Brother MFC 8220 User Manual download pdf (Page 143)

13 - 11 TROUBLESHOOTING

NC9100h_FM6.0

If you changed the login password, you must change the

password in both the Brother Print/Fax server (using the SET

NETWARE PASSWORD command if you are using the BRConfig

software or by using a web browser or the BRAdmin

Professional utility) and in the file server (using the PCONSOLE

Print Server Information Change Password

command).

If you created the print queue using PCONSOLE and BRConfig

instead of BRAdmin Professional utility, make sure that you

have enabled at least one NetWare file server using the SET

NETWARE SERVER servername ENABLED command.

Have you exceeded your NetWare user limit?

Make sure that the Print server name you used in PCONSOLE

exactly matches the name that is configured in the Print/Fax

server, and make sure it is defined as a Queue Server for the print

queue.

If you are running both 802.3 and Ethernet II frames on different

file servers on your network, there is a possibility that the Print/

Fax server may not make a connection to the desired file server.

Try forcing the frame type to the desired one using the SET

NETWARE FRAME command from the Print/Fax server remote

console or using BRAdmin Professional utility.

If you are using DOS CAPTURE statement and losing portions

of your print job, try setting the TIMEOUT parameter in your

CAPTURE statement to a higher value (at least 50 seconds for

Windows

AppleTalk Troubleshooting

In case of using Postscript driver, if you cannot print from an

AppleTalk for Macintosh computer and you have checked the

hardware and network as described in the previous steps, then

check the following:

Make sure that you are running Phase 2 AppleTalk and that you

have selected the correct network interface from the AppleTalk

Control Panel on the Macintosh.

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Brother MFC 8220 User Manual Page 143