Brother MFC-465CN User Manual Page 1

USER’S GUIDEMFC-465CN Version A

viiiTable of ContentsSection I General1 General Information 2Using the documentation ...

Chapter 1384Getting started 13Firmly put a memory card or USB Flash memory drive into the proper slot. 1 USB Flash memory drive2 CompactFlash®3 Secure

PhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive8513Entering PhotoCapture mode 13After you insert the memory card or

Chapter 1386Print Index (Thumbnails) 13The PhotoCapture Center® assigns numbers for images (such as No.1, No.2, No.3, and so on). The PhotoCapture Cen

PhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive8713e Repeat step d until you have entered the image numbers that y

Chapter 1388c Press d or c to choose your photo.Press OK.d Press a or b to choose Enhance Skin-Tone.Press OK.e Do one of the following. Press OK if y

PhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive8913d Press a or b to choose Remove Red-Eye.Press OK. When Remove

Chapter 1390Search by Date 13You can find your photos based on date.a Make sure you have put a memory card or USB Flash memory drive in the proper slo

PhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive9113Trimming 13You can trim your photo and print a part of the image

Chapter 1392PhotoCapture Center® print settings 13You can change the print settings temporarily for the next printing. These settings are temporary, a

PhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive9313Print Quality 13a Press a or b to choose Print Quality.Press OK.

ix4 Security features 26TX Lock ...26Setti

Chapter 1394Adjusting Brightness, Contrast and Color 13Brightness 13a Press a or b to choose Brightness.Press OK.b Press d or c to make the copy light

PhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive9513Cropping 13If your photo is too long or wide to fit the availabl

Chapter 1396Scan to a memory card or USB Flash memory drive13Entering Scan mode 13When you want to scan to a memory card or USB Flash memory drive, pr

PhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive9713e Do one of the following. To change the quality, go to step f.

9814Printing photos directly from a PictBridge camera14 Your Brother machine supports the PictBridge standard, allowing you to connect to and print ph

Printing photos from a camera9914Printing Images 14NoteRemove any memory cards or USB Flash memory drive from the machine before connecting a digital

Chapter 14100Printing photos directly from a digital camera (without PictBridge)14If your camera is using the USB Mass Storage standard, you can conne

Printing photos from a camera10114Understanding the Error Messages14Once you are familiar with the types of errors that can occur while you are printi

Chapter 14102

Section VSoftware VSoftware and Network features 104

x7 Telephone Services and External devices 43Voice operations ...

10415The CD-ROM includes the Software User’s Guide and Network User’s Guide for features available when connected to a computer (for example, printing

Section VIAppendixes VISafety and Legal 106Troubleshooting and Routine Maintenance 117Menu and Features 141Specifications 154Glossary 166

106AChoosing a location APut your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a telep

Safety and Legal107ATo use the machine safely APlease keep these instructions for later reference and read them before attempting any maintenance.WARN

108DO NOT put your hands on the edge of the machine under the document cover or the scanner cover. Doing this may cause injury. DO NOT put your hands

Safety and Legal109ADO NOT touch the area shaded in the illustration. Doing this may cause injury. When moving the machine you must lift it from the

110WARNING • Use caution when installing or modifying telephone lines. Never touch telephone wires or terminals that are not insulated unless the tele

Safety and Legal111A5 DO NOT use this product near water.6 DO NOT place this product on an unstable cart, stand, or table. The product may fall, causi

11217 To reduce the risk of fire, electric shock and injury to people, note the following: DO NOT use this product near appliances that use water, a

Safety and Legal113AConnection to party line service is subject to state tariffs. Contact the state public utility commission, public service commissi

xi10 Printing Reports 69Fax reports...69Transm

114This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits

Safety and Legal115ALegal limitations for copying AColor reproductions of certain documents are illegal and may result in either criminal or civil lia

116Trademarks AThe Brother logo is a registered trademark of Brother Industries, Ltd.Brother is a registered trademark of Brother Industries, Ltd.Mult

117BBTroubleshooting BIMPORTANTFor technical help, you must call the country where you bought the machine. Calls must be made from within that countr

118White horizontal lines appear in text or graphics.Clean the print head. (See Cleaning the print head on page 135.)Try using the recommended types o

Troubleshooting and Routine Maintenance119BMachine does not print from Adobe Illustrator.Try to reduce the print resolution. (See Printing for Windows

120Sending FaxesDifficulty SuggestionsCannot send a fax. Check all line cord connections.Make sure that the Fax key is illuminated. (See Entering Fa

Troubleshooting and Routine Maintenance121BCopying DifficultiesDifficulty SuggestionsCannot make a copy.Make sure that the Copy key is illuminated.

122PhotoCapture Center® DifficultiesDifficulty SuggestionsRemovable Disk does not work properly.1 Have you installed the Windows® 2000 update? If not,

Troubleshooting and Routine Maintenance123BError messages BAs with any sophisticated office product, errors may occur. If this happens, your machine i

xiiSection IV Walk-up Photo Printing13 PhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive 82PhotoCapture Center® Opera

124Ink Empty One or more of the ink cartridges are empty. The machine will stop all print operations. While memory is available, black and white faxes

Troubleshooting and Routine Maintenance125BNo Paper Fed The machine is out of paper or paper is not properly loaded in the paper tray.Do one of the fo

126Error animation BError animation displays step-by-step instructions when paper gets jammed or ink cartridges become empty. You can read the steps a

Troubleshooting and Routine Maintenance127BTransferring faxes to another fax machineBIf you have not set up your Station ID, you cannot enter fax tran

128Document jam BDocuments can jam in the ADF unit if they are not inserted or fed properly, or if they are too long. Follow the steps below to clear

Troubleshooting and Routine Maintenance129Bc Reset the machine by lifting the scanner cover from the front of the machine and then closing it. If you

130g Lift the scanner cover to release the lock (1). Gently push the scanner cover support down (2) and close the scanner cover (3). h Push the paper

Troubleshooting and Routine Maintenance131BRoutine maintenance BReplacing the ink cartridges BYour machine is equipped with an ink dot counter. The in

132NoteIf the protective yellow caps come off when you open the bag, the cartridge will not be damaged. e Each color has its own correct position. Ins

Troubleshooting and Routine Maintenance133B Brother strongly recommends that you do not refill the ink cartridges provided with your machine. We also

xiiiSection V Software15 Software and Network features 104Section VI AppendixesA Safety and Legal 106Choosing a location ...

134Cleaning the scanner Ba Lift the document cover (1). Clean the scanner glass (2) and the white plastic (3) with a soft lint-free cloth moistened wi

Troubleshooting and Routine Maintenance135BCleaning the paper pick-up roller Ba Pull the paper tray completely out of the machine.b Unplug the machine

136a Press Ink.b Press a or b to choose Cleaning.Press OK.c Press a or b to choose Black, Color or All.Press OK.The machine cleans the print head. Whe

Troubleshooting and Routine Maintenance137BCAUTION DO NOT touch the print head. Touching the print head may cause permanent damage and may void the pr

138Machine Information BChecking the serial number BYou can see the machine’s serial number on the LCD.a Press Menu.b Press a or b to choose Machine I

Troubleshooting and Routine Maintenance139BCAUTION If you are not able to find the yellow protective part, DO NOT remove the ink cartridges before shi

140i Pack the printed materials in the original carton as shown below. Do not pack the used ink cartridges in the carton.NoteIf you are returning your

141CCOn-screen programmingCYour machine is designed to be easy to use with LCD on-screen programming using the menu keys. User-friendly programming he

142Menu table CThe menu table will help you understand the menu selections and options that are found in the machine's programs. The factory sett

Menu and Features143CGeneral Setup(Continued)On/Off Setting—Fax Receive:OnFax Receive:Off*Customizes the On/Off key to receive faxes even in off mode.

xivC Menu and Features 141On-screen programming...141Menu table...

144Fax(Continued)Setup Receive(Continued)Remote Codes On*(l51, #51)OffAllows you to answer all calls at an extension or external telephone and use cod

Menu and Features145CFax(Continued)Miscellaneous TX Lock — Prohibits most operations other than receiving faxes.26CompatibilityNormal*BasicAdjusts th

146LAN(Continued)TCP/IP(Continued)WINS Server(Primary) 000.000.000.000(Secondary) 000.000.000.000Specifies the IP address of the primary or secondary

Menu and Features147CFax ( )Initial Setup(Continued)Station ID —Station ID Fax:Station ID Name:Set your name and fax number to appear on each page you

148Scan ( )Broadcasting Add NumberComplete— — You can send the same fax message to more than one fax number.32Delayed Fax ——OnOff*Sets the time of day

Menu and Features149CCopy ( )Scan to Media (when a memory card or USB Flash memory drive is inserted)150dpi Color *300dpi Color600dpi Color200x100dpi

150Brightness —— Adjusts the brightness of copies.77Contrast —— Adjusts the contrast of copies.77Color Adjust Red — Adjusts the amount of Red in copie

Menu and Features151CPhotoCapture ( )Level1 Level2 Level3 Options Descriptions PageView Photo(s) — — See the print settings in the following table.You

152Print SettingsOption1 Option2 Option3 Option4 Descriptions PagePrint Quality NormalPhoto*— — Choose the print quality. 93Paper Type Plain PaperInkj

Menu and Features153CEntering Text CWhen you are setting certain menu selections, such as the Station ID, you may need to enter text into the machine.

Section IGeneral IGeneral Information 2Loading documents and paper 9General setup 20Security features 26

154DGeneral D1Measured diagonally2This depends on printing conditions.Specifications DMemory Capacity 32 MB Recommended environment for best results:A

Specifications155DPrint media D1Use only transparencies recommended for inkjet printing.2For glossy paper or transparencies, we recommend removing pri

156Fax D1Black & White only2‘Pages’ refers to the ‘Brother Standard Chart No. 1’ (a typical business letter, Standard resolution, MMR code). Speci

Specifications157DCopy D1Based on Brother standard pattern. (Fast mode/Stack Copy) Copy speeds vary with the complexity of the document.Color/Black Ye

158PhotoCapture Center®D1Memory cards, adapters and USB Flash memory drive are not included.2SecureDigital (SD&MMC) : 16MB to 2GBSecureDigital Hig

Specifications159DPictBridge DCompatibility Supports the Camera & Imaging Products Association PictBridge standard CIPA DC-001.VIsit http://www.c

160Scanner D1Windows® XP in this User’s Guide includes Windows® XP Home Edition, Windows® XP Professional, and Windows® XP Professional x64 Edition.2M

Specifications161DPrinter D1Based on Brother standard pattern.Letter size in draft mode.2When you set the Borderless feature to On.3See Paper type and

162Interfaces D1Your machine has a USB 2.0 Full-speed interface. This interface is compatible with USB 2.0 Hi-Speed; however, the maximum data transfe

Specifications163DComputer requirements DSUPPORTED OPERATING SYSTEMS AND SOFTWARE FUNCTIONSComputer Platform & Operating System VersionSupported P

21Using the documentation1Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine. Symbols and c

164Consumable items DInk The machine uses individual Black, Yellow, Cyan and Magenta ink cartridges that are separate from the print head assembly.Ser

Specifications165DNetwork (LAN) D1See the Computer Requirements chart on page 163.2If you require more advanced printer management, use the latest Bro

166EThis is a comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you purchas

Glossary167EDual AccessYour machine can scan outgoing faxes or scheduled jobs into memory at the same time it is sending a fax from memory or receivin

168OCR (optical character recognition)The bundled ScanSoft™ PaperPort™ 11SE with OCR or Presto!® PageManager® software application converts an image o

Glossary169ESpeed DialA pre-programmed number for easy dialing. You must press Speed Dial, the two digit code, and Black Start or Color Start to start

Index170FAAccess codes, storing and dialing ...60Accessories and supplies ... iiiADF (automatic document feeder) ...

171FDistinctive Ring ...45setting ring pattern ...46turning off ...

172IIdent-A-Call ...45Ident-A-Ring ...45Ink cartridgeschecking in

173FPhoto EffectsAuto Correct ...87Enhance Scenery ...88Enhance Skin-Tone ...

General Information31c If the language screen appears, click your language. The CD-ROM main menu will appear. NoteIf this window does not appear, use

174Resolutioncopy ...157fax ...156print ...

EQUIPMENT ATTACHMENT LIMITATIONS (Canada only)NOTICEThis product meets the applicable Industry Canada technical specifications.NOTICEThe Ringer Equiva

Brother International Corporation100 Somerset Corporate BoulevardP.O. Box 6911Bridgewater, NJ 08807-0911 USABrother International Corporation (Canada)

If you need to call Customer ServicePlease complete the following information for future reference:Model Number: MFC-465CNSerial Number:1

Chapter 14Viewing Documentation (For Macintosh®) 1a Turn on your Macintosh®. Insert the Brother CD-ROM into your CD-ROM drive. The following window wi

General Information51Accessing Brother Support (For Windows®) 1You can find all the contacts you will need, such as Web support (Brother Solutions Cen

Chapter 16Control panel overview 1 1 Dial PadUse these keys to dial telephone and fax numbers and as a keyboard for entering information into the mach

General Information71 5 Start keys: Color StartLets you start sending faxes or making copies in full color. Also lets you start a scanning operation

Chapter 18LCD display screen 1The LCD shows the current machine status when the machine is idle. 1 Current Receive ModeLets you see the current receiv

922Loading documents 2You can send a fax, make copies, and scan from the ADF (automatic document feeder) and from the scanner glass.Using the ADF 2The

Chapter 210Using the scanner glass 2You can use the scanner glass to fax, copy or scan pages of a book or one page at a time.Document Sizes Supported

Loading documents and paper112Acceptable paper and other media2The print quality can be affected by the type of paper you are using in the machine.To

Chapter 212Paper capacity of the output paper tray2Up to 50 sheets of 20 lb Letter or 80 g/m2 A4 paper. Transparencies or photo paper must be picked

Loading documents and paper132Paper weight, thickness and capacity 21Up to 50 sheets for Legal size paper 20 lb (80 g/m2).Up to 100 sheets of Letter/A

iBrother numbersIMPORTANTFor technical help, you must call the country where you bought the machine. Calls must be made from within that country. Regi

Chapter 214Loading paper and other media2NoteTo print on Photo (4"×6") or Photo L (3.5"×5") paper, see Loading photo paper on page

Loading documents and paper152d Gently put the paper into the paper tray print side down and top edge first.Check that the paper is flat in the tray.

Chapter 216h While holding the paper tray in place, pull out the paper support (1) until it clicks and unfold the paper support flap (2). NoteDo not u

Loading documents and paper172How to load envelopes and post cards2a Before loading, press the corners and sides of the envelopes or post cards to mak

Chapter 218a Press the photo bypass tray release button with your left thumb and push the photo bypass tray backward until it clicks into the photo p

Loading documents and paper192Printable area 2The printable area depends on the settings in the application you are using. The figures below show the

203On/Off key 3When the machine is idle, you can turn it on and off by pressing the On/Off key. NoteIf you have connected an external telephone or TAD

General setup2131You cannot receive a fax with Black Start or Color Start.2You cannot receive a fax automatically if you have set the receive mode to

Chapter 322Paper settings 3Paper Type 3To get the best print quality, set the machine for the type of paper you are using.a Press Menu.b Press a or b

General setup233Volume Settings 3Ring Volume 3You can choose a range of ring volume levels, from High to Off.While in Fax mode , press d or c to ad

iiService Center Locator (USA only)For the location of a Brother authorized service center, call 1-800-284-4357.Service Center Locations (Canada only)

Chapter 324Automatic Daylight Savings Time3You can set the machine to change automatically for daylight savings time. It will reset itself forward one

General setup253Setting the Dim Timer for the backlight 3You can set how long the LCD backlight stays on after the last key press. a Press Menu.b Pre

264TX Lock 4TX Lock lets you prevent unauthorized access to the machine. You will not be able to continue to schedule Delayed Faxes or Polling jobs. H

Security features274f Enter a 4-digit number for the current password.Press OK.g Enter a 4-digit number for a new password.Press OK.h When the LCD sho

Chapter 428

Section IIFax IISending a fax 30Receiving a Fax 38Telephone Services and External devices 43Dialing and storing numbers 54Advanced fax operations (Bla

305Entering Fax mode 5When the machine is idle, the time appears on the LCD. When you want to send a fax, or change fax send or receive settings, pres

Sending a fax315a Press (Fax).b Load your document face down on the scanner glass. (See Using the scanner glass on page 10.)c Enter the fax number usi

Chapter 532Broadcasting (Black & White only)5Broadcasting is when the same fax message is automatically sent to more than one fax number. You can

Sending a fax335Additional sending operations5Sending faxes using multiple settings 5When you send a fax you can choose any combination of these setti

iiiOrdering accessories and supplies For best quality results use only genuine Brother accessories, which are available at most Brother retailers. If

Chapter 534NoteYou can choose four different resolution settings for black & white faxes and two for color.If you choose S.Fine or Photo and then

Sending a fax355Overseas Mode 5If you are having difficulty sending a fax overseas due to possible interference on the telephone line, we recommend th

Chapter 536Setting your changes as the new default 5You can save the fax settings for Fax Resolution, Contrast, Real Time TX and Scan Size you use mos

Sending a fax375Out of Memory message 5If you get an Out of Memory message while scanning the first page of a fax, press Stop/Exit to cancel the fax.I

386Receive modes 6You must choose the receive mode depending on the external devices and telephone subscriber services you have on your line. The diag

Receiving a Fax396Using receive modes 6Some receive modes answer automatically (Fax Only and Fax/Tel). You may want to change the ring delay before us

Chapter 640Receive mode settings 6Ring Delay 6The Ring Delay sets the number of times the machine rings before it answers in Fax Only or Fax/Tel mode.

Receiving a Fax416Easy Receive 6If Easy Receive is On: 6The machine receives a fax call automatically, even if you answer the call. When you see Recei

Chapter 642Receiving a fax at the end of a conversation 6At the end of a conversation you can ask the other party to fax you information before you b

4377Voice operations 7Voice calls can be made either with an external telephone, by dialing manually, or by using Quick Dial numbers.Tone or Pulse (Ca

ivNotice - Disclaimer of Warranties (USA and Canada)BROTHER'S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTH

Chapter 744Telephone services 7Your machine supports the Caller ID and Distinctive Ring subscriber telephone services that some telephone companies of

Telephone Services and External devices457Distinctive Ring 7Brother uses the term ‘Distinctive Ring’ but different telephone companies have other name

Chapter 746NoteRing Pattern #1 is often called short-short and is the most commonly used.If the ring pattern you received is not on this chart, please

Telephone Services and External devices477Caller ID 7The Caller ID feature lets you use the Caller ID subscriber service offered by many local telepho

Chapter 748Viewing the Caller ID List 7Your machine stores information for the last thirty calls in the Caller ID list. You can view or print this lis

Telephone Services and External devices497Connecting an external TAD (telephone answering device)7You may choose to connect an external answering devi

Chapter 750Connections 7The external TAD must be plugged into the jack labeled EXT. Your machine cannot work properly if you plug the TAD into a wall

Telephone Services and External devices517Converting telephone wall outlets 7There are three ways to convert to an RJ11 jack. The first two ways may r

Chapter 752Multi-line connections (PBX) 7We suggest you ask the company who installed your PBX to connect your machine. If you have a multi line syste

Telephone Services and External devices537If you answer a call and no one is on the line:7You should assume that you're receiving a manual fax.Pr

vBrother® One Year Limited Warranty and Replacement Service (USA only)Who is covered: This limited warranty (“warranty”) is givenonly to the origi

548How to Dial 8Manual dialing 8Press all of the digits of the fax or telephone number. Speed Dialing 8a Press Speed Dial. 8You can also choose Speed

Dialing and storing numbers558Fax Redial 8If you are sending a fax manually and the line is busy, press Redial/Pause, and then press Black Start or Co

Chapter 856d Do one of the following: To send a fax, press a or b to choose Send a fax.Press OK.Press Black Start or Color Start. If you want to sto

Dialing and storing numbers578d Do one of the following: Enter the name (up to 16 characters) using the dial pad.Press OK. (To help you enter letters

Chapter 858f Do one of the following: Enter the name (up to 16 characters) using the dial pad.Press OK.(To help you enter letters, see Entering Text

Dialing and storing numbers598Setting up groups for broadcasting 8Groups, which can be stored on a Speed Dial location, allow you to send the same fax

Chapter 860c Press a or b to choose the Group you want to delete.Press OK.d Press a or b to choose Delete.Press OK.Press 1 to confirm.e Press Stop/Exi

6199You can only use one advanced fax operation at a time: Fax Forwarding Paging Fax Storage PC Fax Receive OffYou can change your selection at a

Chapter 962Paging 9When you choose Paging, your machine dials the pager number you have programmed, and then dials your PIN (Personal identification N

Advanced fax operations (Black & White only)639Fax Storage 9If you choose Fax Storage, your machine stores the received fax in the memory. You wil

viBrother® One Year Limited Warranty and Replacement Service (USA only)discretion. Brother reserves the right to supplya refurbished or remanufactured

Chapter 964h Press Stop/Exit.Note• PC Fax Receive is not supported in the Mac OS®.• Before you can set up PC Fax Receive you must install the MFL-Pro

Advanced fax operations (Black & White only)659Turning off Advanced Fax Operations9a Press Menu.b Press a or b to choose Fax.Press OK.c Press a or

Chapter 966Remote Retrieval 9You can call your machine from any touch tone telephone or fax machine, then use the remote access code and remote comman

Advanced fax operations (Black & White only)679Remote Fax commands 9Follow the commands below to access features when you are away from the machin

Chapter 968Retrieving fax messages 9You can call your machine from any touch tone telephone and have your fax messages sent to a machine. Before you u

691010Fax reports 10You need to set up the Transmission Verification Report and Journal Period using the Menu keys.Transmission Verification Report 10

Chapter 1070f Enter the time to start printing in 24-hour format.Press OK.(For example: enter 19:45 for 7:45 PM.)g Press Stop/Exit.Reports 10The follo

711111Polling overview 11Polling lets you set up your machine so other people can receive faxes from you, but they pay for the call. It also lets you

Chapter 1172Polled transmit (Black & White only)11Polled transmit lets you set up your machine to wait with a document so another fax machine can

Section IIICopy IIIMaking copies 74

viiBROTHER MULTIFUNCTION CENTER / FAX MACHINELIMITED WARRANTY(Canada only)Pursuant to the limited warranty of 1 year from the date of purchase for lab

7412How to copy 12Entering Copy mode 12When you want to make a copy, press (Copy) to illuminate it in green. The LCD shows: 1 No of CopiesYou can ente

Making copies7512Copy settings 12You can change the copy settings temporarily for the next copy. These settings are temporary, and the machine returns

Chapter 1276f If you do not want to change additional settings, press Black Start or Color Start.NotePage Layout Options are not available with Enlarg

Making copies7712Place your document face down in the direction shown below. 2 in 1 (P)  2 in 1 (L)  4 in 1 (P)  4 in 1 (L)  Poster (3 x 3)You ca

Chapter 1278Color Saturation 12a Press (Copy).b Load your document.c Enter the number of copies you want.d Press a or b to choose Color Adjust.Press O

Making copies7912Paper Size 12If copying on paper other than Letter size, you will need to change the paper size setting. You can copy only on Letter,

Chapter 1280Restoring all settings to the factory settings 12You can restore all the settings you have changed to the factory settings. These settings

Section IVWalk-up Photo PrintingIVPhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive82Printing photos from a camera 98

8213PhotoCapture Center® Operations13Printing from a memory card or USB Flash memory drive without a PC 13Even if your machine is not connected to you

PhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive8313Memory cards or a USB Flash memory drive folder structure13To av