Brother MFC-9140CDN User's Guide Page 127
- Page / 234
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
Rated. / 5. Based on customer reviews
Troubleshooting
117
B
Document Jam The document was not
inserted or fed correctly, or the
document scanned from the
ADF was too long.
See Document is jammed in the top of the ADF
unit on page 125 or Using the automatic
document feeder (ADF) on page 34.
Drum End SoonX
1
1
(X) shows the drum
unit colour that is near
the end of its life.
(BK)=Black,
(Y)=Yellow,
(M)=Magenta,
(C)=Cyan.
The drum unit for the colour
indicated on the Touchscreen
is near the end of its life.
Order a new drum unit for the colour indicated
on the Touchscreen before you get a Replace
DrumX message.
Drum ! The corona wires on the drum
units must be cleaned.
Clean the corona wires on the drum units (see
Cleaning the corona wires on page 100).
The drum unit or the toner
cartridge and drum unit
assembly is not installed
correctly.
Put the toner cartridge into the drum unit that is
indicated on the Touchscreen. Then reinstall
the toner cartridge and drum unit assembly into
the machine.
Drum Stop It is time to replace the drum
unit.
Replace the drum unit for the colour indicated
on the Touchscreen. (see Replacing the drum
units on page 82).
Fuser Error The temperature of the fuser
unit does not rise to a specified
temperature within the
specified time.
Press and hold down to turn the machine
off, wait a few seconds, and then turn it on
again. Leave the machine idle for 15 minutes
with the power on.
The fuser unit is too hot.
Jam 2-sided The paper is jammed
underneath the paper tray or
the fuser unit.
See Paper is jammed underneath the paper
tray on page 134.
Jam Inside The paper is jammed inside the
machine.
See Paper is jammed inside the machine
on page 131.
Jam Manual Feed The paper is jammed in the
manual feed slot of the
machine.
See Paper is jammed in the manual feed slot
on page 127.
Jam Rear The paper is jammed in the
back of the machine.
See Paper is jammed at the back of the
machine on page 129.
Jam Tray The paper is jammed in the
paper tray of the machine.
See Paper is jammed in the paper tray
on page 127.
Limit Exceeded The number of pages you are
allowed to print has been
exceeded. The print job will be
cancelled.
Contact your administrator to check your
Secure Function Lock Settings.
Log Access Error The machine could not access
the print log file in the server.
Contact your administrator to check the Store
Print Log to Network settings.
For more information, see Network User's
Guide: Store Print Log to Network
Error Message Cause Action
- Basic User’s Guide 1
- 4 Sending a fax 36 6
- 5 Receiving a fax 39 6
- 6 Using PC-FAX 47 6
- A Routine maintenance 70 8
- B Troubleshooting 113 8
- D Specifications 207 9
- E Index 220 9
- Table of Contents 10
- General information 1 11
- Chapter 1 12
- Accessing the 13
- Advanced User’s 13
- Guide, Software User’s 13
- Guide and Network 13
- User’s Guide 13
- How to access the 15
- User’s Guides for 15
- Advanced Features 15
- Accessing Brother 16
- Support (Windows 16
- Support (Macintosh) 1 16
- General information 17
- Control panel overview 1 18
- Touchscreen LCD 1 20
- Settings screen 1 22
- Setting the Ready screen 1 23
- Basic Operations 1 24
- Shortcut Settings 1 25
- Adding Scan Shortcuts 1 26
- Adding Web Connect 28
- Shortcuts 1 28
- Changing Shortcuts 1 29
- Editing Shortcut Names 1 29
- Deleting Shortcuts 1 29
- Recalling Shortcuts 1 29
- Volume settings 1 30
- Loading paper 2 31
- Chapter 2 32
- Loading paper in the manual 33
- Loading paper 35
- Paper settings 2 38
- Acceptable paper and 39
- Handling and using special 41
- Loading documents 3 44
- Using the scanner glass 3 45
- Sending a fax 4 46
- Stop faxing 4 47
- Faxing Letter size documents 47
- Cancelling a fax in process 4 47
- Transmission Verification 48
- Report 4 48
- Receiving a fax 5 49
- Press Receive Mode 50
- Using receive modes 5 51
- Receive Mode settings 5 52
- Fax Detect 5 53
- Fax Preview 54
- (Black and White only) 5 54
- How to print a fax 5 55
- Turning off Fax Preview 5 56
- Using PC-FAX 6 57
- PC-FAX Send 6 58
- Telephone line 59
- Connecting an external 60
- External and extension 61
- Operation from external or 62
- For Fax/Tel mode only 7 62
- Using extension telephones 62
- (U.K. only) 7 62
- Using a non-Brother cordless 63
- Using Remote Codes 7 63
- Turning on the Remote Codes 7 64
- Changing the Remote Codes 7 64
- How to dial 8 65
- Storing numbers 8 66
- Changing Address Book 67
- Making copies 9 68
- Copy Options 9 69
- MFC-9330CDW and 70
- MFC-9340CDW) 70
- Printing data directly 71
- Printing a document 11 74
- How to scan to a computer 12 75
- ControlCenter4 (Windows 76
- Click File 77
- Press Scan 77
- Touchscreen 12 78
- How to scan to a computer 79
- Routine maintenance A 80
- Replacing the toner 84
- Replacing the drum units A 91
- Replacing the belt unit A 97
- Replacing the waste toner 101
- IMPORTANT 102
- Routine maintenance 103
- Cleaning and Checking 106
- Cleaning the outside of the 107
- Cleaning the LED heads A 108
- Cleaning the scanner glass A 109
- Cleaning the corona wires A 110
- Cleaning the drum unit A 113
- Cleaning the paper pick-up 119
- Calibration A 120
- Auto Registration A 121
- Frequency 122
- (Colour Correction) A 122
- Troubleshooting B 123
- Scanning problems: 124
- Journal report B 133
- Document Jams B 135
- Removing small documents 136
- Document is jammed at the 136
- Paper Jams B 137
- Paper is jammed at the back 139
- Paper is jammed inside the 141
- Troubleshooting 143
- Paper is jammed underneath 144
- Paper handling difficulties 147
- Printing received faxes 148
- Telephone line or connections 148
- Receiving Faxes 149
- Sending faxes 150
- Receiving Faxes (continued) 150
- Handling incoming calls 151
- Copying difficulties 151
- Sending faxes (continued) 151
- Scanning difficulties 152
- Software difficulties 152
- Network difficulties 153
- Other difficulties 154
- Setting Dial Tone detection B 155
- Improving the print quality B 156
- EFGHIJKLMN 165
- Machine Information B 166
- How to reset the machine B 167
- Using the Settings 168
- Settings Tables C 169
- All settings C 171
- Settings and features tables 173
- Features Tables C 190
- Options (to OCR) C 200
- Options (to USB) C 202
- Options (to E-mail Server) C 204
- Toner C 211
- Wi-Fi Setup C 211
- Web (More screen) C 212
- Shortcut C 213
- Entering text C 216
- 410 mm 483 mm 217
- Document Size D 219
- Print media D 220
- Scanner D 223
- Printer D 224
- Interfaces D 225
- Network D 226
- Direct Print feature D 227
- Computer requirements D 228
- Consumable items D 229
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