4

140Machine Information BChecking the serial number BYou can see the machine’s serial number on the Touchscreen.a Press .b Press All Settings.c Swipe u

Page 63 - Faxing from the ADF 4

Troubleshooting 141BNOTEUnplug the interface cable before you choose Network or All Settings. How to reset the machine Ba Press .b Press All Settings.

Page 64 - Color fax transmission 4

142CUsing the Settings TablesCYour machine’s Touchscreen LCD is easy to set up and operate. All you have to do is press the settings and options you w

Page 65 - How to preview an outgoing

Settings and features tables 143CSettings tables CThe Settings tables will help you understand the settings selections and options that are found in t

Page 66 - Report 4

144 (Tray #1)Paper Type — Plain Paper*Inkjet PaperBrother BP71Other GlossyTransparencySets the type of paper in the paper tray #1.38Paper Size — Lette

Page 67 - Receiving a fax 5

Settings and features tables 145C All Settings CLevel1 Level2 Level3 Options Descriptions PageGeneral Setup Ink Test Print Print QualityAlignmentLets

Page 68 - Chapter 5

Chapter 12b Select your machine. c Choose the function you want to use.Accessing the Advanced User’s Guide and Software and Network User’s Guide1This

Page 69 - Using Receive Modes 5

146General Setup(Continued)Tray Setting(Continued)Tray Use: Fax Tray #1Tray #2Auto Tray Select*Choose the tray that will be used for faxing.39Volume R

Page 70 - Receive Mode settings 5

Settings and features tables 147CGeneral Setup(Continued)Sleep Mode — 1Min2Mins3Mins5Mins*10Mins30Mins60MinsYou can choose how long the machine must b

Page 71 - Easy Receive 5

148Fax Setup Receive Receive Mode Fax Only*Fax/TelExternal TADManualChoose the Receive Mode that best suits your needs.53Ring Delay 01234*Sets the num

Page 72 - (Black & White only)

Settings and features tables 149CFax(Continued)Report SettingTransmission OnOn+ImageOff*Off+ImageOff2Off2+ImageChoose the initial setup for the Transm

Page 73 - How to print a fax 5

150Fax(Continued)Miscellaneous Distinctive Distinctive (Options)OnOff*Uses the telephone company’s Distinctive Ring subscriber service to register the

Page 74 - Turning off Fax Preview 5

Settings and features tables 151CLevel1 Level2 Level3 Level4 Options Descriptions PageNetwork Wired LAN TCP/IP BOOT Method Auto*StaticRARPBOOTPDHCPCho

Page 75 - Using PC-FAX 6

152Network(Continued)Wired LAN(Continued)TCP/IP(Continued)IPv6 OnOff*Enable or disable the IPv6 protocol. If you want to use the IPv6 protocol, visit

Page 76 - (Windows

Settings and features tables 153CNetwork(Continued)WLAN(Continued)TCP/IP(Continued)Gateway [000-255].[000-255].[000-255].[000-255]Enter the Gateway ad

Page 77 - Changing the destination PC 6

154Network(Continued)WLAN(Continued)WPS/AOSS — — You can easily configure your wireless network settings using the one-button push method.See .WPS w/

Page 78 - Telephone services 7

Settings and features tables 155CNetwork(Continued)Wi-Fi Direct(Continued)Device InformationDevice Name — You can see the device name of your machine.

Page 79 - Distinctive Ring 7

General information 31c If the language screen appears, click your language. The CD-ROM Top Menu will appear. d Click User’s Guides.e Click PDF/HTML d

Page 80 - Chapter 7

156Network(Continued)E-mail/IFAX(Available after IFAX is downloaded)Mail Address— — Enter the mail address. (Up to 60 characters)See .Setup ServerSMTP

Page 81 - (VoIP) 7

Settings and features tables 157CNetwork(Continued)E-mail/IFAX(Available after IFAX is downloaded)(Continued)Setup Server(Continued)POP3 SSL/TLSNone*S

Page 82 - TAD (telephone

158Network(Continued)E-mail/IFAX(Available after IFAX is downloaded)(Continued)Setup MailTXSender Subject— Displays the subject that is attached to th

Page 83 - Recording an outgoing

Settings and features tables 159C All Settings (continued) CLevel1 Level2 Level3 Options Descriptions PagePrint Reports Transmission — — Prints these

Page 84 - External and extension

160Initial Setup(Continued)Reset Machine Reset YesNoYou can reset all the machine’s settings that you have changed, such as Date and Time and Ring Del

Page 85 - Telephone Answer Code 7

Settings and features tables 161CFeatures tables C Fax (When Fax Preview is Off.) CLevel1 Level2 Level3 Options Descriptions PageAddress Book (Search:

Page 86 - Changing the remote codes 7

162OptionsFax Resolution— Standard*FineS.FinePhotoSets the resolution for outgoing faxes.See .2-sided Fax — Off*2-sided Scan:Long Edge2-sided Scan:Sho

Page 87 - Dialing and storing numbers 8

Settings and features tables 163C Fax (When Fax Preview is On.) COptions(Continued)Polling RX — OnOff*Sets up your machine to poll another fax machine

Page 88 - Storing numbers 8

164 Copy CLevel1 Level2 Level3 Options Descriptions PageBest QualityNormal*2-sided(1i2)2-sided(2i2)ADF High SpeedLedgerLetteriLedger2in1(ID)2in1Poster

Page 89 - Book names or numbers 8

Settings and features tables 165COptions(Continued)Paper Size — Letter*LegalLedgerA4A5A3EXE4"x6"(When Tray #2 is selected in Tray Select.)Le

Page 90 - Chapter 8

Chapter 14How to access Guides for Advanced Features1You can view and download these Guides from the Brother Solutions Center at: http://solutions.bro

Page 91 - Making copies 9

166Options(Continued)Density — Adjusts the density of copies.See .Stack/Sort — Stack*SortYou can choose to stack or sort multiple copies.Page Layout O

Page 92 - Copy options 9

Settings and features tables 167COptions(Continued)2-sided Copy Off* — You can choose the 2-sided print settings.See .2-sidedi2-sided—1-sidedi2-sidedL

Page 93 - Tray Select 9

168 Scan CLevel1 Level2 Level3 Options1 Descriptions Pageto OCR(Available after Presto! PageManager is downloaded for Macintosh users. See Accessing B

Page 94 - ADF High Speed Mode

Settings and features tables 169Cto FTP Profile Name Options (For details, see the Options on page 176.)Configure the detailed settings.See .Save asSh

Page 95 - USB Flash drive

170Options C(for to OCR)Level1 Level2 Options1 Descriptions PageOptions 2-sided Scan Off*2-sided Scan:Long Edge2-sided Scan:Short EdgeYou can choose t

Page 96 - Getting started 10

Settings and features tables 171COptions C(for to File, to Image or to E-mail)Level1 Level2 Options1 Descriptions PageOptions 2-sided Scan Off*2-sided

Page 97

172Options(Continued)Scan Size Letter*LegalLedgerA4A5A3EXE4"x6"Business Card (3.5x2.4inch)You can choose the scan size for your document.See

Page 98 - Print Images 10

Settings and features tables 173COptions C(for to Media)Level1 Level2 Options1 Descriptions PageOptions ADF High SpeedModeOnOff*You can scan Letter, A

Page 99 - Flash drive

174Options C(for to E-mail Server)NOTEIt is available after IFAX is downloaded. Options(Continued)Auto Crop OnOff*Scan multiple documents placed on th

Page 100

Settings and features tables 175COptions(Continued)File Type (If you choose the Color option in the Scan Type setting)PDF*JPEG(If you choose the B&

Page 101

General information 51 To access the Brother CreativeCenter (http://www.brother.com/creativecenter/) for FREE photo projects and printable downloads,

Page 102 - Printing a document 11

176Options C(for to FTP or to Network)Level1 Level2 Options1 Descriptions PageOptions ADF High SpeedModeOnOff*You can scan Letter, A4 or Executive doc

Page 103 - How to scan to a computer 12

Settings and features tables 177COptions(Continued)File Name BRNXXXXXXXXXX*EstimateReportOrder sheetContract sheetCheckReceipt<Manual>Choose pre

Page 104 - ControlCenter4 (Windows

178 Photo (More screen) CLevel1 Level2 Level3 Options Descriptions PageIndex Print Print IndexSheetPrint SettingsFor details, see the Print Settings o

Page 105 - How to scan to a computer

Settings and features tables 179CID Photo PrintID Photo Size 2x2inch25x36mm35x45mm36x51mm45x45mm45x55mm35x48mm50x70mm (2x2.75inch)Print Settings(For m

Page 106 - Press Scan

180Print Settings C(for View Photos, Print Photos Using Index No., Enhance Photos or Slide Show)Option1 Option2 Option3 Option4 Descriptions PagePrint

Page 107

Settings and features tables 181CContrast(Does not appear when Enhance or Enhance and Crop is chosen.) — — Adjusts the contrast.See .Color Enhance(Doe

Page 108 - Chapter 12

182Print Settings C(for Print Index Sheet)Set New DefaultYesNo— — You can save your print settings as the default settings.See .Factory Reset YesNo— —

Page 109

Settings and features tables 183CPrint Settings C(for ID Photo Print) Web (More screen) CLevel1 Level2 Level3 Options Descriptions PagePrint Quality N

Page 110

184 LGR Copy Shortcuts (More screen) CLevel1 Level2 Option1 Option2 Descriptions PageLedger 2in1Ledger*LetteriLedgerLedgeriLetterLetter + Note(L)Lette

Page 111 - (Near Field Communication)

Settings and features tables 185C (Shortcuts) CLevel1 Level2 Level3 Options Descriptions PageAdd Shortcut Copy Normal Move to Copy Options Screen.You

Page 112 - Routine maintenance A

If you need to call Customer ServicePlease complete the following information for future reference:Model Number: MFC-J6920DWSerial Number:1

Page 113 - IMPORTANT

Chapter 16Control panel overview 13.7" Touchscreen LCD and Touchpanel 1This is a Touchscreen LCD with an electrostatic Touchpanel that only shows

Page 114

186Add Shortcut(Continued)Fax(Options)Fax ResolutionStandard*FineS.FinePhotoSets the resolution for outgoing faxes.152-sided Fax Off*2-sided Scan:Long

Page 115 - Cleaning and checking

Settings and features tables 187CAdd Shortcut(Continued)Scan to File PC Select You can scan a black & white or a color document into your computer

Page 116 - Cleaning the print head A

188 (Ink) CAdd Shortcut(Continued)WebSKYDRIVE®— Lets you connect the Brother machine to an Internet service.Web services may have been added and/or se

Page 117 - Checking the print quality A

Settings and features tables 189C (Wi-Fi Setup) CNOTEAfter the Wi-Fi® is set up, you cannot change the settings from your Home screen. Change the sett

Page 118

190Entering Text CWhen you need to enter text into the machine the keyboard will appear on the Touchscreen. Press to cycle between letters, numbers a

Page 119 - Setting the date and

191DDGeneral DNOTEThis chapter provides a summary of the machines’ specifications. For additional specifications visit http://www.brother.com/. 1Measu

Page 120 - Troubleshooting B

1921Noise depends on printing conditions.Dimension Weight 36.4 lb (16.5 kg)Noise Level Sound PressureOperating:50 dB(A) (Maximum)1Temperature Operatin

Page 121 - Troubleshooting

Specifications 193DPrint media D1For glossy paper or transparencies, remove printed pages from the output paper tray immediately after they exit the m

Page 122

1941For glossy paper or transparencies, remove printed pages from the output paper tray immediately after they exit the machine to avoid smudging.2Use

Page 123

Specifications 195DFax D1E-mail addresses are available after IFAX is downloaded.2“Pages” refers to the “ITU-T Test Chart #1” (a typical business lett

Page 124

General information 71 2 NFC (Near Field Communication) logoIf your Android™ device supports the NFC function, you can print data from your device or

Page 125

196Copy D1When copying on Ledger size paper.Color/Black Yes/YesCopy Width10.76 in. (273.4 mm)1Multiple Copies Stacks/Sorts up to 99 pagesEnlarge/Reduc

Page 126

Specifications 197DPhotoCapture Center™ D1Memory cards, adapters and USB Flash drives are not included.2USB 2.0 StandardUSB Mass Storage standard up t

Page 127

198PictBridge DCompatibility Supports the Camera & Imaging Products Association PictBridge standard CIPA DC-001.Visit http://www.cipa.jp/pictbrid

Page 128

Specifications 199DScanner D1Windows® XP in this User’s Guide includes Windows® XP Home Edition, Windows® XP Professional, and Windows® XP Professiona

Page 129

200Printer D1When the Borderless feature is set to On.2See Paper type and size for each operation on page 41.3When printing on Ledger size paper.4For

Page 130

Specifications 201DInterfaces D1Your machine has a USB 2.0 Hi-Speed interface. The machine can also be connected to a computer that has a USB 1.1 inte

Page 131

202Network DNOTEFor more information about the Network specifications, see Software and Network User’s Guide. You can connect your machine to a netwo

Page 132 - Journal report B

Specifications 203DComputer requirements DSUPPORTED OPERATING SYSTEMS AND SOFTWARE FUNCTIONSComputer Platform & Operating System VersionPC Interfa

Page 133 - Document jam B

204Consumable items DInk The machine uses individual Black, Yellow, Cyan and Magenta ink cartridges that are separate from the print head assembly.Ser

Page 134 - 1 document cover

Index205EEAAccessories and supplies ... iiAddress Bookchanging ...75deleting ...

Page 135 - Printer jam or paper jam B

Chapter 185 Power On/OffPress to turn on the machine.Press and hold down to turn off the machine. The Touchscreen LCD will show Shutting Down and

Page 136

206Unable to Clean ...116Unable to Initialize ...116Unable to Print ...

Page 137

207EPPaper ... 39, 193, 194capacity ...42loading ...

Page 138

208TTAD (telephone answering device), external ... 53, 68connecting ...

Page 139

www.brotherearth.comBrother International Corporation200 Crossing Boulevard P.O. Box 6911 Bridgewater, NJ 08807-0911 USABrother International Corporat

Page 140

General information 913.7" Touchscreen LCD 1You can select from three types of screens for the Home screen. When the Home screen is displayed, yo

Page 141 - Printing Difficulties

Chapter 110NOTESwiping is a type of user operation on the Touchscreen LCD that is performed by brushing your finger across the screen to display the n

Page 142

General information 1119 LGR Copy ShortcutsYou can quickly copy to Ledger or A3 size paper using this preset menu. For details, see Advanced User’s Gu

Page 143 - Print Quality Difficulties

Chapter 11213 Warning icon The warning icon appears when there is an error or maintenance message; press Detail to view it, and then press to retu

Page 144

General information 1313 Wi-FiPress to setup a wireless network connection.A four-level indicator on the screen shows the current wireless signal stre

Page 145 - Paper Handling Difficulties

Chapter 114Basic Operations 1Press your finger on the Touchscreen LCD to operate it. To display and access all the Touchscreen menus and options, swip

Page 146 - Telephone Line or Connections

General information 151Shortcut Settings 1You can add the fax, copy, scan and Web Connect settings you use most frequently by setting them as your Sho

Page 147 - Receiving Faxes

iBrother numbersNOTEFor technical help, you must call the country where you bought the machine. Calls must be made from within that country. Register

Page 148 - Receiving Faxes (continued)

Chapter 116d Read the information on the Touchscreen, and then confirm it by pressing OK.e Enter the fax number using the dial pad on the Touchpanel,

Page 149 - Handling Incoming Calls

General information 171to OCR/to File/to Image/to E-mail PC Selectto FTP/to Network Profile Namea If the displayed screen is either Home or More, sw

Page 150 - Scanning Difficulties

Chapter 118j Swipe up or down, or press a or b to display the available options for the setting, and then press the new option you want to set.Repeat

Page 151 - Network Difficulties

General information 191f Press your account.If the account needs a PIN, enter the PIN for the account using the keyboard on the Touchscreen.Press OK.g

Page 152 - Data Entry Difficulties

Chapter 120Editing Shortcut Names 1You can edit a Shortcut name.a Press and hold the Shortcut until the dialog box appears.NOTEYou can also press , A

Page 153 - Telephone line

2122Loading paper and other print media2CAUTION DO NOT carry the machine by holding the scanner cover, the Jam Clear Cover, the manual feed slot cover

Page 154 - Machine Information B

Chapter 222NOTEIf the paper support flap (1) is open, close it, and then close the paper support (2). b Adjust the tray length if needed: When using

Page 155 - How to reset the machine B

Loading paper 232e Gently press and slide the paper length guide (1) to fit the paper size.Make sure that the triangular mark (2) on the paper length

Page 156 - Memory Storage C

Chapter 224 When using Ledger, Legal, Folio or A3 size paper1 Gently put the paper into the paper tray printing surface face down and top edge first.

Page 157 - Settings tables C

Loading paper 252k While holding the paper tray in place, pull out the paper support (1) until it locks into place, and then unfold the paper support

Page 158

iiService Center Locator (USA only)For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437) or visit us at http://

Page 159 - All Settings C

Chapter 226Loading smaller paper (Photo, Photo L, Photo 2L or envelopes) 2Portrait orientation(5.8  8.3 in. (148  210 mm) or smaller size paper) IMP

Page 160

Loading paper 272c Gently press the paper side guides to fit the paper size. d Put Photo, Photo L, or Photo 2L paper in the paper tray printing surfac

Page 161 - Settings and features tables

Chapter 228Loading envelopes 2a Before loading, press the corners and sides of the envelopes to make them as flat as possible.IMPORTANTIf envelopes ar

Page 162

Loading paper 292If you have problems printing on envelopes with the flap on the short edge, try the following:2a Open the envelope flap.b Put the env

Page 163

Chapter 230b Adjust the tray length, if needed: When using Ledger, Legal, or A3 size paperPress the universal guide release button (1) as you slide o

Page 164

Loading paper 312f Gently put the paper into the paper tray printing surface face down. When using Letter or A4 size paperLandscape orientation 2 W

Page 165

Chapter 232i Close the paper tray cover. j Slowly push the paper tray back into the machine. k Do one of the following: If you are using Ledger, Lega

Page 166

Loading paper 332m Open the output paper tray cover and lift the A4/LTR stopper (1). n Close the output paper tray cover and slowly push the paper tra

Page 167

Chapter 234Loading paper in the manual feed slot2You can load special print media into this slot one sheet at a time. Use the manual feed slot to prin

Page 168

Loading paper 352c Load only one sheet of paper in the manual feed slot with the side to be printed on face up. When using Ledger, A3, Legal, Folio,

Page 169

iiiAccessories and Supplies1For more information about the replacement consumables, visit us at http://www.brother.com/pageyield/.Description ItemInk

Page 170

Chapter 236NOTE• DO NOT press the paper guides too tightly against the paper. Doing this may cause the paper to fold.• Place the paper in the center o

Page 171

Loading paper 372Unprintable area 2The printable area depends on the settings in the application you are using. The figures show the unprintable areas

Page 172

Chapter 238Paper settings 2Paper Size and Type 2To get the best print quality, set the machine for the type of paper you are using.You can use the fol

Page 173 - All Settings (continued) C

Loading paper 392Tray use in Fax mode 2You can change the default tray the machine will use for printing received faxes.Auto Tray Select will allow yo

Page 174

Chapter 240Recommended print media 2To get the best print quality, we suggest using the Brother paper in the table.We recommend using 3M Transparency

Page 175 - Features tables C

Loading paper 412Choosing the right print media 2Paper type and size for each operation 2Paper Type Paper Size UsageFax CopyPhoto CapturePrinterCut-Sh

Page 176

Chapter 242Paper orientation and capacity of the paper trays 21When using plain paper 20 lb (80 g/m2).NOTEWhen you choose User Defined in the Paper Si

Page 177

Loading paper 432Paper orientation using User Defined as the Paper Size in the printer driver 2NOTE• When choosing Envelope in the Paper Thickness dro

Page 178

Chapter 244Paper weight and thickness 21BP71 69 lb (260 g/m2) paper is especially designed for Brother inkjet machines.Paper Type Weight ThicknessCut-

Page 179

4533How to load documents3You can send a fax, make copies, and scan from the ADF (automatic document feeder) and from the scanner glass.NOTE2-sided do

Page 180

ivNotice - Disclaimer of Warranties (USA and Canada)BROTHER'S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTH

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Chapter 346d Place your document, face up, short edge first in the ADF until the Touchscreen shows ADF Ready. and you feel it touch the feed rollers.

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Loading documents 473b Using the document guidelines on the left and top, place the document face down in the upper left corner of the scanner glass.

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484How to send a fax 4The following steps show how to send a fax.a Do one of the following to load your document: Place the document face up in the A

Page 184 - Options C

Sending a fax 494c You can change the following fax-sending settings. Press Options. Swipe up or down, or press a or b to scroll through the fax setti

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Chapter 450f When the Touchscreen asks you Next page?, do one of the following: To send a single page, press No.The machine starts sending the docume

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Sending a fax 514g Press OK.h Enter the fax number.i Press Fax Start.Canceling a fax in process 4If you want to cancel a fax while the machine is scan

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Chapter 452Transmission Verification Report 4You can use the Transmission Verification Report as proof that you sent a fax. This report lists the send

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5355Receive Modes 5Choose the correct Receive Mode 5The correct Receive Mode is determined by the external devices and telephone subscriber services (

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Chapter 554To set the Receive Mode, follow the instructions:a Press .b Press All Settings.c Swipe up or down, or press a or b to display Fax.d Press F

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Receiving a fax 555Using Receive Modes 5Some Receive Modes answer automatically (Fax Only and Fax/Tel). You may want to change the Ring Delay before u

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vCompilation and Publication NoticeUnder the supervision of Brother Industries, Ltd., this manual has been compiled and published, covering the latest

Page 192 - Photo (More screen) C

Chapter 556Receive Mode settings 5Ring Delay 5Ring Delay sets the number of times the machine rings before it answers in Fax Only or Fax/Tel mode. If

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Receiving a fax 575NOTEEven if the caller hangs up during the pseudo/double-ringing, the machine will continue to ring for the set time. Easy Receive

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Chapter 558Fax Preview (Black & White only)5How to preview a received fax5You can view received faxes on the Touchscreen by pressing (Fax) and th

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Receiving a fax 595Press the Touchscreen or Touchpanel to perform the following operations.d Press .How to print a fax 5a Press (Fax).b Press (Receiv

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Chapter 560How to print all faxes in the list 5a Press (Fax).b Press (Received Faxes).c Press Print/Delete.d Do one of the following: To print all ne

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6166PC-FAX Sending 6You can send a file created in any application on your PC as a standard fax.NOTEThe PC-FAX software can only send Black & Whit

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Chapter 662PC-FAX Receiving (Windows®) 6If you turn on the PC-FAX Receive feature, your machine will store received faxes in the memory and send them

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Using PC-FAX 636NOTE• PC-FAX Receive is not supported by Mac OS.• Before you can set up PC-FAX Receive, you must install the MFL-Pro Suite software on

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647Telephone services 7Your machine supports the Caller ID and Distinctive Ring subscriber telephone services that some telephone companies offer.Feat

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Telephone services and external devices 657Distinctive Ring 7Distinctive Ring is a function of your Brother machine that allows a person with one line

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viUser's Guides and where do I find them?1Visit us at http://solutions.brother.com/.Which Guide? What's in it? Where is it?Product Safety Gu

Page 203 - (Wi-Fi Setup) C

Chapter 766NOTERing Pattern #1 is often called Short-Short and is the most commonly used.If the ring pattern you received is not on this chart, call y

Page 204 - Entering Text C

Telephone services and external devices 677NOTEIf you turn off Distinctive Ring, the machine will stay in Manual mode. You will need to set the Receiv

Page 205 - Specifications D

Chapter 768Connecting an external TAD (telephone answering device)7You may choose to connect an external answering device. However, when you have an e

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Telephone services and external devices 697Connections 7The external TAD must be plugged into the jack labeled EXT. Your machine cannot work correctly

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Chapter 770Multi-line connections (PBX) 7We suggest you ask the company who installed your PBX to connect your machine. If you have a multi-line syste

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Telephone services and external devices 717Using external and extension telephones 7Using extension telephonesIf you answer a fax call at an extension

Page 209 - Specifications

Chapter 772Changing the remote codes 7The preset Fax Receive Code is l 51. The preset Telephone Answer Code is #51. If you want to, you can replace th

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7388How to dial 8Manual dialing 8a Load your document.b Do one of the following: When Fax Preview is set to Off, press (Fax). When Fax Preview is se

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Chapter 874Fax Redial 8If you are sending a fax automatically and the line is busy, the machine will redial once after five minutes.Redial only works

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Dialing and storing numbers 758h Enter the first fax or telephone number using the keyboard on the Touchscreen (up to 20 digits).Press OK.NOTEIf you d

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viiTable of Contents(Basic User’s Guide)1 General information 1Using the documentation ...

Page 214 - Printer D

Chapter 876g Do one of the following: If you want to change the name, press Name. Enter the new name (up to 16 characters) using the keyboard on the

Page 215 - Interfaces D

7799How to copy 9The following steps show the basic copy operation.a Do one of the following to load your document: Place the document face up in the

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Chapter 978d Enter the number of copies you want.e Do one of the following: If you want to change more settings, go to step f. If you do not want to

Page 217 - Computer requirements D

Making copies 799Paper Type 9If you are copying on special paper, set the machine for the type of paper you are using to get the best print quality.a

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Chapter 980ADF High Speed Mode copying 9When copying multi-page Letter, A4, or Executive size documents, you can print multiple copies faster by placi

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811010PhotoCapture Center™ operations (PHOTO mode)10Even if your machine is not connected to your computer, you can print photos directly from digital

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Chapter 1082Getting started 10a Open the media slot cover.b Firmly put a memory card or USB Flash drive into the correct slot. 1 USB Flash drive IMPOR

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PhotoCapture Center™: Printing photos from a memory card or USB Flash drive 8310IMPORTANT• DO NOT insert a Memory Stick Duo™ into the lower SD slot. D

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Chapter 1084Print Images 10View Photos 10You can preview your photos on the Touchscreen before you print them. If your photos are large files there ma

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PhotoCapture Center™: Printing photos from a memory card or USB Flash drive 8510PhotoCapture Center™ print settings10You can change the print settings

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