Brother MFC7150C User Manual Page 243
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- Table of contents
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CHAPTER TWENTY FIVE
Error Messages
As with any sophisticated office product, errors may sometimes occur. If
this happens, your MFC often identifies the problem and displays an error
message. The table below explains the most common error messages.
You can correct most problems by yourself. If you need additional help, call
the Brother Fax-Back
System.
USA: 1-800-521-2846
From within Canada: 1-800-681-9838
ERROR MESSAGES
ERROR MESSAGE CAUSE ACTION
CHECK CASSETTE MFC cassette cover is open or MFC cassette is Close cassette cover or install cassette
not installed properly. properly.
CHECK PAPER MFC is out of paper. Add paper to cassette.
CHECK PAPER SIZE Your Paper Size setting may not match the Change either paper in cassette or change Paper
size of paper in the cassette. Size setting.
COMM. ERROR Poor phone line quality caused Try the call again. If problem continues, call
communication error. Telephone Company to check your phone line.
CONNECTION FAIL You tried to poll a fax machine that is not in Verify the other party’s polling setup.
Polled Waiting mode.
COOLING DOWN The print head has overheated. Unplug the MFC and wait 30 minutes for
it to cool.
COVER OPEN Top cover is not closed completely. Open, then close, the cover.
DISCONNECTED The other party or other party’s fax machine Try to transmit or receive again.
terminated the call.
DOCUMENT JAM Documents were not inserted or fed properly, See p. 229.
or document was longer than about 40"
inches (90cm).
INK EMPTY One or more of the ink cartridges is out of ink. Replace the ink cartridges. See pp. 243–246.
MACHINE ERROR MFC has a mechanical problem Call Brother Customer Service.
XX USA: 1-800-284-4329
From within Canada: 1-800-853-6660
From within Montreal:1-514-685-6464
MEMORY FULL You can’t store data in the memory. See p. 116.
NEAR EMPTY One or more of the ink cartridges is running Order a new ink cartridge. See pp. ii.
out of ink.
NO RESPONSE/BUSY The number you dialed does not answer or Verify the number and try again.
is busy.
NOT REGISTERED You tried to access a One Touch or Speed Dial Set up the One Touch or Speed Dial number.
number that is not programmed. See pp. 71–73.
PRINTER JAM The paper is jammed in the MFC. See pp. 230–233.
SET CARTRIDGES An ink cartridge is not installed properly. Re-install the ink, seating it properly. See
pp. 243–246.
WARMING UP The print head detects low temperature. Wait until the MFC warms up.
- OWNER’S MANUAL 1
- Year 2000 Compliant 2
- Brother Numbers 3
- Table of Contents 5
- Remote Fax 8
- TABLE OF CONTENTS 10
- Using the 12
- Multi-Function 12
- Link Pro 12
- Software 12
- Using Automatic 13
- E-Mail Printing 13
- Optional 14
- Accessories 14
- Specifications 15
- Troubleshooting 15
- Introduction 16
- About Fax Machines 17
- ECM (Error Correction Mode) 18
- CHAPTER ONE 19
- INTRODUCTION 20
- MFC Setup and 22
- Connections 22
- Packing List 23
- Choosing a Location 24
- Assembly 25
- MFC SETUP AND CONNECTIONS 26
- Paper Tray 27
- CHAPTER TWO 29
- Shipping 31
- DID YOU CHANGE 32
- BLCK?1.YES 2.NO 32
- PRINT OK? 33
- 1.YES 2.NO 33
- Special Line Considerations 34
- Triplex Adapter 35
- Two Line Phone 36
- Connecting an External 37
- Outgoing Message (OGM) 38
- About Brother Paper 40
- Print Area 42
- On-Screen 44
- Programming 44
- Alternating Displays 45
- Function Selection Table 45
- (For MFC 7160C Only) 46
- 1. Fax Functions (continued) 47
- 2. Printer Functions 48
- 4. Video Functions 49
- 3. Copy Functions 49
- Getting Started 50
- Setting Date and Time 51
- Setting Station ID 51
- Entering Text 52
- Repeating letters 53
- Setting Beeper Volume 54
- Setting the Handset Volume 54
- SET TIME:17:00 55
- Basic Receiving Operations 56
- Setting Ring Delay 57
- RING TIME:20 SEC 58
- Easy Receive 59
- 5.REDUCTION 60
- Setting Paper Size 61
- Advanced Receiving Operations 62
- TEL ANSWER:#51 63
- Setting Up Polling Receive 64
- POLLING RX:OFF? 65
- POLLING RX:ON? 65
- Canceling a Scheduled Job 66
- Distinctive Ringing 66
- DISTINCTIVE:OFF? 67
- DISTINCTIVE:SET? 67
- Caller ID 68
- Printing Caller ID List 69
- Resolution 71
- Manual Transmission 72
- Automatic Transmission 72
- Dual Access 72
- 9. REAL TIME TX 73
- Basic Sending Operations 74
- 3.URGENT 75
- 4.CONFIDENTIAL 75
- 5.(USER DEFINED) 75
- 6.(USER DEFINED) 75
- Cover Page Message 77
- Contrast 78
- Advanced Sending Operations 79
- CALL RESERVE:OFF 80
- 1.DOC 2.MEMORY 81
- Broadcasting 82
- ACCEPTED 83
- INSERT DOCUMENT 85
- Setup Auto Dial 86
- CHAPTER EIGHT 87
- SPEED-DIAL? # 88
- ENTER & SET 88
- Changing One Touch and 89
- Speed Dial Numbers 89
- SELECT ONE-TOUCH 90
- G01:*O5#O9 90
- Dialing Options 92
- One Touch Dialing 93
- Speed Dialing 93
- TELEPHONE (VOICE) OPERATION 94
- Tone/Pulse 95
- Searching Telephone Index 95
- Programming Paging Number 97
- Setting Fax Storage 98
- Changing Remote Access Code 99
- Remote Retrieval 100
- Remote Commands 101
- Retrieving Memory Status List 102
- Retrieving Fax Messages 102
- CHAPTER TEN 103
- Printing 104
- INTERVAL? 105
- Message Center 106
- Setting Up Message Center 107
- MSG CTR OGM? 108
- SELECT & SET 108
- Message Indicators 109
- Voice Fax 110
- Backup Printing Option 111
- Erasing Messages 111
- ERASE ALL VOICE? 112
- SELECT <- -> & SET 112
- Setting Toll Saver 113
- ICM Recording Monitor 113
- Recording a Memo 113
- Recording a Conversation 114
- Fax Forwarding/Paging 114
- Redial/Pause 115
- Remote Control Commands 117
- CHAPTER TWELVE 119
- Operations 120
- MULTI COPY:STACK 121
- MULTI COPY:SORT 121
- Using the Copy Quality Key 123
- Using the Paper Type Key 124
- Using the Brightness Key 125
- Changing Default Settings 125
- Press and 126
- 1.PAPER TYPE 127
- Select Copy Quality 128
- Select Type of Original 128
- Light Dark 129
- COPY OPERATIONS 130
- Memory Full Message 131
- Legal Limitations 132
- CHAPTER THIRTEEN 133
- Video Printing 134
- Color Video Printing 135
- Settings 136
- PRESS COPY KEY 138
- PRINTING 138
- 3.VIDEO TYPE 141
- VIDEO:STILL 142
- VIDEO:MOVING 142
- Setting Up 144
- Computer to 144
- Work Together 144
- Computer Requirements 145
- Software (CD-ROM 1) 147
- Other Options 148
- CHAPTER FIFTEEN 149
- Helpful Hints for Windows 152
- 3.1, 3.11, 95 and 98 152
- Multi-Function Link Pro Mode 153
- Using MFC 154
- Printer Driver 155
- (For regular paper) 156
- (For thick paper) 156
- Ajustment 156
- Manual Feed Slot 157
- Setup for Envelopes 158
- Simultaneous Printing/Fax 159
- Printer Operation Keys 159
- 1.CLEANING 160
- 2.REPLACE INK 160
- 3.BI-DIR PRINT 160
- CHAPTER SIXTEEN 161
- PC Printin 162
- CHAPTER SEVENTEEN 163
- The Paper Tab 164
- Paper Size 165
- User Defined Paper Size 165
- Paper Source 166
- Orientation 166
- Reverse Order 167
- The Quality/Color Tab 168
- Color/Mono 170
- Controlling the Color 170
- Document 171
- Custom Setting 171
- Halftone Pattern 172
- The Control/Maintenance Tab 173
- Monitor Calibration 174
- Bi-Directional Printing 174
- Maintenance 174
- The Cleaning Tab 174
- The Printer Adjustment Tab 175
- Multi-Function Link Pro 177
- Visioneer PaperPort 178
- Sending a Fax from Your PC 179
- Receiving Faxes into the PC 181
- Viewing Received Faxes 182
- Scanning a Document 183
- Resolution: 184
- Color Type: 185
- PreScanning an Image 186
- CHAPTER EIGHTEEN 187
- Video Capture from the PC 188
- Capturing An Image 189
- NetCentric Internet Fax 192
- Before You Begin 193
- Receiving Faxes 193
- Creating An Inbound Account 194
- Overview of Utilities 195
- Sending Faxes 196
- General tab 197
- Specifying a Cover Page 198
- Attachments Tab 199
- Applications 200
- If You Are Using Windows NT 201
- Workstation Version 4.0 201
- FAXSTORM 202
- Changing Contact Detail 203
- Setting Up Multiple Addresses 204
- CHAPTER NINTEEN 205
- Accessing the Status Manager 206
- Accessing Your Account Page 207
- Customer Support 209
- Main Features 211
- 95 and 98 Only 211
- Setting Up the Server 212
- Setting the Check Time 213
- 95 or 98 214
- CHAPTER TWENTY 215
- Color Faxing with 216
- 3D FaxSpeed 216
- (For Windows 216
- 3.11, 95 and 98 Only) 216
- Installing 3D FaxSpeed 217
- Application 218
- Recipients 219
- Quick Start Procedures 220
- Using the 3D FaxSpeed Macro 221
- CHAPTER TWENTY-ONE 223
- Paper Output Slot 227
- OPTIONAL ACCESSORIES 228
- CHAPTER TEENTY-TWO 229
- Important 230
- Information 230
- CHAPTER TWENTY THREE 231
- IMPORTANT INFORMATION 232
- (For Canada Only) 233
- Attention 233
- Important Safety Instructions 234
- Trademarks 237
- CHAPTER TWENTY FOUR 239
- Printer Specifications 240
- Print Media 241
- Error Messages 243
- Document Jam 244
- Printer Jam or Paper Jam 245
- Multi-purpose 246
- Top Cover 247
- Release Lever (Blue) 247
- Hold Up Lever 247
- CHAPTER TWENTY FIVE 249
- Speaker Phone 250
- How to Improve Print Quality 251
- 2.VERTICAL ALIGN 252
- Packing and Shipping the MFC 254
- Close the carton 256
- Regular Maintenance 257
- Pick-up Rollers 258
- Multi-Purpose 258
- Sheet Feeder 258
- Cartridge 259
- For Customer Service 261
- Glossary 262
- GLOSSARY 263
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