Brother DCP-8110D User's Guide Page 71
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- Table of contents
- TROUBLESHOOTING
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Troubleshooting
63
B
Error and maintenance messages B
As with any sophisticated office product, errors may occur and consumable items may need to be
replaced. If this happens, your machine identifies the error or required routine maintenance and
shows the appropriate message. The most common error and maintenance messages are shown
below.
You can clear most errors and perform routine maintenance by yourself. If you need more help,
the Brother Solutions Center offers the latest FAQs and troubleshooting tips:
Visit us at http://solutions.brother.com/
.
Error Message Cause Action
Access Denied
(except DCP-8110D)
The function you want to use is
restricted by Secure Function
Lock 2.0.
Contact your administrator to check your
Secure Function Lock Settings.
Access Error The device is removed from
the USB direct interface while
the data is processing.
Press Stop/Exit. Reinsert the device and try to
print with Direct Print.
Cartridge Error
Put the Toner
Cartridge back
in.
The toner cartridge is not
installed correctly.
Pull out the drum unit and toner cartridge
assembly, take out the toner cartridge, and put
it back into the drum unit again. Put the drum
unit and toner cartridge assembly back in the
machine.
Cooling Down
Wait for a while
The temperature of the drum
unit or toner cartridge is too
hot. The machine will pause its
current print job and go into
cooling down mode. During the
cooling down mode, you will
hear the cooling fan running
while the LCD shows Cooling
Down, and Wait for a
while.
Make sure that you can hear the fan in the
machine spinning and that the exhaust outlet is
not blocked by something.
If the fan is spinning, remove any obstacles
that surround the exhaust outlet, and then
leave the machine turned on but do not use it
for several minutes.
If the fan is not spinning, disconnect the
machine from the power for several minutes,
then reconnect it.
Cover is Open The front cover is not
completely closed.
Close the front cover of the machine.
The ADF cover is not
completely closed.
Close the ADF cover of the machine.
The ADF is open while loading
a document.
Close the ADF cover of the machine, then
press Stop/Exit.
The fuser cover is not
completely closed or paper
was jammed in the back of the
machine when you turned on
the power.
Close the fuser cover of the machine.
Make sure paper is not jammed behind the
fuser cover at the back of the machine, then
close the fuser cover and press Start.
(See Paper is jammed at the back of the
machine uu page 73.)
- Basic User’s Guide 1
- Table of Contents 4
- C Menu and features 96 6
- D Specifications 112 6
- EIndex 125 6
- General information 1 9
- Accessing the 10
- Advanced User's 10
- Guide, Software User's 10
- Guide and Network 10
- User's Guide 10
- General information 11
- Google Cloud Print Guide 12
- Accessing Brother 13
- Support (Macintosh) 1 13
- Control panel overview 1 14
- Quality :Auto 15
- Enlg/Red:100% 15
- Tray :MP>T1 15
- Data LED indications 1 16
- Volume settings 1 17
- Loading paper 2 18
- Loading paper 19
- Loading paper in the 20
- Chapter 2 22
- Paper settings 2 25
- Tray Use in COPY mode 2 26
- Tray Use in print mode 2 26
- Acceptable paper and 27
- Handling and using special 29
- Envelopes 2 30
- Types of envelopes to avoid 2 30
- Important 30
- Labels 2 31
- Types of labels to avoid 2 31
- Loading documents 3 32
- Using the scanner glass 3 33
- Making copies 4 34
- Creating a PRN file for 35
- Printing data directly 36
- Chapter 5 38
- Printing a document 6 39
- How to scan to a computer 7 40
- How to scan to a computer 41
- Click File 42
- Before scanning 7 43
- SCAN key settings 7 43
- Chapter 7 44
- Scanning using the SCAN key 7 45
- Routine maintenance A 46
- Toner Low 49
- Replace Toner 49
- Drum Error 55
- Replace Parts 55
- Drum Stop 55
- Replacing the drum unit A 56
- Resetting the drum counter A 59
- Cleaning and Checking 60
- Cleaning the scanner glass A 61
- Cleaning the corona wire A 62
- Cleaning the drum unit A 64
- Cleaning the paper pick-up 68
- Routine maintenance 69
- Troubleshooting B 70
- Document Jams B 77
- Removing small documents 78
- Document is jammed at the 78
- Paper Jams B 79
- Paper is jammed in paper 80
- Paper is jammed at the back 81
- Troubleshooting 83
- Paper is jammed inside the 84
- Printing difficulties 90
- Paper handling difficulties 92
- Copying difficulties 93
- Scanning difficulties 93
- Software difficulties 93
- Other difficulties 95
- Improving the print quality B 96
- ABCDEFGH 100
- EFGHIJKLMN 102
- Machine Information B 103
- Menu and features C 104
- Menu table C 105
- Menu and features 107
- Entering text C 118
- DCP-8155DN 120
- DCP-8110D, DCP-8110DN 121
- Document Size D 122
- Print media D 123
- Scanner D 125
- Printer D 126
- Direct Print feature D 127
- Computer requirements D 128
- Consumable items D 130
- Interfaces D 131
- Network (LAN) D 132
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