Brother Copier/Printer MFC-895DW User Manual

Basic User’s GuideMFC-8950DWMFC-8950DWT Not all models are available in all countries.Version 0USA/CAN

viii9 Making copies 54How to copy...54Stop copyi

88Replace PartsPF Kit 1PF Kit 2PF Kit MPIt is time to replace the paper feeding kit.Call Brother Customer Service or a Brother Authorized Service Cent

Troubleshooting89BToo Many Files There are too many files stored on the USB Flash memory drive.Reduce the number of files stored on the USB Flash memo

90Transferring your faxes or Fax Journal report BIf the LCD shows: Print Unable XX Scan Unable XXWe recommend transferring your faxes to another fax

Troubleshooting91BDocument Jams BDocument is jammed in the top of the ADF unit Ba Take out any paper from the ADF that is not jammed.b Open the ADF co

92Removing small documents jammed in the ADF Ba Lift the document cover.b Insert a piece of stiff paper, such as cardstock, into the ADF to push any s

Troubleshooting93BPaper Jams BAlways remove all paper from the paper tray and straighten the stack when you add new paper. This helps prevent multiple

94Paper is jammed in paper tray 1 or tray 2BIf the LCD shows Jam Tray 1 or Jam Tray 2, follow these steps:a Pull the paper tray completely out of the

Troubleshooting95BPaper is jammed at the back of the machine BIf the LCD shows Jam Rear, a paper jam occurred behind the back cover. Follow these step

96WARNING HOT SURFACEAfter you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool dow

Troubleshooting97Bd Open the back cover. WARNING HOT SURFACEAfter you have just used the machine, some internal parts of the machine will be extremel

ixB Troubleshooting 81Identifying your problem ...81Error and maint

98g Close the fuser cover (1). h Close the back cover.i Put the drum unit and toner cartridge assembly back into the machine. j Close the front cover

Troubleshooting99Bc Use both hands to slowly pull out the jammed paper. NotePulling the jammed paper downward allows you to remove the paper easier. d

100WARNING HOT SURFACEAfter you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool do

Troubleshooting101Bf Push down the green lock lever and take the toner cartridge out of the drum unit. Remove the jammed paper if there is any inside

102h Put the drum unit and toner cartridge assembly back into the machine. i Close the front cover of the machine.j Put the paper tray firmly back in

Troubleshooting103BWARNING HOT SURFACEAfter you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the ma

104h Make sure that the jammed paper does not remain under the machine from static electricity. i Put the duplex tray back into the machine.j Put the

Troubleshooting105BIf you are having difficulty with your machine BImportant• For technical help, you must call the country where you bought the machi

106The machine prints the first couple of pages correctly, then some pages have text missing.Check the settings in your application to make sure that

Troubleshooting107BThe machine does not feed paper from the MP Tray when using a large stack of paper.Fan the paper well and make sure the paper is un

xTable of Contents(Advanced User's Guide)You can view the Advanced User's Guide on the Installer CD-ROM.The Advanced User's Guide expla

108Received faxes appear as split or blank pages.Left and right margins are cut off or a single page is printed on two pages.See Paper Size and Type u

Troubleshooting109BReceiving FaxesDifficulties SuggestionsCannot receive a fax. Make sure your machine has a dial tone by pressing the Hook key. If yo

110Cannot receive a fax.(continued)If you are using a telephone answering machine (External TAD mode) on the same line as the Brother machine, make su

Troubleshooting111BPoor sending quality. Try changing your resolution to Fine or S.Fine. Make a copy to check your machine’s scanner operation. If the

112Copying difficultiesDifficulties SuggestionsCannot make a copy. Make sure that you pressed Copy and the machine is in Copy mode.See How to copy uu

Troubleshooting113BNetwork difficultiesDifficulties SuggestionsCannot print over a wired Network. If you are having Network problems.See Network User&

1141For Windows® 7 and Windows Server® 2008 R2: Printer properties, and Brother MFC-XXXX BR-Script3 if necessaryCannot connect to wireless network.Inv

Troubleshooting115BSetting Dial Tone detection BSetting the Dial Tone to Detection will shorten the Dial Tone detect pause.a Press Menu.b Press a or b

116Improving the print quality BIf you have a print quality problem, print a test page first (Menu, Printer, Print Options, Test Print). If the printo

Troubleshooting117B Gray background Make sure that you use paper that meets our specifications.See Acceptable paper and other print media uu page 20.

111Using the documentation1Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine.Symbols and c

118 Toner specks Make sure that you use paper that meets our specifications. Rough-surfaced paper may cause the problem.See Acceptable paper and othe

Troubleshooting119B White lines across the page Make sure that you use paper that meets our specifications. A rough surfaced paper or thick print med

120 White Spots on black text and graphics at 3.7 in. (94 mm) intervals Black Spots at 3.7 in. (94 mm) intervals Make 10-15 copies of a blank, white

Troubleshooting121B Black lines down the pagePrinted pages have toner stains down the page Clean the corona wire inside the drum unit by sliding the

122 Curled or wavy Check the paper type and quality. High temperatures and high humidity will cause paper to curl.See Acceptable paper and other prin

Troubleshooting123B Curled Choose Reduce Paper Curl mode in the printer driver.See Software User's Guide: Printing (for Windows®).See Software U

124Machine Information BChecking the Serial Number BYou can see the machine’s Serial Number on the LCD.a Press Menu.b Press a or b to display Machine

Troubleshooting125BHow to reset the machine Ba Press Menu.b Press a or b to display Initial Setup.Press Initial Setup.c Press a or b to display Reset.

126COn-screen programmingCYour machine is designed to be easy to operate with LCD on-screen programming using the menu buttons on the Touchscreen. Use

Menu and features127CMenu table CThe menu table will help you understand the menu selections and options that are found in the machine's programs

Chapter 12Accessing the Advanced User’s Guide, Software User’s Guide and Network User’s Guide1This Basic User's Guide does not contain all the in

128General Setup(Continued)Tray Setting(Continued)Tray#1 — Paper SizeA4Letter*LegalExecutiveA5A5 LA6B5B6FolioSets the size and type of paper in paper

Menu and features129CGeneral Setup(Continued)Tray Setting(Continued)Tray Use:Copy— Tray#1 OnlyTray#2 OnlyMP OnlyMP>T1>T2*T1>T2>MP(Tray#2 a

130General Setup(Continued)Ecology Toner Save — OnOff*Increases the page yield of the toner cartridge.See .Sleep Time — Range varies depending on mode

Menu and features131C CLevel 1 Level 2 Level 3 Level 4 Options Descriptions PageFaxSetup ReceiveRing Delay — 01234*Sets the number of rings before t

132Fax(Continued)Setup Receive(Continued)Print Density— -2-10*+1+2Makes printouts darker or lighter.See .Fax Rx Stamp— OnOff*Prints the received time

Menu and features133CFax(Continued)Print Fax — — — Prints incoming faxes stored in the memory.See .Remote Access— — ---l Set your own code for Remote

134Fax(Continued)Miscellaneous(Continued)Distinctive— Distinctive Ring settingSet (On)Off*Uses the telephone company’s Distinctive Ring subscriber ser

Menu and features135C CLevel 1 Level 2 Level 3 Level 4 Options Descriptions PagePrinter Emulation ——Auto (EPSON)*Auto (IBM)HP LaserJetBR-Script 3Eps

136 CLevel 1 Level 2 Level 3 Level 4 Options Descriptions PagePrint ReportsTransmissionView on LCD— — You can view the Transmission Verification Rep

Menu and features137C CLevel 1 Level 2 Level 3 Level 4 Level 5 Options DescriptionsNetwork Wired LAN TCP/IPBoot Method— Auto*StaticRARPBOOTPDHCPCho

General information31e Double-click top.pdf. If the country screen appears, choose your country. f After the list of User’s Guides appears, choose the

138Network (Continued)Wired LAN(Continued)TCP/IP(Continued)DNS Server— Primary[000-255]. [000-255]. [000-255]. [000-255]Secondary[000-255]. [000-255].

Menu and features139CNetwork (Continued)Wired LAN(Continued)Wired Enable——On*OffEnable or Disable the Wired LAN manually.WLAN TCP/IPBoot Method— Auto*

140Network (Continued)WLAN(Continued)TCP/IP(Continued)WINS Server— Primary[000-255]. [000-255]. [000-255]. [000-255]Secondary[000-255]. [000-255]. [00

Menu and features141CNetwork (Continued)WLAN(Continued)WLAN StatusStatus — Active(11n)Active(11b)Active(11g)Wired LAN ActiveWLAN OffAOSS ActiveConnect

142Network (Continued)Wi-Fi Direct(Continued)Group Owner——OnOff*Sets your machine as the Group Owner.Device Info.Device Name— — You can see the device

Menu and features143CNetwork (Continued)E-mail/IFAX(Continued)Setup ServerSMTPSMTP ServerName(Up to 64 characters)IP Address[000-255]. [000-255]. [000

144Network (Continued)E-mail/IFAX(Continued)Setup Server(Continued)POP3(Continued)Verify POP3Cert.OnOff*Verify the POP3 Server Certificate automatical

Menu and features145CNetwork (Continued)Fax to Server———On (Prefix/Suffix)Off*You can store a prefix/suffix address in the machine and can send a docu

146 CLevel 1 Level 2 Level 3 Level 4 Options Descriptions PageMachine Info.Serial No. — — — You can check the serial number of your machine.124Page

Menu and features147C CLevel 1 Level 2 Level 3 Level 4 Options Descriptions PageInitial SetupReceive Mode——Fax Only*Fax/TelExternal TADManualChooses

Chapter 14How to access Guides for Advanced Features1You can view and download these Guides from the Brother Solutions Center at:http://solutions.brot

148Initial Setup(Continued)Local Language——(in USA)English*Español(in Canada)English*FrançaisAllows you to change the LCD language for your country.Se

Menu and features149CCLevel 1 Level 2 Level 3 Options 1 Options 2 Descriptions PageQuality ——Auto*TextPhotoGraph— You can choose the Copy resolution f

150Tray Use ——Tray#1 OnlyTray#2 OnlyMP OnlyMP>T1>T2*T1>T2>MP(Tray#2 and T2 appear only if you installed Tray 2.)— Chooses the tray that wi

Menu and features151CFavorite SettingsStore Favorite:1 Rename — After you make changes to the following settings, you can store them as one of your Fa

152CLevel 1 Level 2 Level 3 Level 4 Options Descriptions PageAddress BookEditSet One Touch Dial— — Stores up to 32 One Touch Dial numbers, so you can

Menu and features153CGlass ScanSize———A4Letter*Legal/FolioTo fax an A4, Legal or Folio size document, you'll need to change the Glass Scan Size s

154CLevel 1 Level 2 Level 3 Level 4 Options Descriptions PageScan to USB Quality ——Color 100 dpi*Color 200 dpiColor 300 dpiColor 600 dpiColor AutoGray

Menu and features155CScan to USB(Continued)Duplex Scan ——DuplexScan :LongEdge DuplexScan :ShortEdge Off*Chooses the duplex scanning format.See .File N

156Scan to Network(Windows®)(Continued)(Profile name)(Continued)File Type — (If you chose a Color or Gray option in the Quality setting)PDF*PDF/ASecur

Menu and features157CScan to Network(Windows®)(Continued)(Profile name)(Continued)File Name —BRNXXXXXXXXXXXX*EstimateReportOrder sheetContract sheetCh

General information51 To access the Brother CreativeCenter (http://www.brother.com/creativecenter/) for FREE photo projects and printable downloads,

158Scan to FTP(Continued)(Profile name)(Continued)File Type(Continued)— (If you chose a B&W option in the Quality setting)PDF*PDF/ASecure PDFSigne

Menu and features159CScan to E-mailManual/Address BookQuality —Color 100 dpi*Color 200 dpiColor 300 dpiColor 600 dpiColor AutoGray 100 dpiGray 200 dpi

160Scan to E-mail(Continued)Manual/Address Book(Continued)Glass ScanSize— A4Letter*Legal/FolioTo scan an A4, Legal or Folio size document, you'll

Menu and features161CScan to PC(Continued)OCRDuplex Scan—DuplexScan :LongEdge DuplexScan :ShortEdge Off*You can have your text document converted to a

162Other Functions CLevel 1 Level 2 Level 3 Level 4 Options Descriptions PageDirect Print(Select File)Print Settings(No. of Prints(001–999))Paper Size

Menu and features163CDirect Print(Continued)(Select File)(Continued)Print Settings(No. of Prints(001–999))(Continued)Collate On*OffEnables or disables

164Direct Print(Continued)Default Settings(Continued)Multiple Page— 1in1*2in14in19in116in125in11 in 2x2 pages1 in 3x3 pages1 in 4x4 pages1 in 5x5 page

Menu and features165CCCLevel 1 Level 2 Level 3 Level 4 Options Descriptions PageSecure Print(Select User) (Select Secure Print Job)Password: PrintDele

166Level 1 Level 2 Level 3 Level 4 Options Descriptions PageQuick DialsEditSet One Touch Dial— — Stores up to 32 One Touch Dial numbers.49Change — — Y

Menu and features167CEntering text CWhen you are setting certain menu selections, you may need to enter text into the machine.Press repeatedly to ch

Chapter 16Control panel overview 1 1Home KeyPress the illuminated blue Home key to return to Ready mode.2LCDThis is a Touchscreen LCD. You can access

168DGeneral DNoteThis chapter provides a summary of the machines’ specifications. For additional specifications visit us at http://www.brother.com/ fo

Specifications169DModel MFC-8950DW MFC-8950DWTNoise Level Sound PressurePrinting LPAm = 59 dB (A)Ready LPAm = 37 dB (A)Printing (Quiet Mode)LPAm = 54

170Document Size DModel MFC-8950DW MFC-8950DWTDocument Size (Single-sided)ADF Width 5.8 to 8.5 in. (147.3 to 215.9 mm)ADF Length 5.8 to 14.0 in. (147.

Specifications171DPrint media D1For labels, we recommend removing printed pages from the output paper tray immediately after they exit the machine to

172Fax D1‘Pages’ refers to the ‘ITU-T Test Chart #1’ (a typical business letter, Standard resolution, JBIG code). Specifications and printed materials

Specifications173DCopy D1From Ready mode and standard trayModel MFC-8950DW MFC-8950DWTCopy Width Max. 8.27 in. (210 mm) Automatic 2-sided (Duplex) Cop

174Scanner D1For the latest driver updates for the version of Mac OS X you are using, visit us at http://solutions.brother.com/.2Maximum 1200 × 1200 d

Specifications175DPrinter D1The print speed may vary depending on the type of document you print.2From Ready mode and standard trayModel MFC-8950DW MF

176Interfaces D1Your machine has a Hi-Speed USB 2.0 interface. The machine can also be connected to a computer that has a USB 1.1 interface.2Third par

Specifications177DDirect Print feature D1PDF data including a JBIG2 image file, a JPEG2000 image file or a transparency file is not supported.Model MF

General information71 7DataThe Data LED (light emitting diode) will flash depending on the machine’s status.23456701.01.2011 15:15FaxMENUAddress B

178Computer requirements DMinimum System Requirements and Supported PC Software FunctionsComputer Platform & Operating System VersionProcessor Mi

Specifications179D1For WIA, 1200 x 1200 resolution. Brother Scanner Utility enables to enhance up to 19200 x 19200 dpi.2Third-party USB ports are not

180Consumable items D1Approx. cartridge yield is declared in accordance with ISO/IEC 19752.2Drum life is approximate and may vary by type of use.Model

Specifications181DNetwork (LAN) DNoteFor more information about the Network specifications, see the Network User's Guide. 1See Computer requireme

182EAAccessories and supplies ... iiADF (automatic document feeder)using ...

183EFFax codeschanging ...44fax receive code ...44telephone answer code

184OOne touchchanging ...52setting up ...49using ...

185ETTAD (telephone answering device), external ... 31, 33connecting ...

Brother International Corporation100 Somerset Corporate BoulevardP.O. Box 6911Bridgewater, NJ 08807-0911 USABrother International Corporation (Canada)

If you need to call Customer ServicePlease complete the following information for future reference:Model Number: MFC-8950DW / MFC-8950DWT (Circle your

Chapter 18LCD Touchscreen 1The LCD Touchscreen shows the current machine status when the machine is idle. 1 Mode IndicatorLets you see current mode of

General information91Basic Operations 1To operate the Touchscreen use your finger to press the Menu or mode button directly on the LCD screen.To displ

102Loading paper and print media2The machine can feed paper from the standard paper tray, optional lower tray or multi-purpose tray.When you put paper

Loading paper112Note For Legal or Folio size paper, press the release button (1) in the bottom of the paper tray and then pull out the back of the pap

Chapter 212f Lift up the support flap (1) to prevent paper from sliding off the face-down output tray, or remove each page as soon as it comes out of

Loading paper132b Pull out the MP tray support (1) and unfold the flap (2). c Put paper in the MP tray and make sure: The paper stays under the maxim

Chapter 214Printing on thick paper, labels and envelopes from the MP tray 2Before loading, press the corners and sides of the envelopes to make them a

Loading paper152d Put paper, labels or envelopes in the MP tray. Make sure: The number of envelopes in the MP tray does not exceed 3. The paper, lab

Chapter 216Unscannable and unprintable areas 2The figures below show maximum unscannable and unprintable areas. These areas may vary depending on the

Loading paper172Paper settings 2Paper Size and Type 2NoteYou can use four sizes of paper for printing faxes: Letter, A4, Legal or Folio. When you chan

iBrother numbersImportantFor technical help, you must call the country where you bought the machine. Calls must be made from within that country. Regi

Chapter 218Tray Use in Copy mode 2You can change the priority tray that the machine will use for printing copies.When you choose Tray#1 Only, MP Only

Loading paper192Tray Use in print mode 2You can change the default tray the machine will use for printing from your computer and Direct Print. a Press

Chapter 220Acceptable paper and other print media 2Print quality may vary according to the type of paper you are using.You can use the following types

Loading paper212Paper capacity of the paper trays 21Folio size is 8.5 in. × 13 in. (215.9 mm × 330.2 mm)2Tray 2 is standard on MFC-8950DWT.Recommended

Chapter 222Handling and using special paper 2The machine is designed to work well with most types of xerographic and bond paper. However, some paper v

Loading paper232Envelopes 2Most envelopes designed for laser printers will be suitable for your machine. However, some envelopes may have feed and pri

Chapter 224Labels 2The machine will print on most types of labels designed for use with a laser machine. Labels should have an adhesive that is acryli

2533How to load documents3You can send a fax, make copies, and scan from the ADF (Automatic Document Feeder) and the scanner glass.Using the automatic

Chapter 326d Adjust the paper guides (1) to fit the width of your document. NoteTo scan non-standard documents, see Using the scanner glass uu page 26

2744How to send a fax 4The following steps show you how to send a fax. To send multiple pages use the ADF.a When you want to send a fax, or change fax

iiOrdering accessories and suppliesFor best quality results use only genuine Brother accessories, which are available at most Brother retailers. If yo

Chapter 428d Choose one of the options below: If you want to send a single-sided document, go to step e. If you want to send a 2-sided document, cho

Sending a fax294Faxing A4, Legal or Folio size documents from the scanner glass 4When faxing A4, Legal or Folio size documents, you will need to set t

Chapter 430Note• If you choose On+Image or Off+Image, the image will only appear on the Transmission Verification Report if Real Time Transmission is

3155Receive modes 5NoteYou can use four sizes of paper for printing faxes: Letter, A4, Legal or Folio. Choose the correct Receive Mode 5The correct Re

Chapter 532To set the receive mode follow the instructions below:a Press Menu.b Press a or b to display Initial Setup.Press Initial Setup.c Press a or

Receiving a fax335Using receive modes 5Some receive modes answer automatically (Fax Only and Fax/Tel). You may want to change the Ring Delay before us

Chapter 534Receive Mode settings 5Ring Delay 5The Ring Delay setting sets the number of times the machine rings before it answers in Fax Only and Fax/

Receiving a fax355Easy Receive 5If Easy Receive is On: 5The machine can receive a fax automatically, even if you answer the call. When you see Receivi

366How to use PC-FAX 6PC-Fax Receive (For Windows®only) 6If you turn on the PC-Fax Receive feature your machine will store received faxes in memory an

Using PC-FAX376PC-FAX Send 6The Brother PC-FAX feature lets you use your PC to send a document from an application as a standard fax. You can send a f

iiiNotice - Disclaimer of Warranties (USA and Canada)BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S

387Telephone line services7Voice Mail 7If you have Voice Mail on the same telephone line as your Brother machine, Voice Mail and the Brother machine w

Telephone services and external devices397Distinctive Ring 7Distinctive Ring is a function of your Brother machine that allows a person with one line

Chapter 740Before you choose the ring pattern to register 7You can only register one Distinctive Ring pattern with the machine. Some ring patterns can

Telephone services and external devices417Turning off distinctive ring 7a Press Menu.b Press a or b to display Fax.Press Fax.c Press a or b to display

Chapter 742Connections 7The external TAD must be plugged into the back of the machine, into the jack labeled EXT. Your machine cannot work correctly i

Telephone services and external devices437External and extension telephones 7Connecting an external or extension telephone 7You can connect a separate

Chapter 744Using a non-Brother cordless external handset 7If your non-Brother cordless telephone is connected to the EXT. jack of the machine (see pag

4588How to dial 8You can dial in any of the following ways.Manual dialing 8Use the dial pad to enter all the digits of the telephone or fax number. On

Chapter 846Search 8You can search alphabetically for names you have stored in the One Touch and Speed Dial memories. (See Storing One Touch Dial numbe

Dialing and storing numbers478Storing numbers 8You can set up your machine to do the following types of easy dialing: One Touch, Speed Dial and Groups

ivUser's Guides and where do I find them?Which Guide? What's in it? Where is it?Product Safety GuideRead this Guide first. Please read the S

Chapter 848One Touch and Speed Dial Storage Options 8The following chart shows the selections for the settings for One Touch and Speed Dial numbers.Wh

Dialing and storing numbers498Storing One Touch Dial numbers 8a Press the Quick Dials key on the control panel.b Press the Quick Dial button where you

Chapter 850f To save a fax/scan resolution along with the fax number/E-mail address, go to the appropriate step as shown in the following table.Note•

Dialing and storing numbers518Storing Speed Dial numbers 8You can store your frequently used numbers as Speed Dial numbers, so that when you dial you

Chapter 852h Select the resolution from Standard, Fine, S.Fine or Photo and go to step n.i Select the resolution from Standard, Fine or Photo and go t

Dialing and storing numbers538f Do one of the following: If you chose Name:, enter the name (up to 15 characters) by pressing the buttons on the Touc

549How to copy 9The following steps show the basic copy operation.a When you want to make a copy, press the Copy button on the Touchscreen. The LCD s

551010With the Direct Print feature, you do not need a computer to print data. You can print by just plugging your USB Flash memory drive into the mac

Chapter 1056Printing data directly from the USB Flash memory drive or digital camera supporting mass storage10a Connect your USB Flash memory drive or

Printing data from a USB Flash memory drive or digital camera supporting mass storage5710e Do one of the following: Press Print Settings. Go to step

v1PDF printing is not supported on Windows® Phone.2Visit us at http://solutions.brother.com/.Web Connect Guide This Guide provides details about how t

5811Printing a document 11The machine can receive data from your computer and print it. To print from a computer, you must install the printer driver.

591212Scanning a document as a PDF file using ControlCenter4 (Windows®) 12(For Macintosh users uu Software User's Guide: Scanning) NoteThe screen

Chapter 1260e Set the scanning configuration.Click Configuration, and then select Button settings, Scan and File. The configuration dialog box appears

How to scan to a computer6112g Click File.The machine starts the scanning process. The folder where the scanned data is saved will open automatically.

Chapter 1262Changing the Scan button settings 12Before scanning 12To use the machine as a scanner, install a scanner driver. If the machine is on a ne

How to scan to a computer6312e Choose the File tab. You can change the default settings. 1 You can choose the file type from the pull-down list.2 You

Chapter 1264Scanning using the Scan button 12a Load your document. (See How to load documents uu page 25.)b Press Scan.c Press Scan to PC.d Press File

65AAReplacing the consumable items AThe following messages appear on the LCD in the Ready mode. These messages provide advanced warnings to replace th

66You will need to clean the machine regularly and replace the consumable items when the following messages are displayed on the LCD.1Letter or A4 siz

Routine maintenance67AReplacing the toner cartridge AOrder No. TN-720, TN-750, TN-780The Standard toner cartridge can print approximately 3,000 pages1

viTable of Contents(Basic User’s Guide)1 General information 1Using the documentation ...

68Replacing the toner cartridge Aa Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine.

Routine maintenance69AImportant• We recommend that you place the drum unit and toner cartridge assembly on a clean, flat surface with a piece of dispo

70Important• Handle the toner cartridge carefully. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water.• To av

Routine maintenance71AImportant• Wait to unpack the new toner cartridge until immediately before you put it in the machine. If a toner cartridge is le

72g Put the new toner cartridge firmly into the drum unit until you hear it lock into place. If you put it in correctly, the green lock lever on the d

Routine maintenance73Aj Close the front cover of the machine.NoteAfter you replace a toner cartridge, DO NOT turn off the machine's power switch

74c Take out the drum unit and toner cartridge assembly. WARNING HOT SURFACEAfter you have just used the machine, some internal parts of the machine

Routine maintenance75Ad Clean the corona wire inside the drum unit by gently sliding the green tab from left to right and right to left several times.

76Replace PartsDrum Unit AThe drum unit has exceeded its rated life. Please replace the drum unit with a new one. We recommend a genuine Brother drum

Routine maintenance77Ac Take out the drum unit and toner cartridge assembly. WARNING HOT SURFACEAfter you have just used the machine, some internal p

vii5 Receiving a fax 31Receive modes...31Choose the c

78WARNING • DO NOT put a toner cartridge or a toner cartridge and drum unit assembly into a fire. It could explode, resulting in injuries.• DO NOT use

Routine maintenance79ANote• Be sure to seal up the used drum unit tightly in a suitable bag so that toner powder does not spill out of the drum unit.•

80g Put the drum unit and toner cartridge assembly back into the machine. h Close the front cover of the machine.Resetting the drum counter AWhen you

81BBIf you think there is a problem with your machine, check each of the items below first and follow the troubleshooting tips.You can correct most pr

82Scanning problems: Scanning difficulties uu page 112Software and Network problems: Software difficulties uu page 112 Network difficulties uu page

Troubleshooting83BError and maintenance messages BAs with any sophisticated office product, errors may occur and consumable items may need to be repla

84Cover is Open The ADF cover is not completely closed.Close the ADF cover of the machine.The ADF cover is open while loading a document.Close the ADF

Troubleshooting85BDuplex Disabled The back of the machine is not closed completely.Close the back cover of the machine.Fuser Error The temperature of

86No Toner The toner cartridge or the drum unit and toner cartridge assembly is not installed correctly.Remove the drum unit and toner cartridge assem

Troubleshooting87BOut of MemorySecure Print Data is full. Press Stop Key and delete the previously stored data.The machine’s memory is full. Press Sto