USER’S GUIDEDCP-350CDCP-560CN Version A
viiiTable of ContentsSection I General1 General Information 2Using the documentation ...
86Menu table CThe menu table will help you understand the menu selections and options that are found in the machine's programs. The factory setti
Menu and Features87CLAN (DCP-560CN only)TCP/IP BOOT Method Auto*StaticRARPBOOTPDHCPChooses the BOOT method that best suits your needs.See Network Use
88LAN (DCP-560CN only)(continued)Setup Misc. Ethernet Auto*100B-FD100B-HD10B-FD10B-HDChooses the Ethernet link mode.See Network User's Guide on
Menu and Features89CCopy (Default display)Level 1 Level 2 Level 3 Options Descriptions PageQuality ——FastNormal*BestChoose the Copy resolution for you
90Contrast —— Adjusts the contrast of copies.29Color Adjust Red — Adjusts the amount of Red in copies.29Green — Adjusts the amount of Green in copies.
Menu and Features91CPhotoCapture ( )Level 1 Level 2 Level 3 Options Descriptions PageView Photo(s) — — See the print settings in the following table.Y
92Print SettingsOption 1 Option 2 Option 3 Option 4 Descriptions PagePrint Quality(Does not appear for DPOF printing)NormalPhoto*— — Choose the print
Menu and Features93CScan ( )Cropping On*Off— — Crops the image around the margin to fit the paper size or print size. Turn this feature off if you wan
94DGeneral DSpecifications DMemory Capacity 32 MB ADF (automatic document feeder) (DCP-560CN only)Up to 10 pagesRecommended Environment for Best Resul
Specifications95D1This depends on printing conditions.Dimensions(DCP-350C) (DCP-560CN) Weight (DCP-350C)15.9 lb (7.2 kg)(DCP-560CN)17.9 lb (8.1 kg)Noi
ixSection II Copy4 Making copies 26How to copy...
96Print media D1Use only transparencies recommended for inkjet printing.2For glossy paper or transparencies, we recommend removing printed pages from
Specifications97DCopy D1Based on Brother standard pattern (Fast mode/Stack Copy). Copy speeds vary with the complexity of the document.Color/Monochrom
98PhotoCapture Center®D1Memory cards, adapters and USB Flash memory drive are not included.2SecureDigital (SD & MMC): 16MB to 2GB3xD-Picture Card™
Specifications99DPictBridge DCompatibility Supports the Camera & Imaging Products Association PictBridge standard CIPA DC-001. Visit http://www.c
100Scanner D1Windows® XP in this User’s Guide includes Windows® XP Home Edition, Windows® XP Professional, and Windows® XP Professional x64 Edition.2M
Specifications101DPrinter D1Based on Brother standard pattern.Letter size in draft mode.2When you set the Borderless feature to On.3See Paper type and
102Computer requirements DSUPPORTED OPERATING SYSTEMS AND SOFTWARE FUNCTIONSComputer Platform & Operating System VersionSupported PC Software Func
Specifications103DConsumable items DInk The machine uses individual Black, Yellow, Cyan and Magenta ink cartridges that are separate from the print he
104Network (LAN) (DCP-560CN only) D1If you require more advanced printer management, use the latest Brother BRAdmin Professional utility version that
105EThis is a comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you purchas
xPhotoCapture Center® print settings ...42Print Quality ...
Index106FAAccessories and supplies ... iiiADF (automatic document feeder) ...10Apple® Macintosh®See Software User'
107FJJamsdocument ...71paper ...72LLCD (liquid crystal d
108Presto!® PageManager®See Help in Presto!® PageManager® to access the User’s Guide. ...Printarea ...
EQUIPMENT ATTACHMENT LIMITATIONS (Canada only)NOTICEThis product meets the applicable Industry Canada technical specifications.
Brother International Corporation100 Somerset Corporate BoulevardP.O. Box 6911Bridgewater, NJ 08807-0911 USABrother International Corporation (Canada)
xiB Troubleshooting and Routine Maintenance 65Troubleshooting ...
xii
Section IGeneral IGeneral Information 2Loading documents and paper 10General setup 22
21Using the documentation1Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine. Symbols and c
General Information31c If the language screen appears, click your language. The CD-ROM main menu will appear. NoteIf this window does not appear, use
Chapter 14Viewing Documentation (For Macintosh®) 1a Turn on your Macintosh®. Insert the Brother CD-ROM into your CD-ROM drive. The following window wi
General Information51Accessing Brother Support (For Windows®) 1You can find all the contacts you will need, such as Web support (Brother Solutions Cen
If you need to call Customer ServicePlease complete the following information for future reference:Model Number: DCP-350C and DCP-560CN (Circle your m
Chapter 16Control panel overview 1The DCP-350C and DCP-560CN have the same control panel keys. 1 LCD (liquid crystal display)Displays messages on the
General Information715 Stop/ExitStops an operation or exits from a menu.6On/OffYou can turn the machine on and off.If you turn the machine off, it wi
Chapter 18LCD display screen 1The LCD display screen shows the mode the machine is in, the current settings, and the available ink volume. 1 Ink indic
General Information91Status LED indications 1The Status LED (light emitting diode) is a light that shows the status of the machine, as shown in the ta
102Loading documents 2You can make copies, and scan from the ADF (automatic document feeder) and from the scanner glass.Using the ADF (DCP-560CN only)
Loading documents and paper112Using the scanner glass 2You can use the scanner glass to copy or scan pages of a book or one page at a time.Document Si
Chapter 212Acceptable paper and other media2The print quality can be affected by the type of paper you are using in the machine.To get the best print
Loading documents and paper132Improper Setup DO NOT use the following kinds of paper:• Damaged, curled, wrinkled, or irregularly shaped paper 1 0.08 i
Chapter 214Choosing the right media 2Paper type and size for each operation 2Paper Type Paper Size UsageCopy Photo CapturePrintCut Sheet Letter 8 1/2
Loading documents and paper152Paper weight, thickness and capacity 21Up to 50 sheets for Legal size paper 20 lb (80 g/m2).Up to 100 sheets of Letter/A
iBrother numbersIMPORTANTFor technical help, you must call the country where you bought the machine. Calls must be made from within that country. Regi
Chapter 216Loading paper and other media2NoteTo print on Photo (4"×6") or Photo L (3.5"×5") paper, you must use the photo bypass t
Loading documents and paper172NoteWhen you use Legal size paper, press and hold the universal guide release button as you slide out the front of the p
Chapter 218Loading envelopes and post cards 2About envelopes 2 Use envelopes that weigh from 20 to 25 lb (75 to 95 g/m2). Some envelopes need margin
Loading documents and paper192If you have problems when printing on envelopes, try the following suggestions:2a Open the envelope flap.b Make sure the
Chapter 220c Put the photo paper into the photo bypass tray and gently adjust the paper side guides to the paper.Make sure the paper side guides touch
Loading documents and paper212Printable area 2The printable area depends on the settings in the application you are using. The figures below show the
223Paper settings 3Paper Type 3To get the best print quality, set the machine for the type of paper you are using.a Press Menu.b Press a or b to choos
General setup233LCD display 3LCD Contrast 3You can adjust the LCD contrast for a sharper and more vivid display. If you are having difficulty reading
Chapter 324Setting the Dim Timer for the backlight 3You can set how long the LCD backlight stays on after the last key press. a Press Menu.b Press
Section IICopy IIMaking copies 26
iiFor Customer Service Service Center Locator (USA only)For the location of a Brother authorized service center, call 1-800-284-4357.Service Center Lo
264How to copy 4Making a single copy 4a Load your document.(See Loading documents on page 10.)b Press Black Start or Color Start.Making multiple copie
Making copies274NoteYou can save some of the settings that you use most often by setting them as default. These settings will stay until you change th
Chapter 428Making N in 1 copies or a poster (page layout) 4The N in 1 copy feature can help you save paper by letting you copy two or four pages onto
Making copies294Sorting copies using the ADF (DCP-560CN only) 4You can sort multiple copies. Pages will be stacked in reverse order.a Load your docume
Chapter 430Paper options 4Paper Type 4If you are copying on special paper, set the machine for the type of paper you are using to get the best print q
Section IIIWalk-up Photo PrintingIIIPhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive32Printing photos from a camera
325PhotoCapture Center® Operations5Printing from a memory card or USB Flash memory drive without a PC 5Even if your machine is not connected to your c
PhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive335Memory cards or a USB Flash memory drive folder structure5To avoi
Chapter 534Getting started 5Firmly put a memory card or USB Flash memory drive into the proper slot. 1 USB Flash memory drive2 CompactFlash®3 SecureDi
PhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive355Entering PhotoCapture mode 5After you insert the memory card or U
iiiOrdering accessories and supplies For best quality results use only genuine Brother accessories, which are available at most Brother retailers. If
Chapter 536The PhotoCapture Center® does not recognize any other numbers or file names that your digital camera or PC has used to identify the picture
PhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive375Photo Effects 5You can edit and add effects to your photos and vi
Chapter 538Enhance Scenery 5Enhance Scenery is best used for adjusting landscape photographs. It highlights green and blue area in your photo, so tha
PhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive395Monochrome 5You can convert your photo to black & white.a Mak
Chapter 540Print All Photos 5You can print all the photos on your memory card. a Make sure you have put a memory card or USB Flash memory drive in the
PhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive415Trimming 5You can trim your photo and print a part of the image.
Chapter 542PhotoCapture Center® print settings 5You can change the print settings temporarily for the next printing. These settings are temporary, and
PhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive435Print Quality 5a Press a or b to choose Print Quality.Press OK.b
Chapter 544Adjusting Brightness, Contrast and Color 5Brightness 5a Press a or b to choose Brightness.Press OK.b Press a to make a lighter print or pre
PhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive455Note• White BalanceThis setting adjusts the hue of the white area
ivNotice - Disclaimer of Warranties (USA and Canada)BROTHER'S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTH
Chapter 546Setting your changes as the new default 5You can save the print settings you use most often by setting them as the default settings. These
PhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive475How to scan to a memory card or USB Flash memory drive 5You can s
Chapter 548Understanding the Error Messages5Once you are familiar with the types of errors that can occur while you are using PhotoCapture Center®, yo
4966Printing photos directly from a PictBridge camera6 Your Brother machine supports the PictBridge standard, allowing you to connect to and print pho
Chapter 650Printing Images 6NoteRemove any memory cards or USB Flash memory drive from the machine before connecting a digital camera. a Make sure tha
Printing photos from a camera516Printing photos directly from a digital camera (without PictBridge)6If your camera is using the USB Mass Storage stand
Chapter 652Understanding the Error Messages6Once you are familiar with the types of errors that can occur while you are using PictBridge, you can easi
Section IVSoftware IVSoftware and Network features 54
547The CD-ROM includes the Software User’s Guide and Network User’s Guide (DCP-560CN only) for features available when connected to a computer (for ex
Section VAppendixes VSafety and Legal 56Troubleshooting and Routine Maintenance 65Menu and Features 85Specifications 94Glossary 105
vBrother® One Year Limited Warranty and Replacement Service (USA only)Who is covered: This limited warranty (“warranty”) is givenonly to the origi
56AChoosing a location APut your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a standa
Safety and Legal57ATo use the machine safelyPlease keep these instructions for later reference and read them before attempting any maintenance.WARNING
58DO NOT put your hands on the edge of the paper tray under the output paper tray cover. Doing this may cause injury. DO NOT touch the paper feed ro
Safety and Legal59AWhen moving the machine you must lift it from the base, by placing a hand at each side of the unit as shown in the illustration. Do
60Important safety instructions A1 Read all of these instructions.2 Save them for later reference.3 Follow all warnings and instructions marked on the
Safety and Legal61A If the product does not operate normally when the operating instructions are followed, adjust only those controls that are covere
62WARNING For protection against the risk of electrical shock, always disconnect all cables from the wall outlet before servicing, modifying or instal
Safety and Legal63ALegal limitations for copying AColor reproductions of certain documents are illegal and may result in either criminal or civil liab
64Trademarks AThe Brother logo is a registered trademark of Brother Industries, Ltd.Brother is a registered trademark of Brother Industries, Ltd.Multi
65BBTroubleshooting BIMPORTANTFor technical help, you must call the country where you bought the machine. Calls must be made from within that country
viBrother® One Year Limited Warranty and Replacement Service (USA only)discretion. Brother reserves the right to supplya refurbished or remanufactured
66White horizontal lines appear in text or graphics.Clean the print head. (See Cleaning the print head on page 80.)Try using the recommended types of
Troubleshooting and Routine Maintenance67BCopying DifficultiesDifficulty SuggestionsVertical streaks appear in copies. If you see vertical streaks on
68PhotoCapture Center® DifficultiesDifficulty SuggestionsRemovable Disk does not work properly.1 Have you installed the Windows® 2000 update? If not,
Troubleshooting and Routine Maintenance69BError messages BAs with any sophisticated office product, errors may occur. If this happens, your machine id
70Near Empty One or more of the ink cartridges are running out of ink. Order a new ink cartridge. (See Ordering accessories and supplies on page iii.)
Troubleshooting and Routine Maintenance71BError animation BError animation automatically displays step-by-step instructions when paper gets jammed or
72Document is jammed inside the ADF unitBa Take out any paper from the ADF that is not jammed.b Lift the document cover.c Pull the jammed document out
Troubleshooting and Routine Maintenance73Bd Remove the Jam Clear Cover (1) from the back of the machine. Pull the jammed paper out of the machine. CAU
74g Lift the scanner cover to release the lock (1). Gently push the scanner cover support down (2) and close the scanner cover (3). h Push the paper t
Troubleshooting and Routine Maintenance75Bb Pull the lock release lever down and take out the ink cartridge for the color shown on the LCD. c Open th
viiBROTHER MULTIFUNCTION CENTER / FAX MACHINELIMITED WARRANTY(Canada only)Pursuant to the limited warranty of 1 year from the date of purchase for lab
76g The machine will automatically reset the ink dot counter.Note• If you replaced an ink cartridge, the LCD will ask you to verify that it was a bran
Troubleshooting and Routine Maintenance77BCleaning the outside of the machine BCAUTION Use neutral detergents. Cleaning with volatile liquids such as
78Cleaning the scanner Ba Lift the document cover (1). Clean the scanner glass (2) and the white plastic (3) with a soft lint-free cloth moistened wit
Troubleshooting and Routine Maintenance79BCleaning the paper pick-up roller Ba Pull the paper tray completely out of the machine.b Unplug the machine
80Cleaning the print head BTo maintain good print quality, the machine will automatically clean the print head. You can start the cleaning process man
Troubleshooting and Routine Maintenance81Bi After cleaning is finished, press Color Start.The machine starts printing the Print Quality Check Sheet ag
82Checking the ink volume BYou can check the ink that is left in the cartridge.a Press Ink.b Press a or b to choose Ink Volume.Press OK.The LCD shows
Troubleshooting and Routine Maintenance83BPacking and shipping the machineBWhen you transport the machine, use the packing materials that came with yo
84g Wrap the machine in the bag and put it in the original carton with the original packing material. h Pack the printed materials in the original car
85CCOn-screen programmingCYour machine is designed to be easy to use with LCD on-screen programming using the menu keys. User-friendly programming hel
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