Brother MFC-8870DW User's Guide Page 111

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  • TROUBLESHOOTING
  • BOOKMARKS
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Troubleshooting and routine maintenance
101
Improving the print quality C
Examples of poor print
quality
Recommendation
Faint
Check the machine’s environment. Conditions such as humidity, high
temperatures, and so on, may cause this print fault. (See
Choosing a
location
on page 84.)
If the whole page is too light, Toner Save mode may be on. Turn off Toner
Save mode in the machine’s menu settings or in the printer Properties of the
driver. (See
Toner save on page 21 or Advanced tab in the Software User’s
Guide on the CD-ROM.)
If this problem occurs when making copies or printing received faxes, turn off
Toner Save mode in the machine’s menu setting. (See
Toner save on page
21.)
Clean the scanner window and the primary corona wire on the drum unit. (See
Cleaning the laser scanner window on page 118 and Cleaning the
corona wire
on page 120.) If the print quality has not improved, put in a new
drum unit. (See
Replacing the drum unit (DR-3100) on page 124.)
Put in a new toner cartridge. (See
Replacing the toner cartridge (TN-
3130/TN-3170)
on page 121.)
Grey background
Make sure that you use paper that meets our specifications. (See
Acceptable paper and other media on page 11.)
Check the machine’s environment. Conditions such as high temperatures and
high humidity can increase the amount of background shading. (See
Choosing a location on page 84.)
Install a new toner cartridge. (See
Replacing the toner cartridge (TN-
3130/TN-3170)
on page 121.)
Clean the primary corona wire and the drum unit. (See
Cleaning the corona
wire
on page 120 and Cleaning the drum unit on page 120.) If the print
quality has not improved, put in a new drum unit. (See
Replacing the drum
unit (DR-3100)
on page 124.)
Ghost
Make sure that you use paper that meets our specifications. Rough-surfaced
paper or thick paper may cause this problem.
Make sure that you choose the correct media type in the printer driver or in the
machine’s Paper Type menu setting. (See
Acceptable paper and other
media
on page 11 and Basic tab in the Software User’s Guide on the
CD-ROM.)
Put in a new drum unit. (See
Replacing the drum unit (DR-3100) on page
124.)
Toner specks
Make sure that you use paper that meets our specifications. Rough-surfaced
paper may cause the problem. (See
Acceptable paper and other media
on page 11.)
Clean the primary corona wire and the drum unit. (See
Cleaning the corona
wire
on page 120 and Cleaning the drum unit on page 120.) If the print
quality has not improved, put in a new drum unit. (See
Replacing the drum
unit (DR-3100)
on page 124.)
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