Brother MFC-J625DW User's Guide download pdf (Page 88)

White horizontal lines appear in text

or graphics.

Clean the print head. (See Cleaning the print head uu page 61.)

Make sure you are using Brother Original Innobella™ ink.

Try using the recommended types of paper.

(See Acceptable paper and other print media uu page 21.)

The machine prints blank pages. Clean the print head. (See Cleaning the print head uu page 61.)

Make sure you are using Brother Original Innobella™ ink.

Characters and lines are blurred. Check the printing alignment. (See Checking the print alignment uu page 62.)

Printed text or images are skewed. Make sure the paper is loaded correctly in the paper tray and the paper side

guides are adjusted correctly. (See Loading paper and other print media

uu page 12.)

Make sure the Jam Clear Cover is closed correctly.

Smudge or stain at the top centre of

the printed page.

Make sure the paper is not too thick or curled.

(See Acceptable paper and other print media uu page 21.)

Printing appears dirty or ink seems

to run.

Make sure you are using the recommended types of paper. (See Acceptable

paper and other print media uu page 21.) Don't handle the paper until the ink is

dry.

Make sure you are using Brother Original Innobella™ ink.

If you are using photo paper, make sure that you have set the correct paper type.

If you are printing a photo from your PC, set the Media Type of the printer driver.

Stains appear on the reverse side

or at the bottom of the page.

Make sure the printer platen is not dirty with ink. (uuAdvanced User’s Guide:

Cleaning the machine’s printer platen)

Make sure you are using Brother Original Innobella™ ink.

Make sure you are using the paper support flap.

(See Loading paper and other print media uu page 12.)

Make sure the paper feed rollers are not dirty with ink.

(uuAdvanced User’s Guide: Cleaning the paper feed rollers)

The machine prints dense lines on

the page.

Check Reverse Order in the Basic tab of the printer driver.

The printouts are wrinkled.

(Windows

users)

In the printer driver Advanced tab, click Colour Settings, and uncheck

Bi-Directional Printing.

(Macintosh users)

In the printer driver, choose Print Settings, click Advanced, choose

Other Print Options, and uncheck Bi-Directional Printing.

Make sure you are using Brother Original Innobella™ ink.

Cannot perform “Page Layout”

printing.

Check that the paper size setting in the application and in the printer driver are the

same.

Print speed is too slow. Try changing the printer driver setting. The highest resolution needs longer data

processing, sending and printing time. Try the other quality settings in the printer

driver Advanced tab (Windows

) or Print Settings (Macintosh). Also, click

Colour Settings, and make sure you uncheck Colour Enhancement.

Turn the borderless feature off. Borderless printing is slower than normal printing.

uuSoftware User’s Guide: Printing (Windows

)

uuSoftware User’s Guide: Printing and Faxing (Macintosh)

Printing (continued)

Difficulty Suggestions

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Brother MFC-J625DW User's Guide Page 88

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