Brother DCP-350C User Manual Page 83
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Troubleshooting and Routine Maintenance
69
B
Error messages B
As with any sophisticated office product, errors may occur. If this happens, your machine identifies
the error and shows an error message. The most common error messages are shown below.
You can correct most errors by yourself. If you need more help, the Brother Solutions Center offers
the latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com
.
Error Message Cause Action
Cover is Open. The scanner cover is not closed
completely.
Lift the scanner cover and then close it
again.
The ink cartridge cover is not
completely closed.
Firmly close the ink cartridge cover until it
clicks.
Data Remaining
Print data is left in the machine's
memory.
Press Stop/Exit. The machine will cancel
the job and clear it from the memory. Try to
print again.
Document Jam The document was not inserted
or fed properly, or the document
scanned from the ADF was too
long.
See Using the ADF (DCP-560CN
only) on page 10.
See Document jam (DCP-560CN
only) on page 71.
High Temperature The print head is too warm. Allow the machine to cool down.
Hub is Unusable. A Hub or USB Flash memory
drive with Hub has been
connected to the USB direct
interface.
A Hub or USB Flash memory drive with
Hub are not supported. Unplug the device
from the USB direct interface.
Image Too Long. The proportions of your photo
are irregular so effects could not
be added.
Choose a regularly proportioned image.
Image Too Small. The size of your photo is too
small to trim.
Choose a larger image.
Ink Empty One or more of the ink cartridges
is empty. The machine will stop
all print operations.
Replace the empty ink cartridges. (See
Replacing the ink cartridges on page 74.)
Low Temperature The print head is too cold. Allow the machine to warm up.
Media Error The memory card is either
corrupted, improperly formatted,
or there is a problem with the
memory card.
Put the card firmly into the slot again to
make sure it is in the correct position. If the
error remains, check the media drive (slot)
of the machine by putting in another
memory card that you know is working.
Media is Full. The memory card or USB Flash
memory drive you are using
already contains 999 files.
Your machine can only save to your memory
card or USB Flash memory drive if it contains
less than 999 files. Try deleting unused files
to free some space and try again.
- USER’S GUIDE 1
- Brother numbers 3
- For Customer Service 4
- (USA and Canada) 6
- (USA only) 7
- LIMITED WARRANTY 9
- Table of Contents 10
- Section II Copy 11
- Section IV Software 12
- Section V Appendixes 12
- C Menu and Features 85 13
- D Specifications 94 13
- E Glossary 105 13
- F Index 106 13
- General I 15
- General Information 1 16
- General Information 17
- Viewing Documentation 18
- (For Macintosh 18
- Accessing Brother 19
- Support 19
- (For Windows 19
- Control panel overview 1 20
- LCD display screen 1 22
- Basic Operations 1 22
- Status LED indications 1 23
- Printing Reports 1 23
- Loading documents and paper 2 24
- Using the scanner glass 2 25
- Scannable area 2 25
- Acceptable paper and 26
- Loading documents and paper 27
- 1 0.08 in. (2 mm) or longer 27
- Choosing the right media 2 28
- Loading paper and 30
- Loading envelopes and post 32
- Loading photo paper 2 33
- Removing small printouts 34
- Printable area 2 35
- General setup 3 36
- LCD display 3 37
- Setting the Off Timer 3 38
- Section II 39
- Making copies 4 40
- Changing copy quality 4 41
- Enlarging or reducing the 41
- Making N in 1 copies or a 42
- Sorting copies using the ADF 43
- (DCP-560CN only) 4 43
- Adjusting Brightness 43
- Contrast and Color 4 43
- Paper options 4 44
- Setting your changes as the 44
- Walk-up Photo Printing 45
- : Printing 46
- USB Flash memory drive 46
- Memory cards or a USB Flash 47
- Getting started 5 48
- OKSelect & Press 49
- Print Photos 5 50
- Photo Effects 5 51
- Enhance Scenery 5 52
- Remove Red-Eye 5 52
- Search by Date 5 53
- Print All Photos 5 54
- Slide show 5 54
- Trimming 5 55
- DPOF printing 5 55
- print settings 5 56
- Print Quality 5 57
- Paper options 5 57
- Contrast and Color 5 58
- Cropping 5 59
- Borderless printing 5 59
- Scan to a memory card 60
- How to scan to a memory card 61
- Understanding the 62
- Error Messages 62
- Printing photos 63
- PictBridge camera 63
- Printing Images 6 64
- DPOF printing 6 64
- PictBridge) 65
- Software IV 67
- Appendixes V 69
- Safety and Legal A 70
- To use the machine safely 71
- Safety and Legal 73
- Conformity (USA only) A 75
- Trademarks A 78
- Troubleshooting and Routine 79
- Maintenance 79
- Printing (continued) 80
- Copying Difficulties 81
- Scanning Difficulties 81
- Software Difficulties 81
- Difficulties 82
- Network Difficulties 82
- Error messages B 83
- Error animation B 85
- Document jam 85
- (DCP-560CN only) B 85
- Printer jam or paper jam B 86
- Routine maintenance B 88
- Cleaning the outside of the 91
- Cleaning the scanner B 92
- Cleaning the machine printer 92
- Cleaning the paper pick-up 93
- Cleaning the print head B 94
- Checking the print quality B 94
- Machine Information B 96
- Packing and shipping 97
- Menu and Features C 99
- Menu table C 100
- Menu and Features 101
- Copy (Default display) 103
- PhotoCapture ( ) 105
- Print Settings 106
- Scan ( ) 107
- Specifications D 108
- (351 mm) 109
- Print media D 110
- Specifications 111
- PhotoCapture Center 112
- PictBridge D 113
- Scanner D 114
- Printer D 115
- Interfaces D 115
- Computer requirements D 116
- Consumable items D 117
- Glossary E 119
- (Canada only) 123
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