Brother MFC-9140CDN User's Guide download pdf (Page 150)

140

Cannot receive a fax.

(continued)

If you are using a telephone answering machine (External TAD mode) on the

same line as the Brother machine, make sure your answering machine is set up

correctly (see Connecting an external TAD on page 50).

1 Connect the external TAD as shown in the illustration, see page 50.

2 Set your answering machine to answer in one or two rings.

3 Record the outgoing message on your answering machine.

 Record five seconds of silence at the beginning of your outgoing

message.

 Limit your speaking to 20 seconds.

 End your outgoing message with your Remote Activation Code for people

sending manual faxes. For example: “After the beep, leave a message or

press l51 and Start to send a fax.”

4 Set your answering machine to answer calls.

5 Set your Brother machine’s Receive Mode to External TAD (see Receive

Mode settings on page 42).

Make sure your Brother machine’s Fax Detect feature is turned On. Fax Detect is

a feature that allows you to receive a fax even if you have answered the call on an

external or extension telephone (see Fax Detect on page 43).

If you often get transmission errors due to possible interference on the telephone

line, try changing the Compatibility setting to Basic(for VoIP) (see Telephone

line interference / VoIP on page 145).

Contact your administrator to check your Secure Function Lock Settings.

Sending faxes

Difficulties Suggestions

Cannot send a fax. Check all line cord connections. Make sure the telephone line cord is plugged

directly into the telephone wall socket and the LINE socket of the machine.

Make sure you pressed Fax and the machine is in Fax mode (see How to send a

fax on page 36).

Print the Transmission Verification Report and check for an error (see Advanced

User's Guide: Reports).

Contact your administrator to check your Secure Function Lock Settings.

Ask the other party to check that the receiving machine has paper.

Poor sending quality. Try changing your resolution to Fine or S.Fine. Make a copy to check your

machine’s scanner operation. If the copy quality is not good, clean the scanner

(see Cleaning the scanner glass on page 99).

Receiving Faxes (continued)

Difficulties Suggestions

1 ... 149 150 151 ... 234

No comments

Brother MFC-9140CDN User's Guide Page 150