Brother MFC-440CW User's Guide Page 137
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Troubleshooting and Routine Maintenance
125
Printing Received Faxes
Difficulty Suggestions
Condensed print and white streaks
across the page or the top and
bottom of sentences are cut off.
You probably had a bad connection, with static or interference on the telephone
line. Ask the other party to send the fax again.
Vertical black lines when receiving. The sender's scanner may be dirty. Ask the sender to make a copy to see if the
problem is with the sending machine. Try receiving from another fax machine.
Received colour fax prints only in
black and white.
Replace the colour ink cartridges that are empty or nearly empty, and then ask the
other person to send the colour fax again. (See Replacing the ink cartridges on
page 136.) Check that Advanced Fax Operation is set to off. (See Turning off
Advanced Fax Operations on page 76.)
Left and Right margins are cut off or
a single page is printed on two
pages.
Turn on Auto Reduction. (See Printing a reduced incoming fax on page 48.)
Phone Line or Connections
Difficulty Suggestions
Dialling does not work. (No dial
tone)
Make sure the machine is plugged in and not in Power Save mode.
Check all line cord connections.
Change Tone/Pulse setting. (See Quick Setup Guide.)
Lift the external phone’s handset, (or the machine’s handset or cordless handset
if available), and then dial the number to send a manual fax. Wait to hear fax
receiving tone before pressing Mono Start or Colour Start.
The machine does not answer
when called.
Make sure the machine is in the correct receiving mode for your setup. (See
Choosing the Receive Mode on page 44.) Check for a dial tone. If possible, call
your machine to hear it answer. If there is still no answer, check the telephone line
cord connection. If there is no ringing when you call your machine, ask your
telephone company to check the line.
Receiving Faxes
Difficulty Suggestions
Cannot receive a fax. Check all line cord connections.
Make sure the machine is in the correct receiving mode for your setup. (See
Receive mode settings on page 46.)
If you often have interference on the phone line, try changing the menu setting of
Compatibility to Basic. (See Phone line interference on page 136.)
If you connect your machine to PBX or ISDN, set the menu setting of Phone Line
Type to your phone type. (See Setting the Phone Line Type on page 53.)
- USER’S GUIDE 1
- Publication Notice 3
- Directive 4
- Table of Contents 5
- Section II Fax 6
- Section III Copy 9
- Section V Software 10
- Section VI Appendixes 11
- General I 13
- General Information 1 14
- Accessing the 15
- Software User’s Guide 15
- Chapter 1 16
- How to find Network setup 17
- Control panel overview1 18
- LCD display indications 1 20
- Basic Operations 1 21
- Loading documents and paper 2 22
- Scanning area 2 23
- Acceptable paper and 24
- Loading documents and paper 25
- 1 2 mm (0.08 in.) or longer 25
- Choosing the right media 2 26
- (20 lb) 27
- Up to 100 sheets of 80 g/m 27
- (20 lb) paper 27
- Loading paper 28
- Loading envelopes, post 30
- Loading photo paper 2 31
- Chapter 2 32
- Printable area 2 33
- General setup 3 34
- MFC-440CN 35
- MFC-660CN and MFC-845CW 35
- Mode Timer 3 36
- Paper settings 3 36
- Volume Settings 3 37
- Beeper Volume 3 38
- Speaker Volume 3 38
- Automatic Daylight 39
- Savings Time 3 39
- LCD display 3 39
- Setting the backlight 40
- Setting the Off Timer 3 40
- Setting the Wallpaper 3 41
- Security features 4 42
- Memory Security 43
- (MFC-660CN and 43
- MFC-845CW only) 43
- Setting and changing the 44
- Turning the memory security 45
- Chapter 4 46
- Section II 47
- Sending a fax 5 48
- Sending a fax 49
- Broadcasting 50
- (Monochrome only) 5 50
- Additional sending 51
- Dual access 52
- Real time transmission 5 52
- Chapter 5 54
- Out of Memory message 5 55
- Receiving a Fax 6 56
- Using receive modes 6 57
- Receive mode settings 6 58
- F/T Ring Time 59
- (Fax/Tel mode only) 6 59
- Fax Detect 6 59
- Additional receiving 60
- If Memory Receive is On: 6 61
- If Memory Receive is Off: 6 61
- Voice operations 7 62
- Tone or Pulse 7 63
- Fax/Tel mode 7 63
- Fax/Tel mode in Power Save 63
- Telephone services 7 64
- Setting the Phone Line Type 7 65
- Chapter 7 66
- Connecting an external 67
- TAD (telephone 67
- External and extension 68
- Using extension telephones 69
- (For U.K. only) 7 69
- Using a cordless external 70
- MFC-660CN only) 7 70
- Using remote codes 7 70
- How to Dial 8 71
- Fax Redial 8 72
- Outgoing Call 8 72
- Storing numbers 8 73
- Chapter 8 74
- Changing Speed-Dial names 75
- Setting up groups for 76
- Deleting a Group 8 77
- Combining Quick-Dial 78
- Digital TAD (MFC-660CN and 79
- Fax/Tel OGM 9 80
- Activating TAD mode 9 80
- Managing your 81
- Additional TAD 82
- ICM Recording Monitor 9 83
- Recording a conversation 83
- (MFC-660CN only) 9 83
- Advanced fax operations 84
- (Monochrome only) 84
- Fax Storage 10 85
- Fax Preview 85
- How to preview a fax 10 86
- PC Fax Receive 10 87
- Turning off Advanced 88
- Fax Operations 10 88
- Changing Advanced 89
- Remote Retrieval 10 89
- Using your Remote Access 90
- Remote Fax commands 10 91
- -660CN and MFC-845CW only) 92
- Retrieving fax messages 10 93
- Changing your Fax 93
- Forwarding number 10 93
- Printing Reports 11 94
- Reports 11 95
- Polling 12 96
- Setup to receive delayed 97
- Sequential polling 97
- (Monochrome only) 12 97
- Polled transmit 98
- Copy III 99
- Making copies 13 100
- Copy settings 13 101
- Making N in 1 copies or a 102
- Adjusting Brightness 103
- Contrast and Colour 13 103
- Paper Options 13 104
- ‘Out of Memory’ 105
- Chapter 13 106
- Direct Photo Printing 107
- PhotoCapture Center™ 108
- Operations 108
- Getting started 14 109
- OKSelect & Press 110
- Print Index (Thumbnails) 14 111
- Print All Photos 14 111
- Print Photos 14 111
- DPOF printing 14 112
- Dark Light 113
- Print Quality 14 114
- Paper options 14 114
- Contrast and Colour 14 114
- Cropping 14 115
- Borderless printing 14 116
- Setting your changes as a 116
- Scan to Card 14 117
- Understanding the 118
- Error Messages 14 118
- Before Using 119
- PictBridge 15 119
- Using PictBridge 15 119
- Printing Images 15 120
- Error Messages 15 121
- Chapter 15 122
- Software V 123
- Appendixes VI 125
- Safety and Legal A 126
- To use the machine safely A 127
- Safety and Legal 129
- IMPORTANT - For your safety A 131
- LAN connection A 132
- Trademarks A 134
- Troubleshooting and Routine 135
- Maintenance 135
- Printing (Continued) 136
- Printing Received Faxes 137
- Phone Line or Connections 137
- Receiving Faxes 137
- Sending Faxes 138
- Handling Incoming Calls 138
- Copying Difficulties 139
- Scanning Difficulties 139
- Software Difficulties 139
- Network Difficulties 140
- Error messages B 141
- ‘handshake’ will 142
- ‘handshake’ will ask 142
- Journal report B 144
- Document jam B 145
- Printer jam or paper jam B 146
- Dial Tone detection B 147
- Routine maintenance B 148
- Cleaning the outside of the 150
- Cleaning the scanner B 151
- Cleaning the machine printer 152
- Cleaning the Paper Pick-up 152
- Roller B 152
- Cleaning the print head B 153
- Checking the print quality B 153
- Checking the printing 154
- Checking the ink volume B 155
- (MFC-660CN only) B 155
- Machine Information B 156
- Packing and shipping 156
- MFC-660CN 159
- MFC-845CW 159
- Menu and Features C 160
- Menu table C 161
- -660CN and 163
- Menu and Features 167
- Fax ( ) C 170
- Scan ( ) C 171
- Copy ( ) C 172
- PhotoCapture ( ) C 174
- Entering Text C 176
- Specifications D 177
- Print media D 179
- Digital TAD 181
- Cordless handset (BCL-D20) D 182
- Battery D 182
- Battery cradle D 183
- AC adapter D 183
- PhotoCapture Center™ D 185
- PictBridge D 185
- Scanner D 186
- Printer D 187
- Interfaces D 188
- Computer requirements D 189
- Consumable items D 190
- Network (LAN) D 191
- Glossary E 192
- Glossary 193
- LP5833004 201
- UK/IRE/GEN 201
- Printed in China 201
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