3-21
Confidential
16 NCU FG harness ASSY
17 Panel unit
NCU FG harness ASSY
NCU unit
LV shield plate
Guide
Guide
Guide
Scanner unit
Main PCB ASSY
Panel PCB ASSY
Panel harness ASSY
-
SERVICE MANUAL
1
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TRADEMARKS
2
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REGULATION
9
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WARNING
10
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CAUTION
10
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Radio Interference
11
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(For USA)
13
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(MFC only)
14
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Internal laser radiation
15
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SAFETY INFORMATION
16
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CHAPTER 1
21
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CHAPTER 1 SPECIFICATIONS
22
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1. SPECIFICATIONS LIST
23
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<Computer requirements>
26
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1.2 Network Connectivity
28
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1.3 Service Information
29
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1.4 Consumables
30
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1.5 Paper
31
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1.5.1 Paper handling
31
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1.5.2 Media specifications
31
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1.6 Unprintable Area
32
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1.7 Telephone
32
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1.9 Copy
33
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1.10 Scanner
33
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1.11 Unscannable Area
34
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1.12 USB Direct Interface
34
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CHAPTER 2
35
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1. INTRODUCTION
38
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1.2 Initial Check
39
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2.1 Cross-section Drawing
41
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■ ADF part
42
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2.2 Paper Feeding
43
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2.3 Operation of each part
45
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2.4 Block Diagram
46
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2.5 Components
47
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3. ERROR CODES
52
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3.2 Error Messages
57
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3.3 Communications Error Code
59
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Refer to:
60
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3.4 Error Cause and Remedy
62
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■ Error code 19
63
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■ Error code 1A
64
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Error code 1B
64
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Error code 1C
64
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Error code 1D
64
-
■ Error code 1E
64
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Error code 35
68
-
■ Error code 36
68
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■ Error code 37
68
-
Error code 38
68
-
Error code 39
68
-
Error code 3A
69
-
■ Error code 3B
69
-
■ Error code 57
74
-
■ Error code 58
74
-
■ Error code 59
75
-
■ Error code 63
77
-
■ Error code 64
77
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Error code 65
77
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Error code 66
77
-
■ Error code 67
78
-
■ Error code 68
78
-
Error code 69
78
-
■ Error code 6A
78
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■ Error code 6B
78
-
■ Error code 6C
79
-
■ Error code 6D
79
-
■ Error code 6E
79
-
■ Error code 6F
80
-
■ Error code 70
80
-
■ Error code 71
81
-
Error code 72
81
-
■ Error code 73
81
-
Error code 74
81
-
■ Error code 75
82
-
■ Error code 76
82
-
Error code 78
82
-
■ Error code 7A
82
-
■ Error code 7B
83
-
Error code 7C
83
-
■ Error code 7D
83
-
■ Error code 7E
84
-
■ Error code 7F
84
-
■ Error code 80
84
-
■ Error code 81, 82
84
-
■ Error code 83
85
-
■ Error code 84
85
-
■ Error code 85
86
-
Error code 86
86
-
Error code 87
86
-
■ Error code 88
86
-
■ Error code 89
87
-
■ Error code 8A
87
-
■ Error code 8B
88
-
Error code 8C
88
-
■ Error code 8D
88
-
Error code 97
90
-
Error code 98
90
-
Error code 99
90
-
■ Error code 9A
90
-
■ Error code 9B
91
-
■ Error code 9C
91
-
■ Error code 9D to 9F, A0
92
-
■ Error code A1
92
-
■ Error code A2
93
-
■ Error code A3
93
-
■ Error code A4
94
-
■ Error code A5
94
-
■ Error code A6
94
-
■ Error code A7
94
-
■ Error code A8
95
-
■ Error code A9
95
-
Error code AA, AB
95
-
Error code AC
95
-
■ Error code AD
95
-
■ Error code AE
96
-
■ Error code AF
96
-
■ Error code B0
96
-
■ Error code B8
98
-
■ Error code B9
98
-
■ Error code BA
98
-
■ Error code BB
98
-
■ Error code BC
99
-
■ Error code BD
99
-
■ Error code BE, BF
99
-
■ Error code C0
99
-
■ Error code C1 to C6
100
-
■ Error code C7
100
-
■ Error code C8
100
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■ Error code C9, CA to CF
101
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■ Error code D1
101
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■ Error code DE
102
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■ Error code DD
102
-
■ Error code DF
103
-
■ Error code E0
103
-
■ Error code E1
103
-
■ Error code E2
104
-
■ Error code E3, E4
104
-
■ Error code E6
104
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■ Error code E7 to E9, EA, EB
105
-
■ Error code EC
105
-
■ Error code ED
105
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■ Error code EE
106
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■ Error code EF
106
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■ Error code F0
107
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■ Error code F1 to F6, F8
107
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■ Error code F9
107
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■ Error code FA to FF
107
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3.5 Paper Feeding Problems
108
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3.5.2 No feeding
108
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3.5.4 Double feeding
109
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3.5.5 Paper jam
110
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Confidential
111
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3.5.6 Dirt on paper
112
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3.5.8 Wrinkles or creases
113
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3.5.9 Curl in the paper
114
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3.5.12 Paper size error
115
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3.6.1 Image defect examples
116
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Fig. 2-11
118
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Fig. 2-12
118
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■ Faulty registration
119
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■ Poor fixing
120
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■ Completely blank
120
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■ Image distortion
121
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■ All black
121
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■ Vertical streaks
122
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■ Black horizontal stripes
123
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■ White vertical streaks
124
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■ White horizontal streaks
124
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■ Faint print
124
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■ White spots
125
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■ Black spots
125
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■ Black band
126
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■ Horizontal lines
126
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■ Fogging
127
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3.7 Software Setting Problems
128
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3.7.1 Cannot print data
128
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3.8 Network Problems
129
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3.9 Document Feeding Problems
130
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3.9.1 No feeding
130
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3.9.2 Double feeding
130
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3.9.3 Paper jam
131
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3.9.4 Wrinkles
132
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3.10.1 Image defect examples
133
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■ Dark (Error code BB, etc)
134
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3.11.3 Lamp malfunction
136
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3.12.1 FAX can't send it
137
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3.12.3 No bell ring
137
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3.13 PCB Problems
139
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3.13.1 Main PCB failure
139
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3.13.2 Out of Memory
139
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3.13.5 NCU ASSY failure
140
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3.14 Other Problems
141
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CHAPTER 3
142
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CONTENTS
143
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1. SAFETY PRECAUTIONS
145
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2. PACKING
146
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4. SCREW TORQUE LIST
148
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5. LUBRICATION
150
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■ Paper feeder part
151
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■ Development part
152
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Fig. 3-6
153
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Fig. 3-7
153
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7. HARNESS ROUTING
154
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1 Paper edge sensor PCB ASSY
154
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Printer top side
154
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3 Internal temperature sensor
156
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4 New toner sensor PCB ASSY
157
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6 Paper eject sensor PCB ASSY
159
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7 Main motor
160
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8 Laser unit
160
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10 Fan motor 60 ASSY
161
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13 Fuser unit
163
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14 Speaker unit
164
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15 NCU ASSY
164
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16 NCU FG harness ASSY
165
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17 Panel unit
165
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18 Document scanner unit
166
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19 ADF sensor
167
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20 ADF motor
168
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21 Hook switch PCB
169
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Main PCB ASSY
169
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Hook switch PCB
169
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Side cover L
169
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9. DISASSEMBLY PROCEDURE
171
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Fig. 3-8
172
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9.1 Paper Tray
173
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Fig. 3-10
174
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Fig. 3-11
175
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Fig. 3-12
175
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9.2 Cord Hook
176
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9.3 Back Cover
177
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9.4 Outer Chute ASSY
178
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9.5 Fuser Cover
179
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Fig. 3-17
180
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Fig. 3-18
181
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Fig. 3-19
182
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Fig. 3-20
183
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Fig. 3-21
184
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Fig. 3-22
185
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Fig. 3-23
185
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Fig. 3-24
186
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9.9 Side Cover R
187
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ADF Unit
188
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Fig. 3-27
189
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Fig. 3-28
190
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Fig. 3-29
190
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Document Stopper
191
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ADF unit
192
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Document sub tray
192
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Gear Cover
194
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Separation Roller ASSY
195
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Separation Rubber Holder ASSY
196
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Taptite cup B M3x10
197
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Back side
197
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Document Feed Roller ASSY
198
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Document cover
199
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Ejection Roller ASSY
200
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Taptite cup S M3x6 SR
201
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Screw pan (S/P washer) M3x6
202
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ADF motor
202
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Fig. 3-43
203
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Fig. 3-44
204
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Fig. 3-45
205
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Fig. 3-46
206
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CN26CN5 CN4
207
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Fig. 3-48
208
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Fig. 3-49
209
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9.13 Document Scanner Unit
210
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Panel PCB ASSY
212
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Rubber Key L/R
213
-
Fig. 3-54
214
-
Fig. 3-55
214
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Lock claw
215
-
Pull arm guide
215
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Joint cover
215
-
9.16 NCU ASSY
216
-
Fig. 3-58
217
-
Fig. 3-59
218
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Connector
220
-
(Speaker harness ASSY)
220
-
(Speaker harness ASSY)
220
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(4) Remove the speaker unit
221
-
Fig. 3-64
223
-
9.19 Fuser Unit
224
-
Fig. 3-67
225
-
Fig. 3-68
226
-
Fig. 3-69
227
-
Fig. 3-70
228
-
Fig. 3-71
228
-
Fig. 3-72
229
-
9.21 Fan Motor 60 ASSY
230
-
Fig. 3-74
231
-
Fig. 3-75
232
-
9.24 Filter
233
-
9.25 Laser Unit
234
-
Fig. 3-78
235
-
Fig. 3-79
235
-
Fig. 3-80
236
-
Fig. 3-81
237
-
9.28 Rubber Foot
238
-
9.29 Main PCB ASSY
239
-
Fig. 3-84
240
-
Fig. 3-85
241
-
9.31 Main Frame L ASSY
242
-
Fig. 3-87
243
-
Fig. 3-88
244
-
Fig. 3-89
245
-
Fig. 3-90
246
-
Fig. 3-91
247
-
Fig. 3-92
248
-
Fig. 3-93
249
-
Fig. 3-94
250
-
9.36 Fuser Gear 28/34
251
-
CHAPTER 4
252
-
1.4 Setting the Serial Number
256
-
Fig. 4-1
257
-
Fig. 4-2
259
-
SCANNER UNIT
262
-
4-10 Confidential
263
-
CHAPTER 5
264
-
CHAPTER 5 SERVICE FUNCTIONS
265
-
1. MAINTENANCE MODE
267
-
■ Black and white scanning
271
-
ADF CHECK P.01
272
-
Fig. 5-2
273
-
■ Worker switch
274
-
WSWXX = 0 0 0 0 0 0 0 0
276
-
Selector 1 Selector 2
276
-
Fig. 5-3
277
-
Fig. 5-4
278
-
■ MFC-7360/7360N
279
-
(Only for handset models)
280
-
Low Medium High
282
-
1,100 Hz
282
-
High Medium Low
282
-
■ Location of sensors
283
-
■ Function setting
285
-
■ Detail description
286
-
■ Cover page sample
291
-
■ End page sample
291
-
Fig. 5-12
292
-
■ Maintenance information
298
-
FAN: 100%
299
-
FAN: 50%
299
-
FAN: OFF
299
-
(Function code 88)
305
-
2. OTHER SERVICE FUNCTIONS
306
-
2.5 Drum Cleaning
309
-
2.6 Deep Sleep Function
310
-
CHAPTER 6
311
-
1. CIRCUIT DIAGRAMS
313
-
2. WIRING DIAGRAM
322
-
CHAPTER 7
323
-
APPENDIX 1
326
-
A 0 J 1 1 1 1 0 1
327
-
APPENDIX 2
328
-
APPENDIX 3
330
-
App. 3-4
334
-
Continue Anyway
334
-
to proceed
334
-
APPENDIX 4
336
-
Fig. APP. 4-1
337
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