Brother MFC-J6920DW User Manual Page 152
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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138
The network PC-Fax Receive
feature does not work.
(Windows
®
)
It is necessary to set the third-party Security/Firewall Software to allow PC-FAX
Rx. To add port 54926 for Network PC-FAX Rx, enter the information below:
In Name: Enter any description, for example Brother PC-FAX Rx.
In Port number: Enter 54926.
In Protocol: UDP is selected.
Please refer to the instruction manual that came with your third-party
Security/Firewall Software or call the software manufacturer.
The Brother software cannot be
installed.
(Windows
®
)
If the Security Software warning appears on the PC screen during the installation,
change the Security Software settings to permit the Brother product setup
program or other program to run.
(Macintosh)
If you are using a firewall function of anti-spyware or antivirus security software,
temporarily disable it and then install the Brother software.
Cannot connect to wireless
network.
Investigate the problem using the WLAN Report.
Press , All Settings, and then swipe up or down, or press a or b to
display Print Reports. Press Print Reports. Swipe up or down, or press a
or b to display WLAN Report, and then press WLAN Report.
For more information, see Software and Network User’s Guide: Print the WLAN
Report.
Data Entry Difficulties
Difficulty Suggestions
The dial pad does not work when
entering numbers or characters.
Use the keyboard on the Touchscreen to enter information.
Network Difficulties (continued)
Difficulty Suggestions
- Basic User’s Guide 1
- Brother numbers 3
- Accessories and Supplies 5
- (USA and Canada) 6
- 3 Loading documents 45 10
- 4Sending a fax 48 10
- 5 Receiving a fax 53 10
- 6 Using PC-FAX 61 10
- A Routine maintenance 98 12
- B Troubleshooting 106 12
- D Specifications 191 13
- EIndex 205 13
- Table of Contents 14
- Accessing the 16
- Advanced User’s 16
- Guide and Software 16
- (Macintosh) 1 17
- How to find Network setup 17
- How to access Guides 18
- Accessing Brother 18
- Support (Windows 18
- Support (Macintosh) 19
- Control panel overview 1 20
- 3.7" Touchscreen LCD 1 23
- Chapter 1 24
- General information 25
- Settings screen 1 26
- Setting the Ready screen 1 27
- Basic Operations 1 28
- Shortcut Settings 1 29
- Adding Scan Shortcuts 1 30
- Adding Web Connect 32
- Shortcuts 1 32
- Changing Shortcuts 1 33
- Deleting Shortcuts 1 34
- Recalling Shortcuts 1 34
- Editing Shortcut Names 1 34
- Loading paper 2 35
- Chapter 2 36
- Loading paper 37
- Loading smaller paper 40
- (Photo, Photo L, Photo 2L or 40
- Loading paper in paper 43
- Loading paper in the 48
- Unprintable area 2 51
- Paper settings 2 52
- Acceptable paper and 53
- Recommended print media 2 54
- Handling and using print 54
- Paper weight and thickness 2 58
- Loading documents 3 59
- Using the scanner glass 3 60
- Unscannable area 3 61
- Sending a fax 4 62
- Faxing from the ADF 4 63
- Stop faxing 4 64
- Color fax transmission 4 64
- Canceling a fax in process 4 65
- How to preview an outgoing 65
- Transmission Verification 66
- Report 4 66
- Receiving a fax 5 67
- Chapter 5 68
- Using Receive Modes 5 69
- Receive Mode settings 5 70
- Easy Receive 5 71
- Fax Preview 72
- (Black & White only) 72
- How to print a fax 5 73
- Turning off Fax Preview 5 74
- Using PC-FAX 6 75
- PC-FAX Receiving 76
- (Windows 76
- Changing the destination PC 6 77
- Telephone services 7 78
- Distinctive Ring 7 79
- Chapter 7 80
- Voice over Internet Protocol 81
- (VoIP) 7 81
- Connecting an external 82
- TAD (telephone 82
- Connections 7 83
- Recording an outgoing 83
- External and extension 84
- Fax Receive Code 7 85
- Telephone Answer Code 7 85
- Changing the remote codes 7 86
- Dialing and storing numbers 8 87
- Storing numbers 8 88
- Changing or deleting Address 89
- Book names or numbers 8 89
- Chapter 8 90
- Making copies 9 91
- Copy options 9 92
- Paper Type 9 93
- Paper Size 9 93
- Tray Select 9 93
- ADF High Speed Mode 94
- USB Flash drive 95
- Getting started 10 96
- Print Images 10 98
- PhotoCapture Center™ 99
- How to scan to a 99
- Flash drive 99
- Printing a document 11 102
- How to scan to a computer 12 103
- ControlCenter4 (Windows 104
- How to scan to a computer 105
- Click File 106
- Press Scan 106
- Chapter 12 108
- (Near Field Communication) 111
- Routine maintenance A 112
- IMPORTANT 113
- Cleaning and checking 115
- Cleaning the print head A 116
- Checking the print quality A 117
- Setting the date and 119
- Troubleshooting B 120
- Troubleshooting 121
- Error animation B 132
- Journal report B 132
- Document jam B 133
- 1 document cover 134
- Printer jam or paper jam B 135
- Printing Difficulties 141
- Print Quality Difficulties 143
- Paper Handling Difficulties 145
- Printing Received Faxes 146
- Telephone Line or Connections 146
- Receiving Faxes 147
- Receiving Faxes (continued) 148
- Sending Faxes 149
- Handling Incoming Calls 149
- Copying Difficulties 150
- Scanning Difficulties 150
- Software Difficulties 151
- Network Difficulties 151
- Data Entry Difficulties 152
- Dial Tone B 153
- Telephone line 153
- Machine Information B 154
- How to reset the machine B 155
- Using the Settings 156
- Memory Storage C 156
- Settings tables C 157
- All Settings C 159
- Settings and features tables 161
- All Settings (continued) C 173
- Features tables C 175
- Options C 184
- Photo (More screen) C 192
- Print Settings C 194
- Web (More screen) C 197
- (Shortcuts) C 199
- (Ink) C 202
- (Wi-Fi Setup) C 203
- Entering Text C 204
- Specifications D 205
- Print media D 207
- Manual Feed Slot D 208
- Specifications 209
- PhotoCapture Center™ D 211
- PictBridge D 212
- Scanner D 213
- Printer D 214
- Interfaces D 215
- Network D 216
- Computer requirements D 217
- Consumable items D 218
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