2-56
Confidential
■ Error code A2
During scanning, 90 cm or longer of a document is detected.
■ Error code A3
The document scanning position detection actuator does not detect the leading edge of a
document although the document is fed farther than a designated distance.
Document Jam
Clear the scanner jam, then press the Stop Key.
<User Check>
• Check if the document or the foreign object is jammed in the ADF. If it is jammed, remove
it.
Step Cause Remedy
1
Document scanning position
detection actuator catching on
some position
Correct the position of the document
scanning position detection actuator.
2
Document scanning position
sensor PCB failure
Replace the document scanning position
sensor PCB ASSY.
3 Main PCB failure Replace the main PCB ASSY.
Document Jam
Clear the scanner jam, then press the Stop Key.
<User Check>
• Check if the document is jammed in the ADF. If it is jammed, remove it.
Step Cause Remedy
1
Document scanning position
detection actuator catching on
some position
Correct the position of the document
scanning position detection actuator.
2
Document scanning position
detection sensor PCB failure
Replace the document scanning position
detection sensor PCB ASSY.
3 Main PCB failure Replace the main PCB ASSY.
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