Brother MFC-7362N User's Guide Page 114
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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104
Printing difficulties
Difficulties Suggestions
No printout. Check that the machine is plugged in and the power switch is turned on.
Check that the toner cartridge and drum unit are installed correctly. (See
Replacing the drum unit on page 66.)
Check the interface cable connection on both the machine and your computer.
(See the Quick Setup Guide.)
Check that the correct printer driver has been installed and chosen.
Check to see if the LCD is showing an error message. (See Error and
maintenance messages on page 81.)
Check the machine is online:
(Windows
®
7 and Windows Server
®
2008 R2) Click the Start button and
Devices and Printers. Right-click Brother MFC-XXXX Printer. Make sure
that Use Printer Offline is unchecked.
(Windows Vista
®
) Click the Start button, Control Panel, Hardware and
Sound, and then Printers. Right-click Brother MFC-XXXX Printer. Make
sure that Use Printer Offline is unchecked.
(Windows
®
XP and Windows Server
®
2003/2008) Click the Start button and
choose Printers and Faxes. Right-click Brother MFC-XXXX Printer. Make
sure that Use Printer Offline is unchecked.
(Windows
®
2000) Click the Start button and choose Settings and then
Printers. Right-click Brother MFC-XXXX Printer. Make sure that Use
Printer Offline is unchecked.
(For MFC-7860DW)
Contact your administrator to check your Secure Function Lock settings.
The machine prints unexpectedly
or it prints garbage.
Press Job Cancel to cancel print jobs.
Check the settings in your application to make sure it is set up to work with
your machine.
Pull out the paper tray and wait until the machine stops printing. Then turn off
the machine’s power switch and disconnect from the power for several
minutes.
(For MFC-7360 / MFC-7360N / MFC-7362N / MFC-7460DN)
The faxes stored in the machine memory will be deleted. See Transferring
your faxes or Fax Journal report on page 87 before disconnecting the
machine so you will not lose any important messages.
The machine prints the first couple
of pages correctly, then some
pages have text missing.
Check the settings in your application to make sure that it is set up to work with
your machine.
Your computer is not recognising the machine’s input buffer’s full signal. Make
sure that you connected the interface cable correctly. (See the Quick Setup
Guide.)
The headers or footers appear
when the document displays on the
screen but they do not show up
when it is printed.
There is an unprintable area on the top and bottom of the page. Adjust the top and
bottom margins in your document to allow for this. (See Unscannable and
unprintable areas on page 17.)
The machine does not print on both
sides of the paper even though the
printer driver setting is Duplex.
Check the paper size setting in the printer driver. You need to choose A4 [60 to
105 gsm].
- BASIC USER’S GUIDE 1
- Table of Contents 5
- 5 Receiving a fax 28 6
- A Routine maintenance 60 7
- 8 Making copies 52 7
- B Troubleshooting 81 8
- C Menu and features 122 8
- D Specifications 142 8
- E Index 156 8
- General information 1 11
- Accessing the 12
- Advanced User's 12
- Guide, Software User's 12
- Guide and Network 12
- User's Guide 12
- General information 13
- Accessing Brother 14
- Support (Windows 14
- Support (Macintosh) 1 15
- Control panel overview 1 16
- Volume settings 1 19
- Loading paper 2 20
- Loading paper 21
- Loading paper in the manual 22
- Chapter 2 24
- Paper settings 2 28
- Acceptable paper and 28
- Type and size of paper 2 29
- Sending a fax 4 36
- Sending a fax 37
- Receiving a fax 5 38
- Using receive modes 5 39
- Receive Mode settings 5 40
- Fax Detect 5 41
- Voice operations 42
- (MFC-7470D only) 6 42
- Telephone line 42
- Telephone Service for 43
- Australia 6 43
- New Zealand 6 44
- How Does FaxAbility Work? 6 45
- Some Countries 6 46
- (Example 47
- Australia) 47
- Recording an outgoing 48
- Using a non-Brother cordless 50
- Using Remote Codes 6 50
- Turning on the Remote Codes 6 51
- Changing the Remote Codes 6 51
- How to dial 7 52
- Storing numbers 7 53
- Storing a pause 7 55
- Storing One Touch Dial 55
- Storing Speed Dial numbers 7 57
- Changing One Touch and 59
- Speed Dial numbers 7 59
- Deleting One Touch and 60
- New Zealand) 7 61
- Making copies 8 62
- Printing a document 9 63
- How to scan to a computer 10 64
- How to scan to a computer 65
- Click File 66
- Before scanning 10 67
- SCAN key settings 10 67
- Chapter 10 68
- Routine maintenance A 70
- Toner Low A 71
- Replace Toner A 71
- Toner Ended A 71
- Routine maintenance 75
- Resetting the drum counter A 79
- Cleaning the scanner glass A 81
- Cleaning the corona wire A 82
- Cleaning the drum unit A 84
- Cleaning the paper pick-up 89
- Troubleshooting B 91
- (For MFC-7360 / MFC-7360N / 93
- ) Received 93
- Journal report B 97
- Document Jams B 98
- Removing small documents 99
- Document is jammed at the 99
- IMPORTANT 100
- Paper is jammed at the back 101
- Paper is jammed inside the 103
- Troubleshooting 107
- Tray (MFC-7460DN / 108
- MFC-7470D / MFC-7860DW) B 108
- Telephone line or connections 110
- Receiving Faxes 111
- Sending faxes 112
- Receiving Faxes (continued) 112
- Handling incoming calls 113
- Menu access difficulties 113
- Copy difficulties 113
- Printing difficulties 114
- Scanning difficulties 115
- Software difficulties 115
- Paper handling difficulties 115
- Print quality difficulties 116
- Setting Dial Tone detection B 119
- Telephone line interference B 119
- Improving the print quality B 120
- ABCDEFGH 121
- Machine Information B 130
- Reset functions B 130
- How to reset the machine B 131
- Menu and features C 132
- Menu table C 133
- Menu and features 135
- Entering text C 150
- Specifications D 152
- Specifications 153
- Document Size D 155
- Print media D 156
- Scanner D 159
- Printer D 160
- Interfaces D 161
- Computer requirements D 162
- Consumable items D 164
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