Brother HL-2150N User Manual Page 99
- Page / 130
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
Rated. / 5. Based on customer reviews
Troubleshooting
92
6
Hollow print
Make sure that you use paper that meets our specifications. See About
paper on page 5.
Choose Thick paper mode in the printer driver, or use thinner paper than what
you are now using.
Check the printer’s environment. Conditions such as high humidity can cause
hollow print. See Positioning the printer on page 4.
All black
Clean the primary corona wire inside the drum unit by sliding the green tab. Be
sure to return the green tab to the home position (a). See Cleaning the corona
wire on page 77.
The drum unit may be damaged. Put in a new drum unit. See Replacing the drum
unit on page 69.
The fuser unit may be contaminated. Call Brother Customer Service.
White lines across the page
Make sure that you use paper that meets our specifications. A rough surfaced
paper or thick print media can cause problems.
Make sure that you choose the correct media type in the printer driver.
The problem may disappear by itself. Print multiple pages to clear this problem,
especially if the printer has not been used for a long time.
The drum unit may be damaged. Put in a new drum unit. See Replacing the drum
unit on page 69.
Lines across the page
Clean the inside of the printer and the primary corona wire in the drum unit. See
Cleaning on page 73.
The drum unit may be damaged. Put in a new drum unit. See Replacing the drum
unit on page 69.
White lines down the page
Make sure that a torn piece of paper is not inside the printer covering the scanner
window.
Wipe the scanner window with a soft cloth. See Cleaning the inside of the
printer on page 74.
The toner cartridge may be damaged. Put in a new toner cartridge. See
Replacing the toner cartridge on page 62.
The drum unit may be damaged. Put in a new drum unit. See Replacing the drum
unit on page 69.
Examples of poor print
quality
Recommendation
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
- USER’S GUIDE 1
- Using this guide 2
- Safety precautions 3
- Trademarks 5
- Shipment of the Printer 5
- Table of Contents 6
- 6 Troubleshooting 79 7
- A Appendix 99 7
- C Index 122 7
- About this Printer 1 8
- Front view 1 9
- Back view 1 10
- Positioning the printer 1 11
- Printing Methods 2 12
- Recommended paper 2 13
- Types of envelopes 2 14
- Unprintable area 2 15
- Printing methods 2 16
- Printing Methods 17
- Duplex printing 2 29
- Driver and Software 3 33
- Driver and Software 34
- Basic tab 3 36
- Media Type 3 38
- Paper Source 3 38
- Advanced tab 3 39
- Print Quality 3 39
- Duplex Printing 3 40
- Watermark 3 40
- Page Setting 3 40
- Device Options 3 41
- Tray Settings tab 3 44
- Support tab 3 45
- Page Setup 3 46
- Copies & Pages 3 46
- Cover Page (for Mac OS 47
- X 10.4) 3 47
- Layout 3 47
- Print Settings 3 48
- Status Monitor (For Mac OS 51
- X 10.3 or greater users) 3 51
- Software 3 53
- Remote Printer Console 3 54
- Control Panel 4 55
- Control Panel 56
- Drum error 59
- LED Printer status 59
- Service call indications 4 60
- Brother Customer Service 61
- Go button 4 62
- Print a test page 4 63
- Using the Go button 4 64
- Using the printer driver 4 64
- Routine Maintenance 5 67
- Toner cartridge 5 68
- Toner Life End message 5 69
- Routine Maintenance 70
- Drum unit 5 75
- Replacing the drum unit 5 76
- Close the front cover 79
- Cleaning 5 80
- HOT SURFACE 82
- Cleaning the corona wire 5 84
- Troubleshooting 6 86
- Error message printout 6 89
- Paper handling 6 90
- Improving the print quality 6 98
- Troubleshooting 100
- ABCDEFGH 101
- Solving print problems 6 104
- Other problems 6 105
- Appendix A 106
- Controller A 107
- Control panel A 108
- Paper handling A 108
- Software A 108
- Media specifications A 109
- Supplies A 109
- Dimensions / weights A 109
- Computer requirements A 110
- Unit Europe USA 111
- 80 to 90 75 to 90 111
- Appendix 112
- Paper size A 113
- PS Text (10J) Roman8 (8U) 116
- HP LaserJet mode 116
- (HL-2150N / HL-2170W only) A 117
- Bar code A 118
- Quiet zone A 119
- Expanded character rotation A 120
- Bar code data start A 120
- Box drawing A 122
- Line block drawing A 122
- Countries) 124
- CLASS 1 LASER PRODUCT 125
- APPAREIL À LASER DE CLASSE 1 125
- LASER KLASSE 1 PRODUKT 125
- Internal laser radiation B 126
- IMPORTANT - for your safety B 127
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