Troubleshooting and routine maintenance
57
C
Toner scatter or toner stain
Check the machine’s environment. Conditions such as high humidity
and high temperatures may cause this print quality problem.
(See Choosing a location on page 36.)
Identify the color causing the problem and put in a new toner
cartridge. (See Replacing a Toner cartridge on page 86.)
To identify the color of the toner cartridge, visit us at
http://solutions.brother.com/
to view our FAQs and troubleshooting
tips.
If the problem continues, put in a new drum unit. (See Replacing the
drum units on page 93.)
To identify the color of the drum unit, visit us at
http://solutions.brother.com/
to view our FAQs and troubleshooting
tips.
The color of your printouts is
not what you expected
Make sure Toner Save mode is off in the control panel of the machine
or the printer driver.
Perform the calibration. (See Calibration on page 82.)
Adjust the color by using the custom setting in the driver and by using
the control panel of the machine. Colors the machine can print and
colors you see on a monitor are different. The machine may not be
able to reproduce the colors on your monitor.
If colors appear in the printed gray areas, make sure there is a check
in the Improve Gray Color check box of the printer driver. (See Basic
tab for Windows
®
printer driver, Advanced tab for Macintosh printer
driver or Printer Features for Macintosh BR-Script printer driver in the
Software User's Guide on the CD-ROM.)
If shaded areas look dull, remove the check from the Improve Gray
Color check box.
If a printed black graphic is too light, choose Enhance Black Printing
mode in the printer driver. (See Settings Dialog for Windows
®
printer
driver, Advanced options for Windows
®
BR-Script printer driver, Print
Settings for Macintosh printer driver or Printer Features for Macintosh
BR-Script printer driver in the Software User's Guide on the
CD-ROM.)
Identify the color causing the problem and put in a new toner
cartridge. (See Replacing a Toner cartridge on page 86.)
To identify the color of the toner cartridge, visit us at
http://solutions.brother.com/
to view our FAQs and troubleshooting
tips.
Identify the color causing the problem and put in a new drum unit.
(See Replacing the drum units on page 93.)
To identify the color of the drum unit, visit us at
http://solutions.brother.com/
to view our FAQs and troubleshooting
tips.
Examples of poor print
quality
Recommendation
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
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