Brother DCP-1000 Owner's Manual Page 105
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TROUBLESHOOTING AND ROUTINE MAINTENANCE
13 - 7
YL4DCP-1000-FM5.5
If You Are Having Difficulty with Your Machine
If you think there is a problem with your machine, make a copy first. If the copy
looks good, the problem is probably not your machine. Check the table below
and follow the troubleshooting tips.
DIFFICULTY SUGGESTIONS
General Printing Difficulties
The DCP does not print. Check the following:
• The DCP is turned on.
• The toner cartridge and drum unit are installed
properly.
• The interface cable is securely connected
between the DCP and computer.
• Check to see if LCD is showing an error message.
(See pages 13-1 to 13-3.)
The DCP prints
unexpectedly or it prints
garbage.
Reset the
DCP
. Check the primary settings in your
application software to make sure it is set up to
work with your DCP.
The DCP prints the first
couple of pages
correctly, then some
pages have text missing.
Your computer is not recognizing the printer input
buffer’s full signal. Please make sure to connect the
printer cable correctly.
The DCP cannot print
full pages of a
document; OUT OF
MEMORY error
message occurs.
Reduce the printer resolution. Reduce the
complexity of your document and try again.
Reduce the graphic quality or the number of font
sizes within your application software.
My headers or footers
appear when I view my
document on the screen,
but do not appear when I
print them.
Most laser printers have a restricted area that will
not accept print. Usually these are the first two
lines and last two lines, leaves 62 printable lines.
Adjust the top and bottom margins in your
document to allow for this.
Software Difficulties
MFC Connect Failure If the DCP is not connected to your PC and you
have loaded the Brother software, the PC will show
“MFC Connect Failure” each time you restart
Windows
®
. You can ignore this message or you
can turn it off by deselecting the AutoLoad
PopUp check box. (See
How to Turn Off AutoLoad,
page 8-2, in On-Line Documentation (Owner’s
Manual) on the CD-ROM.)
- OWNER’S MANUAL 1
- Brother Numbers 3
- (For USA and Canada) 5
- (USA Only) 6
- LIMITED WARRANTY 8
- (For Canada Only) 8
- Table of Contents 9
- YL4DCP-1000-FM5.5 10
- Macintosh 13
- Getting to Know Your 15
- Digital Copier/Printer 15
- 1Liquid Crystal Display 16
- 2Toner Empty Indicator 16
- 3Reports 16
- 4Numeric Keys 16
- 5Copy Keys 16
- 6Print Key: 17
- 7Scan Key: 17
- 8Toner Save 17
- 9Stop/Exit 17
- 0Navigation Keys: 17
- Recommended Environment 18
- Using the Scanner Glass 19
- Press Copy to begin copying 20
- Assembly 21
- NO !NO ! 22
- Starter Sheet 23
- Close the scanner cover 24
- Power Cord 25
- (For legal paper) 26
- (For Letter/A4 paper) 26
- Press and slide 27
- Load the paper 27
- ASSEMBLY 28
- On-Screen Programming 29
- Navigation Keys 30
- (Canada Only) 31
- Key Operations Table 32
- Custom Settings 33
- Sleep Mode 34
- Setting the Print Density 34
- Using the Reports Key 35
- Copy Keys 36
- Originals are 37
- Face Down 37
- Using Enlarge or Reduce Keys 39
- Copy Mode (Type of Original) 40
- Paper Size 40
- 2 IN 1/4 IN 1/POSTER/ 41
- NEXT:PRESS SET 42
- END:PRESS COPY 42
- Paper Type 43
- Copy Contrast 45
- Using Brother DCP as a 46
- Multi-purpose 47
- Sheet Feeder 47
- Simultaneous Printing/Copying 48
- Choosing Acceptable Paper 49
- Printer Operations 49
- Printer Driver Settings 50
- Basic Tab 51
- Multiple Page 52
- Border Line 52
- Orientation 52
- Media Type 53
- Advanced Tab 54
- Duplex Printing (*2) 55
- Watermark (*3) 56
- Watermark Text 57
- Watermark Bitmap 57
- Position 57
- Page Setting (*4) 58
- Device Options (*5) 59
- Quick Print Setup 60
- Administrator (For Windows 60
- 95/98/98SE/Me Users 60
- Print Date & Time 61
- Brother Solutions Center 62
- Web Update 62
- Check Setting 62
- Using the Windows 63
- Using the Scan Key 64
- Using the Control Panel Keys 64
- Scan Image 65
- Scan/OCR 65
- Scan to E-mail 65
- Auto Configuration 66
- Scanning Operations 66
- Copy Operations 67
- Global Settings 67
- button will appear 68
- Scan to File 69
- Scanner Settings 71
- E-mail Application 71
- File Attachments 71
- Conversion Options 72
- Scan to Word Processor 73
- Word Processor 74
- User-Defined Button 75
- Copy Settings 76
- Using ScanSoft 77
- PaperPort 77
- and TextBridge 77
- Viewing Items 78
- Using ScanSoft™ TextBridge 79
- OCR (Converting 79
- Accessing the Scanner 80
- Resolution 81
- Scan Type 81
- Brightness 81
- USING SCANSOFT 82
- PAPERPORT 82
- FOR BROTHER AND SCANSOFT 82
- TEXTBRIDGE 82
- PreScanning an Image 83
- Using Automatic E-Mail 84
- Printing 84
- Using the Brother machine 85
- G3, G4 or iMac 85
- G3, G4 OR IMAC 86
- Your Apple 87
- Color Type 89
- Scanning Area 90
- Business Card Size 90
- Adjust Image 91
- Contrast 91
- Important Information 93
- Important 94
- Warranty 95
- Important Safety Instructions 96
- Brother Numbers, page i.) 97
- Trademarks 98
- Troubleshooting and 99
- Routine Maintenance 99
- WAIT FOR A WHILE 100
- ADF Cover 102
- Push down 103
- Paper is 104
- How to Turn Off AutoLoad 105
- CONTINUED) 108
- Packing and Shipping the DCP 109
- Document 111
- White Film 111
- White Bar 111
- Glass Strip 111
- Toner Sensor 112
- Electrical 112
- Terminal 112
- Scanner Window 112
- Cleaning the Drum Unit 113
- Replacing the Toner Cartridge 113
- Toner Empty Indicator 114
- Replacing the Drum Unit 118
- Cartridge 119
- Clear Plastic Starter Sheet 121
- Glossary 122
- Specifications 123
- Consumable Items 124
- Computer Requirements 124
- Electrical and Environment 125
- DATA STROBE 126
- INPUT PRIME 126
- INDEX 127
- INDEX 128
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