2-34
Confidential
Error code 5700
The registration front sensor does not detect paper pass within the specified time after the
first side was printed in duplex printing mode.
Jam Duplex
<User Check>
• Remove the paper jammed in the duplex paper feed system.
• Use A4 or Letter-size paper.
• Check that the thickness of the paper is 60 to 105 g/m
2
.
Step Cause Remedy
1
Foreign object in the duplex
paper feed system
Remove the foreign object.
2 Outer chute coming off Reattach the outer chute.
3
Connection failure of the duplex
solenoid harness
Check the connection of the duplex solenoid
harness, and reconnect it if necessary.
4 Duplex gears attachment failure Reattach the duplex gears.
5 Duplex tray failure Replace the duplex tray.
6 Duplex solenoid failure Replace the duplex solenoid.
7 Damaged duplex gears Replace the main frame L ASSY.
8 Main PCB failure Replace the main PCB ASSY.
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