Brother MFC-8870DW User's Guide download pdf (Page 106)

Phone Line or Connections

Difficulties Suggestions

Dialling does not work. Check for a dial tone.

Change Tone/Pulse setting. (See the Quick Setup Guide.)

Check all line cord connections.

Check that the machine is plugged in and switched on.

If an external phone is connected to the machine, send a manual fax by lifting the

handset of the external phone and dialling the number. Wait to hear fax receiving

tones before pressing Start.

The machine does not answer

when called.

Make sure the machine is in the correct receiving mode for your setup. (See

Receiving a fax on page 39.) Check for a dial tone. If possible, call your machine

to hear it answer. If there is still no answer, check the telephone line cord

connection. If there is no ringing when you call your machine, ask your telephone

company to check the line.

Sending Faxes

Difficulties Suggestions

Poor sending quality. Try changing your resolution to Fine or S.Fine. Make a copy to check your

machine’s scanner operation. If the copy quality is not good, clean the scanner.

(See Cleaning the scanner glass on page 118.)

Transmission Verification Report

says ‘RESULT:ERROR’.

There is probably temporary noise or static on the line. Try sending the fax again.

If you send a PC FAX message and get ‘RESULT:NG’ on the Transmission

Verification Report, your machine may be out of memory. To free up extra

memory, you can turn off fax storage (see Turning off remote fax options on page

62), print fax messages in memory (see Printing a fax from the memory on page

45) or cancel a delayed fax or polling job (see Checking and cancelling waiting

jobs on page 38). If the problem continues, ask the telephone company to check

your phone line.

If you often get transmission errors due to possible interference on the phone line,

try changing the Compatibility setting to Basic. (See Compatibility on page 105.)

Vertical black lines when sending. If the copy you made shows the same problem, clean the scanner. (See Cleaning

the scanner glass on page 118.)

Handling Incoming Calls

Difficulties Suggestions

The machine ‘Hears’ a voice as a

CNG Tone.

If Fax Detect is set to on, your machine is more sensitive to sounds. It may

mistakenly interpret certain voices or music on the line as a fax machine calling

and respond with fax receiving tones. Deactivate the machine by pressing

Stop/Exit. Try avoiding this problem by turning Fax Detect to off. (See Fax Detect

on page 42.)

Sending a Fax Call to the machine. If you answered on an external or extension phone, press your Fax Receive Code

(default setting is (l 51)). When your machine answers, hang up.

1 2 ... 101 102 103 104 105 106 107 108 109 110 111 ... 177 178

Comments to this Manuals

No comments

Brother MFC-8870DW User's Guide Page 106

Comments to this Manuals

Related products and manuals for Copiers Brother MFC-8870DW